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HOTEL MYSTAYS Fuji Onsen Resort

3.0 star property
3-star spa hotel near Fuji-Q Highland

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Photo gallery for HOTEL MYSTAYS Fuji Onsen Resort

Public bath
Point of interest
Point of interest
View from room
Land view from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
Arakura 2654, Fujiyoshida, Yamanashi, 403-0011
  • Fuji-Q Highland
    ‪5 min walk‬
  • Mt. Fuji Panoramic Ropeway
    ‪2 min drive‬
  • Lake Kawaguchi
    ‪3 min drive‬

Room options

View all photos for Comfort Twin Room, Non Smoking

In-room safe, free WiFi, bed sheets

Comfort Twin Room, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Triple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Family Triple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

  • Mountain view
  • 26 sq m
  • Sleeps 3
  • 1 Twin Bed and 2 Large Twin Beds

View all photos for Standard Double Room, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Double Room, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Family Quadruple Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

  • Mountain view
  • 29 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Beds

View all photos for Standard Twin Room (Eco Plan - No Cleaning Service)

In-room safe, free WiFi, bed sheets

Standard Twin Room (Eco Plan - No Cleaning Service)

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Standard Double Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

  • Mountain view
  • 16 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Double Room (Eco Plan - No Cleaning Service)

In-room safe, free WiFi, bed sheets

Standard Double Room (Eco Plan - No Cleaning Service)

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Twin Room, Mt. Fuji View, Upper Floor (Eco Plan - No Cleaning Service), Non Smoking

View from room

Comfort Twin Room, Mt. Fuji View, Upper Floor (Eco Plan - No Cleaning Service), Non Smoking

  • Mountain view
  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Comfort Twin Room (Eco Plan - No Cleaning Service)

In-room safe, free WiFi, bed sheets

Comfort Twin Room (Eco Plan - No Cleaning Service)

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, 2 Bedrooms, Accessible, Non Smoking, Eco Plan - No Cleaning Service

In-room safe, free WiFi, bed sheets

Twin Room, 2 Bedrooms, Accessible, Non Smoking, Eco Plan - No Cleaning Service

  • 28 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Twin Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Room, Mt.Fuji View (Eco Plan - No Cleaning Service), Non Smoking

  • Mountain view
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Ground Floor (Eco Plan - No Cleaning Service)

In-room safe, free WiFi, bed sheets

Standard Twin Room, Ground Floor (Eco Plan - No Cleaning Service)

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Mt.Fuji View, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Room, Mt.Fuji View, Non Smoking

  • Mountain view
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Mt.Fuji View Upper Floor (5F~7F), Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Mt.Fuji View Upper Floor (5F~7F), Non Smoking

  • Mountain view
  • 18 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Mt.Fuji View Upper Floor (5F~7F), Non Smoking

In-room safe, free WiFi, bed sheets

Standard Double Mt.Fuji View Upper Floor (5F~7F), Non Smoking

  • Mountain view
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Quadruple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

In-room safe, free WiFi, bed sheets

Family Quadruple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

  • Mountain view
  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Beds

View all photos for Standard Double Room, Mt.Fuji View, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Double Room, Mt.Fuji View, Non Smoking

  • Mountain view
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Room, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking, Ground Floor

In-room safe, free WiFi, bed sheets

Standard Twin Room, Non Smoking, Ground Floor

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room, Mt. Fuji View, Upper Floor, Non Smoking

View from room

Comfort Twin Room, Mt. Fuji View, Upper Floor, Non Smoking

  • Mountain view
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Quadruple Room, Mt.Fuji View, Non Smoking

In-room safe, free WiFi, bed sheets

Family Quadruple Room, Mt.Fuji View, Non Smoking

  • Mountain view
  • 28 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Beds

View all photos for Twin Room, 2 Bedrooms, Non Smoking

In-room safe, free WiFi, bed sheets

Twin Room, 2 Bedrooms, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Triple Room, Mt.Fuji View, Non Smoking

View from room

Family Triple Room, Mt.Fuji View, Non Smoking

  • Mountain view
  • 26 sq m
  • Sleeps 3
  • 1 Twin Bed and 2 Large Twin Beds

View all photos for Family Triple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

