ANA Crowne Plaza Kobe, an IHG Hotel

5.0 star property
5-star luxury hotel near Shin-Kobe Ropeway, connected to a rail/subway station

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ANA Crowne Plaza Kobe, an IHG Hotel

Exterior
Exterior
Indoor pool
Point of interest
In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Parking available
    Parking available
  • Gym
    Gym

Explore the area

Map
1-Chome, Kitano-cho, Chuo-ku, Kobe, Hyogo-ken, 650 0002
  • Shin-Kobe Ropeway
    1 min walk
  • Kobe City Hall
    3 min drive
  • Ikuta Shrine
    3 min drive
  • Kobe (UKB)
    17 min drive

Room options

Suite, 2 Bedrooms, Club Lounge Access, City View

  • City view
  • Sleeps 5
  • 1 Twin Bed

Standard Room, 1 Single Bed, Smoking

  • 15 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

Premium Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

Business Room

  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

Premium Room, 3 Single Beds, Smoking, City View

  • 31 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

Premium Room, 3 Single Beds, City View

  • 31 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

Standard Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Queen Bed, City View

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Club Lounge Access, City View

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 King Bed, City View

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Single Beds, Club Lounge Access, City View

  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Queen Bed, Smoking, City View

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Premium Room, Multiple Beds, Smoking, City View

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Premium Room, 2 Double Beds, Club Lounge Access, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

Premium Room, Multiple Beds, Smoking, City View

  • 31 sq m
  • City view
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Trundle Bed

Premium Room, 1 King Bed, Smoking, City View

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Single Bed

  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

Standard Room, 2 Single Beds, City View

  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Premium Room, Multiple Beds, City View

  • 31 sq m
  • City view
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Trundle Bed

Standard Room, 2 Single Beds, Smoking, City View

  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 1 King Bed, Club Lounge Access, City View

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed

  • 18 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Premium Room, Multiple Beds, City View

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Club Lounge Access, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Double Bed, Smoking

  • 18 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Premium Room, 2 Single Beds, City View

  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 2 Double Beds, Smoking, City View

  • City view
  • Sleeps 6
  • 2 Double Beds

Premium Room, Multiple Beds, City View

  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

About the area

Kobe

Chuo Ward stay.You'll be steps from Shin-Kobe Ropeway and within a 10-minute walk of Takenaka Carpentry Tools Museum with a stay at this Chuo Ward hotel. Nunobiki Falls and Kobe Oji Zoo are also within 2 miles (3 km).

What's nearby

  • Shin-Kobe Ropeway - 1 min walk - 0.1 km
  • Meriken Park - 3 min drive - 3.6 km
  • Kobe Tower - 4 min drive - 3.9 km
  • Kobe Harborland - 5 min drive - 3.9 km
  • Nunobiki Herb Park - 15 min drive - 15.4 km

Getting around

  • Shinkobe Station - 4 min walk
  • Kobe Kasuganomichi Station - 17 min walk
  • Kobe Airport (UKB) - 17 min drive

Restaurants

  • ‪CoCo壱番屋 - ‬6 min walk
  • ‪珈琲屋 OB 新神戸店 - ‬4 min walk
  • ‪AiiA 2.5 Theater Kobe CAFE - ‬3 min walk
  • ‪Cafe FREUNDLIEB - ‬6 min walk
  • ‪吉野家 - ‬4 min walk

About this property

ANA Crowne Plaza Kobe, an IHG Hotel

5-star luxury hotel near Shin-Kobe Ropeway, connected to a rail/subway station
ANA Crowne Plaza Kobe, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces.

Business amenities include 23 meeting rooms and coworking spaces. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the luxury ANA Crowne Plaza Kobe, an IHG Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Kobe hotel.

  • 1 building
  • 592 guestrooms or units
  • 37 levels
  • 7 dining venues
  • 3 bars or lounges
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers for purchase
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
ANA Crowne Plaza Kobe, an IHG Hotel offers 592 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

This Kobe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Languages

English, Japanese

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1500 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: JPY 3000 for adults and JPY 1500 for children
  • 7 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways
  • Wheelchairs available on site

Room amenities

Entertainment

  • LCD TV
  • Pay movies
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Electrical adapters/chargers
  • In-room massage
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 2000.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 1500 for children
  • Self parking fee: JPY 1500 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 2000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ANA Crowne Plaza Kobe
ANA Kobe
Crowne Plaza ANA Hotel Kobe
Crowne Plaza ANA Kobe
Crowne Plaza Kobe
Kobe ANA Crowne Plaza
Kobe Crowne Plaza
Ana Crowne Plaza Kobe Hotel Kobe
Crowne Plaza ANA Kobe Hotel

