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ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

5.0 star property
5-star luxury hotel near New Market, connected to the convention center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

Outdoor pool
2 bars/lounges
Meeting facility
Lobby
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Room service
  • Spa
  • Housekeeping

Explore the area

Map
1 JBS Haldane Avenue, Kolkata, West Bengal, 700046
  • Milan Mela
    ‪9 min walk‬
  • Salt Lake Stadium
    ‪5 min drive‬
  • Science City
    ‪6 min drive‬
  • Kolkata (CCU-Netaji Subhash Chandra Bose Intl.)
    ‪34 min drive‬

Room options

View all photos for Luxury Suite, 1 Bedroom, Non Smoking, City View

Luxury Suite, 1 Bedroom, Non Smoking, City View | Living room

Luxury Suite, 1 Bedroom, Non Smoking, City View

  • 97.9 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 1 Bedroom, Non Smoking, City View

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Apartment, 1 Bedroom, Non Smoking, City View

  • 93.0 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Exclusive Room, 1 Queen Bed, Non Smoking, City View (Tower)

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Exclusive Room, 1 Queen Bed, Non Smoking, City View (Tower)

  • 49 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking, City View

Deluxe Room, 1 Double Bed, Non Smoking, City View

Deluxe Room, 1 Double Bed, Non Smoking, City View

  • 67.9 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms, Non Smoking

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Apartment, 2 Bedrooms, Non Smoking

  • 130 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Exclusive Room, 2 Single Beds, City View, Tower

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Exclusive Room, 2 Single Beds, City View, Tower

  • 49 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

House, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

JW Marriott Hotel Kolkata

Pool
Hot tub
Spa
Parking included
4.5 out of 5, Wonderful, (241)
The price is CA $318
per night
CA $375 total
includes taxes & fees
14 Feb - 15 Feb
JW Marriott Hotel Kolkata

About the area

Kolkata

City center stay.Your stay at this Tangra hotel places you within 6 miles (10 km) of New Market and Eden Gardens. Victoria Memorial and Howrah Bridge are also within 6 miles (10 km).

What's nearby

  • Science City - 6 min drive
  • New Market - 9 min drive
  • Eden Gardens - 10 min drive
  • Howrah Bridge - 10 min drive
  • Victoria Memorial - 12 min drive

Getting around

  • Phoolbagan Station - 5 min drive
  • Bengal Chemical Station - 6 min drive
  • Netaji Subhash Chandra Bose Intl. Airport (CCU) - 34 min drive

Restaurants

  • ‪JW Marriott Hotel - ‬4 min walk
  • ‪Ottimo Cucino Italiana - ‬1 min walk
  • ‪Kimfa - ‬20 min walk
  • ‪Grand Market Pavillion - ‬6 min walk
  • ‪Darjeeling Lounge - ‬7 min walk

About this property

ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

5-star luxury hotel near New Market, connected to the convention center
ITC Royal Bengal, a Luxury Collection Hotel, Kolkata offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 4 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges.

Business amenities include a 24-hour business center and 3 meeting rooms. Event space at this hotel measures 60601 square feet (5630 square meters) and includes conference space. A children's pool, spa services, and multilingual staff are also featured at the luxury ITC Royal Bengal, a Luxury Collection Hotel, Kolkata. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Kolkata hotel.

  • 456 guestrooms or units
  • 27 levels
  • 4 dining venues
  • 2 bars or lounges
  • 60601 sq ft of conference space
  • 5630 sq m of conference space
  • Built in 2019
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
ITC Royal Bengal, a Luxury Collection Hotel, Kolkata offers 456 accommodations with minibars and laptop-compatible safes. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 52-inch LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Kaya Kalp has 7 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.

Languages

English, Hindi

Property amenities

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 52-inch LED TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Memory foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Recycling
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ITC Royal Bengal, a Luxury Collection Hotel, Kolkata

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 2000.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

ITC Royal Bengal, a Luxury Collection Hotel, Kolkata Hotel
ITC Royal Bengal, a Luxury Collection Hotel, Kolkata Kolkata

ITC Royal Bengal, a Luxury Collection Hotel, Kolkata Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 142 out of 213 reviews" "
Rating 8 - Good. 31 out of 213 reviews" "
Rating 6 - Okay. 14 out of 213 reviews" "
Rating 4 - Poor. 9 out of 213 reviews" "
Rating 2 - Terrible. 17 out of 213 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Fedae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Dolon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ranvir

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jaspreet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and exotic stay at ITC
It was a good experience, quite a lovely room and they gave us a complimentary lounge with few drinks and snacks on the house for 2 hours
Stayed 2 nights in Oct 2024