In-room safe, free WiFi, bed sheets

Family Triple Mt.Fuji View Upper Floor (5F-6F), Non Smoking

  • Mountain view
  • 26 sq m
  • Sleeps 3
  • 1 Twin Bed and 2 Large Twin Beds

About the area

Fujiyoshida

On lake.Stay at this Fujiyoshida hotel and you'll be within half a mile (1 km) of Fuji-Q Highland and 2 miles (3 km) of Arakurayama Sengen Park. Also, Lake Kawaguchi is within 3 miles (5 km) and Kawaguchiko Music Forest Museum is within 6 miles (10 km).

What's nearby

  • Fuji-Q Highland - 5 min walk - 0.5 km
  • Mt. Fuji Panoramic Ropeway - 2 min drive - 2.2 km
  • Fujiyama Onsen - 3 min drive - 1.9 km
  • Lake Kawaguchi - 3 min drive - 3.3 km
  • Arakurayama Sengen Park - 3 min drive - 2.3 km

Getting around

  • Kawaguchiko station - 16 min walk
  • Haneda Airport (HND) - 115 min drive

Restaurants

  • ‪SNOWY VILLAGE 富士急ハイランド店 - ‬15 min walk
  • ‪富士急ハイランド フードスタジアム - ‬11 min walk
  • ‪FUJIYAMA - ‬11 min walk
  • ‪スターバックス - ‬16 min walk
  • ‪カフェ ブリオッシュ - ‬15 min walk

About this property

HOTEL MYSTAYS Fuji Onsen Resort

3-star spa hotel near Fuji-Q Highland
There's a restaurant on site. WiFi is free in public spaces. As a guest of HOTEL MYSTAYS Fuji Onsen Resort, you'll find a full-service spa and hot springs. HOTEL MYSTAYS Fuji Onsen Resort also features a vending machine, laundry facilities, and a front-desk safe. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Fujiyoshida hotel.

  • 1 building
  • 159 guestrooms or units
  • 7 levels
  • Built in 2016
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Dining venue
HOTEL MYSTAYS Fuji Onsen Resort offers 159 air-conditioned accommodations with safes and slippers. 43-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with hot springs/mineral springs. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). The ryokan bathing area is open from 5:00 AM to 11:00 PM. There are indoor hot springs and outdoor hot springs open between 3:00 PM and 11:00 PM. The temperature in the hot springs is set to 108°F.

Languages

Chinese (Mandarin), English, Japanese

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,420 for adults and JPY 1,210 for children
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 6,050

Things to do

  • 2 indoor/outdoor hot springs
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 43-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests with food allergies should contact this property in advance.
This property's restaurant is open for dinner from 6-9 PM (last order at 8:30 PM).​
This property’s breakfast service is available only by reservation and must be requested in advance of arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2420 for adults and JPY 1210 for children
  • Hosted evening meal: JPY 6050

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash.

The public bath is open from 5-10 AM and 3-11 PM daily.

We should mention

  • Hot springs access available from 3:00 PM to 11:00 PM.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
MYSTAYS Fuji Onsen Fujiyoshida
MYSTAYS Fuji Onsen
Hotel MYSTAYS Fuji
HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
MYSTAYS Fuji Onsen Fujiyoshida
MYSTAYS Fuji Onsen
Hotel HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
Fujiyoshida HOTEL MYSTAYS Fuji Onsen Resort Hotel
Hotel HOTEL MYSTAYS Fuji Onsen Resort
Hotel MYSTAYS Fuji
Hotel MYSTAYS Fujiyama
Mystays Fuji Onsen Fujiyoshida
Mystays Fuji Onsen Fujiyoshida
HOTEL MYSTAYS Fuji Onsen Resort Hotel
HOTEL MYSTAYS Fuji Onsen Resort Fujiyoshida
HOTEL MYSTAYS Fuji Onsen Resort Hotel Fujiyoshida

HOTEL MYSTAYS Fuji Onsen Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 592 out of 1011 reviews
Rating 8 - Good. 264 out of 1011 reviews
Rating 6 - Okay. 106 out of 1011 reviews
Rating 4 - Poor. 29 out of 1011 reviews
Rating 2 - Terrible. 20 out of 1011 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Alan Ka Lau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Offer perfect view of Mt Fuji
Stayed 2 nights in Jan 2025

