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Tru by Hilton Knoxville West Turkey Creek

2.5 star property
Hotel near Turkey Creek Shopping Center in Farragut

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Photo gallery for Tru by Hilton Knoxville West Turkey Creek

Reception
Desk, free WiFi, bed sheets
Exterior
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
380 LOVELL ROAD, Farragut, TN, 37934
  • Tennova Hospitalist Group
    ‪12 min walk‬
  • Turkey Creek Shopping Center
    ‪17 min walk‬
  • Pellissippi State Community College
    ‪7 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, free WiFi, bed sheets

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, free WiFi, bed sheets

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Comfort Suites Knoxville West - Farragut

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (1000)
The price is CA $177
per night
CA $207 total
includes taxes & fees
26 Mar - 27 Mar
Comfort Suites Knoxville West - Farragut

About the area

Farragut

Knoxville West stay.Your stay at this Knoxville West hotel places you within 2 miles (3 km) of Tennova Hospitalist Group and Turkey Creek Shopping Center. Topgolf Knoxville and Putt Putt Golf and Games are also within 3 miles (5 km).

What's nearby

  • Tennova Hospitalist Group - 12 min walk - 1.1 km
  • Turkey Creek Shopping Center - 17 min walk - 1.4 km
  • Pellissippi State Community College - 7 min drive - 7.3 km
  • West Town Mall - 7 min drive - 10.5 km
  • Dead Horse Lake Golf Course - 8 min drive - 6.9 km

Getting around

  • McGhee Tyson Airport (TYS) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬2 min walk
  • ‪Sonic Drive-In - ‬16 min walk
  • ‪Texas Roadhouse - ‬2 min drive
  • ‪Starbucks - ‬2 min drive

About this property

Tru by Hilton Knoxville West Turkey Creek

Hotel near Turkey Creek Shopping Center in Farragut
Public spaces have free WiFi. You'll find a business center on site. Free breakfast is available. The business-friendly Tru by Hilton Knoxville West Turkey Creek also features a fitness center, a front-desk safe, and an elevator. Free self parking is available.

Smoking is allowed in designated areas at this Farragut hotel.

  • 80 guestrooms or units
  • Built in 2020
  • Breakfast available (free)
  • Business facilities
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
Tru by Hilton Knoxville West Turkey Creek offers 80 accommodations. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels

More

  • Desk

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Knoxville West Turkey Creek
Tru by Hilton Knoxville West Turkey Creek Hotel
Tru by Hilton Knoxville West Turkey Creek Farragut
Tru by Hilton Knoxville West Turkey Creek Hotel Farragut

Tru by Hilton Knoxville West Turkey Creek Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 302 out of 543 reviews
Rating 8 - Good. 109 out of 543 reviews
Rating 6 - Okay. 69 out of 543 reviews
Rating 4 - Poor. 35 out of 543 reviews
Rating 2 - Terrible. 28 out of 543 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great! Very friendly and helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Sheila

Stayed 2 nights in Dec 2024

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, not as comfy as we’d like
We were very pleased with our check in, Carla was super nice! Our room directly faced a very busy interstate, so we had very loud noise ALL night long. I don’t know if hotels.com reserved rooms are intentionally the worst rooms in the facility, but this isn’t the first time we’ve had similar experiences. We also had some heavy pot smoking close by, even though the hotel is smoke free. We know this is no fault of the hotel or hotels.com. Just that people are jerks and have no respect for themselves or others. When we complained, the front desk assured us they would address this issue. Breakfast had a nice variety in a clean environment. All of the staff we encountered were very friendly and helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Don’t listen to the bad reviews. We thought this place was quite good for a fairly inexpensive stay. Room was clean and comfortable. Staff were very pleasant. Breakfast was adequate with some hot choices. I loved the comfort and social ability of the lobby!!
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was comfortable and the staff and breakfast was great. However we had ants in the bathroom sink and wall.
Stayed 1 night in Nov 2024

8/10 Good

Alex

Stayed 2 nights in Nov 2024

8/10 Good

Naoki

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily breakfast was effectbly using for me.And I booked the room was squeaky clean.
Stayed 1 night in Nov 2024

6/10 Okay

James

Travelled with partner
Disliked: Staff & service
The front desk staff was not very friendly, was not offered the welcome bag. Seemed like it was inconvenient for me to be checking in at 3:20pm
Stayed 2 nights in Nov 2024

8/10 Good

Eve

Stayed 1 night in Nov 2024

10/10 Excellent

Aurelio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was excellent.
Stayed 4 nights in Nov 2024

10/10 Excellent

Kuniyuki

Liked: Cleanliness, staff & service, property conditions & facilities
シンプル
Stayed 1 night in Nov 2024

10/10 Excellent

Elaina

Travelled with partner
Liked: Amenities
Excellent place to stay. The staff was great and helpful. Loved it! Will be back many more times.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Spencer

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was more up to date, but it was difficult to find immediately, it needs a bigger sign for directions once you get on Lovell Rd.
Stayed 1 night in Oct 2024

2/10 Terrible

Mark

Disliked: Staff & service
Did not honor the rate
Stayed 1 night in Oct 2024

2/10 Terrible

Kimberly

Terrible and unsafe
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

AGNALDO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
next to the I-40 highway
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth

Stayed 2 nights in Sep 2024

2/10 Terrible

Javier

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The level of noise next to the highway was terrible. Even with ear plugs could not sleep with the noise of the 18 wheelers hitting their brakes. The staff did not appear happy nor was welcome at check in. The floors were dirty in many common area with spills that were there the night we arrived and then the next morning. The king bed room was one of the smallest we have ever been to. All this for $380 for one night. Not worth it at all.
Stayed 1 night in Oct 2024

10/10 Excellent

Ellie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean. Room was nice and comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Rhonda

Stayed 1 night in Oct 2024