8/10 Good

Koushik

Travelled with family
Liked: Cleanliness, property conditions & facilities
This is supposed to be the flagship property/hotel in Kolkata. The hotel itself is excellent, rooms and facilities are clean, rooms are very well maintained, view from room was fantastic. However, we had breakfast and afternoon tea included in our package. The breakfast area was very disappointing, extremely crowded and very poorly managed. Looks like a roadside dhaba and that too with extremely slow service. We have to wait for almost and hour to get in and then had terrible experience getting some hot food. Ordered some omelette/dosa which took for ever, and have to remind them multiple times. hotel should improve their breakfast area/facility. Similar experience at the afternoon tea area. Over congested and have to wait for all the appetizer for ever.
Stayed 2 nights in Oct 2024

10/10 Excellent

sameer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 3 nights in Oct 2024

10/10 Excellent

Hagan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most luxurious hotel I ever stayed in (and I’m an experienced traveler)… no other comments necessary
Stayed 1 night in Sep 2024

6/10 Okay

AMARJEET

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Nikhil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! seamless checkin, quick service all around, comfy rooms and helpful staff. Forgot a bunch of toiletries had to ask a couple of times to mail it to me and they called back after that saying they will mail asap.
Stayed 1 night in Sep 2024

10/10 Excellent

Arif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice and has a warmth to it. Staff are courteous and service very professional. Location is not a very walkable one and transportation availability is limited.
Stayed 16 nights in Aug 2024

10/10 Excellent

Esther

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, and I was so impressed with their service and the high level of hotel quality. Highly recommended this hotel. However, Kolkata is a very poor city, so I felt like so sorry to visit in Kolkata.
Stayed 1 night in Aug 2024

10/10 Excellent

SAKET

Travelled with family
Stayed 2 nights in Jul 2024

10/10 Excellent

Farhana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 5 nights in Jul 2024

10/10 Excellent

souvik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The phone operator of the hotel was not doing her job. I called few times from overseas to connect to front desk and every time she was connecting to central reservations.
Stayed 1 night in Jul 2024

10/10 Excellent

Pooja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Ankesh, New Delhi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Nikhil

Liked: Cleanliness, staff & service, property conditions & facilities
All the things were wonderful except the checkin time
Stayed 1 night in Jun 2024

10/10 Excellent

Arunasiri

Good
Stayed 3 nights in Jun 2024

6/10 Okay

Asad

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Staff should smile a little.
the stay was lovely evrything was A class. But management and staff were not hospitable enough. In hospitality industry that too luxury hotel I did not expect staff to be this callous. Service was not ontime and staff was quite reluctant to service the guest let alone smiling. they were least bothered to ask about the stay the service and the food. Hope this behavior improves.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Had an amazing stay. Got upgraded to a serviced apartment with all amenities.
Alleway
Wardrobe
Living cum dining space
Dining space
Stayed 1 night in Jun 2024

10/10 Excellent

Ritu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value for Money
It started with an upgrade to a one bedroom suite that was so huge that we never felt we are in a hotel. With some amazing restaurants and Spa we had a great time. Gym is so good you crave to go for exercise.
Stayed 2 nights in May 2024

10/10 Excellent

Llewellyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Modern and clean.
Stayed 5 nights in Apr 2024

10/10 Excellent

SURYADIPTA, GREENSBORO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at the ITC Royal Bengal from April 14 - 25, 2024. It was a very positive experience. Everyone at the hotel went out of their way to make me feel welcome. I stayed at the Tower room on the 57th floor. The room is spacious and very well maintained with all the facilities to make the stay as comfortable as possible. I used the dining services for breakfast and dinner at the Grand Market Pavilion, as well as the Darjeeling Lounge. There are a huge number of menu options available and both the quality and taste of food are great. The dining room staff are very attentive and friendly. From the moment of being greeted into dining until the end of the meal, every staff member went out of their way to make sure that I was eating well. While I can mention Neha, Islam, Tanmoy, and Tania among others (since I can remember their names), everyone was truly very caring to my needs. The gym is very well-equipped for different types of workouts like weights, cardio, or yoga and it was nice to interact with Soumen over there. Please keep up the good work. I look forward to returning in the future.
Stayed 11 nights in Apr 2024

6/10 Okay

SHASHI

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel on the outskirts
Comfortable hotel, everything was perfect except the food. The food was modtly very hot and spicy. No shops or restaurant in the vicinitx
Stayed 2 nights in Apr 2024