10/10 Excellent

Sui Hung

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel with a wonderful staff and excellent breakfast buffet.
Stayed 1 night in Jan 2025

10/10 Excellent

Danny, Dublin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is at very close proximity (5 min) walk to Fujikyu Highland train station with some options for dining in that area. Overall property is quite clean (seems newly built) and they have free parking in the back. The best of all is that when you open the window in the morning, the view of Fujisan is right in front of your face.
Stayed 1 night in Jan 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Onsen. Room was clean and the hotel was close to places to see Mt. Fuji. Within walking distance of Fujikyu-Highland station.
Stayed 3 nights in Jan 2025

10/10 Excellent

KANYAMART, FPO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel. Recommend.
Stayed 1 night in Jan 2025

8/10 Good

Peyyuh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time!!! Definitely coming back!!
Stayed 2 nights in Jan 2025

10/10 Excellent

SHUZOH

Stayed 1 night in Jan 2025

10/10 Excellent

Alexandra

Stayed 1 night in Jan 2025

10/10 Excellent

Li Tzer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful sight of Mt Fuji
Stayed 2 nights in Dec 2024

10/10 Excellent

Klara Josefine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Corina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved Mystays

Loved this hotel because the amenities offered were exceptional. They helped with luggage transfers and taxi services as these companies only spoke Japanese. Super helpful! Only con was that you had to walk up 2 flights of stairs to get into the hotel which was fair as the hotel is beautiful sat on a mountain side. The hotel has spectacular views of Mt. Fuji in the morning. If you go in the summer I don’t know if they offer a/c but during our winter stay, temperatures were perfection!
Stayed 3 nights in Dec 2024

6/10 Okay

Bradley

Tidy but stayed in better for the price.
Stayed 1 night in Jan 2025

8/10 Good

Zhenyu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed at the hotel in mid-Dec. A very clean hotel both in the room and in the public onsen. Breakfast had a great range of choices, so I'd definitely recommend travellers to include breakfast when booking the hotel given there aren't many restaurants open for brekkie nearby. Had a hiccup at check-in as the concierge insisted that I need to pay for breakfast although I've already included it in the booking. The duty manager had to step in to resolve the issue. One other issue is that I booked a mountain view room which also faces the sun. The cleaner must have left the curtains open and by the time I checked in at 3pm, the room is steaming hot after being baked by the sun for most of the day. It was 8 degree outside but the room feels over 30 even without aircon on. So if anyone is booking a mountain view room and you prefer a cooler room, advise the hotel to close the curtains to keep the sun out before you check in. The mountain view was nice but was obstructed by the roller coaster track in the Fuji-Q Highland. The hotel is not close to Kawaguchiko, still need to catch a train or bus to get there, but quite close to Fuji-Q Highland if your kids want to play there.
Stayed 1 night in Dec 2024

8/10 Good

Won Shan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good and hotel is very clean. Just limited dining options around the area.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mindy

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Loved the onsen experience here and cleanliness of this resort
Stayed 1 night in Dec 2024

8/10 Good

DENNIS, HONOLULU

Liked: Cleanliness, staff & service, property conditions & facilities
CLOSE TO TRAIN STATION
Stayed 2 nights in Dec 2024

10/10 Excellent

KAMING

Stayed 1 night in Nov 2024

10/10 Excellent

Shun Hong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Lilly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Misha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Onsen was super clean. Bedroom and bathroom were clean too. We had a gorgeous view of Fuji san! The amenities were a huge plus. Free hair combs, razors, shaving cream, skin care product after your onsen. All in all a very good hotel experience. Wish we stayed longer!
Stayed 1 night in Dec 2024

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing onsen, nice clean rooms and the staff are lovely, will stay here again
Stayed 1 night in Dec 2024

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
the rooms were clean, staff was really nice, efficient check in. super close to fuji q train stop & fujiq land. there is a bus stop near by as well. the onsen was clean and great views of mt fuji
Stayed 1 night in Dec 2024