8/10 Good
Edwin
Travelled with partner
29 Sep 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is tugged away from the main road after a long narrow street with many unassuming lots and businesses. The entrance is relatively inconspicuous like other resorts in the area. Guarded security is a plus. Once inside the resorts, it feels safe and insulated from the outside. Naturally, in and out of the facility would be a hike and could be exhausting.
Quiet and safe all over the resort ground. Golf carts were primary transportation for guests and staff. Ground was clean with lots of shades from trees and vegetations. Comfortable to walk about. Steep at places.
Beach and main pool areas were well kept and supported by a super attentive crews.
Spa was clean, organized with soft ambience. Staff was skilled and world class.
Villas was well kept. While maintained yet signs of dating were showing. Lighting, air conditioning, and water flow/pressure were wonderful. There had been a few power interruptions during our stay.
Limited access to the outside confined culinary experience. Eating at the 3 dining facilities was pretty much the only choices.
My biggest disappointment was my misguided expectation in seafood quality. Considering Samui is surrounded by water. I falsely thought fresh, sweet seafood can be found in such paradise, not so. Lobster, tiger pawns, oysters, scallops, squids, and fishes, flavorless and overcooked.
Stayed 9 nights to celebrate our 35th anniversary and a birthday. Anniversary dinner made at Saffron, no staff congratulated us, really?
Edwin
Stayed 9 nights in Sep 2024