ANA Crowne Plaza Kobe, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 483 out of 1001 reviews" "
Rating 8 - Good. 331 out of 1001 reviews" "
Rating 6 - Okay. 111 out of 1001 reviews" "
Rating 4 - Poor. 57 out of 1001 reviews" "
Rating 2 - Terrible. 19 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

KaPo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Hanzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful. Nice. Gym. Food. Ease of a meeting place
Stayed 10 nights in Aug 2024

10/10 Excellent

Andrew

Stayed 1 night in Jul 2024

2/10 Terrible

sonya

Travelled with partner
Disliked: Property conditions & facilities
First this is absolutely NOT a 5 star hotel. It's supposed to be non-smoking but the place is so dated that the smell of cigars is EVERWHERE. The carpet is stained, old and smells bad. We were there and the AC was not working good so they brought us a portable one that was working but very noisy. It was 95 outside... Had to take colder showers in the middle of the night to try to stay cool and not sweaty. The volume of the tv, that only had 1 English-speaking channel was blocked at 25 and barely audible... The staff was really nice and tried to help the best they could but were not able to. They offered to move us to the room next door but since the AC is central, it would have been the same so we decided to go somewhere else. Not 1 negative thing to say about the staff. They were very nice but unfortunately this hotel is pass due for updates and renovations and NOT a five star.
Stayed 3 nights in Jul 2024

10/10 Excellent

Gisselle

Stayed 4 nights in Jul 2024

10/10 Excellent

KENNETH, Houston

Travelled with partner
Liked: Cleanliness, amenities
Needs an upgrade
Stayed 10 nights in May 2024

10/10 Excellent

Takayuki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

mamiko

Stayed 1 night in May 2024

10/10 Excellent

Midori, Albion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to the major railroad station
Stayed 1 night in May 2024

10/10 Excellent

Takayuki

Stayed 1 night in May 2024

8/10 Good

Alan

Liked: Cleanliness, property conditions & facilities
Some of the staff
Stayed 1 night in May 2024

10/10 Excellent

Atsushi

Stayed 2 nights in May 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
World Class Hotel Next to Shin-Kobe Station
Modern, western hotel connected by walkway to Shin-Kobe station. Good access to rest of city, especially the cable car to the gardens above Kobe. Hotel is essentially part of a shopping/restaurant center. Well worth the money.
Stayed 1 night in May 2024

10/10 Excellent

PATRICK, SAN FRANCISCO

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay. Breakfast is very packed. Good spread though
Stayed 8 nights in Apr 2024

10/10 Excellent

Matthew Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kobe
A very large hotel with style!. We had a spacious room with a great view of the city and harbour from the 26th floor. Large bathroom . Very Close to the Rail Station Should have made time to visit the Herb Garden via the nearby cable car
Stayed 1 night in Apr 2024

6/10 Okay

Parida

Liked: Staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

FRANK, SEATTLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall a very pleasant stay, and you cannot be beat the convenient location of the hotel adjacent to Shin-Osaka station. The room was very clean, though rather dated. Otherwise, very comfortable and quiet hotel with excellent staff.
Stayed 1 night in Apr 2024

10/10 Excellent

thanh N

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I been there for nearly two weeks and find out.It very hard to managed the high services like this now a day well respected to the management and looking forward to coming back again thx
Stayed 11 nights in Apr 2024

6/10 Okay

Masao

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room floor carpet seems old and dirty. Room is very aged and light at bathroom Is not bright enough
Stayed 1 night in Apr 2024

10/10 Excellent

KUNGHSUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated but elegant
Stayed 1 night in Apr 2024

8/10 Good

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shin Kobe hotel
Convenient to Shin Kobe station. Very friendly staff. Room clean but small and tired. Needs a facelift.
Stayed 1 night in Apr 2024

8/10 Good

Valerie

Liked: Staff & service, property conditions & facilities
The property was centrally located connected to the Kobe shin and on top of the green Yamato line. My room was extremely hot the fan/ac didn’t work and they told me to open the window however, it’s completely sealed the curtains were ripped and the shower head sprayed out all over the floor. Other than those few things the hotel had an abundance of amenities. Laundry was expensive. The two different restaurants for breakfast were completely different fun to try the buffet one day and the traditional Japanese breakfast. The waterfall hike is close so is the herb garden gondola which the Sakura was just starting to bloom so I am sure it is gorgeous in full bloom. Overall I loved the location and amenities and would give it another shot.
Stayed 2 nights in Mar 2024

8/10 Good

Khadija Akter

Stayed 1 night in Feb 2024