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The LUMA Hotel - A Member of Design Hotels

3.5 star property
Hotel with 3 restaurants, near Imago Shopping Mall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The LUMA Hotel - A Member of Design Hotels

Property entrance
Minibar, in-room safe, individually furnished, desk
View from room
Reception
Green Luxury Family (Suite) | Bathroom

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Lot 2-5, Block A, Sutera Avenue,, Jalan Sembulan, Kota Kinabalu, Sabah, 88100
  • Sutera Harbour
    7 min walk
  • Gleneagles Hospital
    14 min walk
  • Sabah State Mosque
    19 min walk
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    13 min drive

Room options

View all photos for Grass Standard (Hollywood Twin)

Grass Standard (Hollywood Twin)

Grass Standard (Hollywood Twin)

  • 30.00 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Fern Cosy (Hollywood Twin)

Fern Cosy (Hollywood Twin) | Game room

Fern Cosy (Hollywood Twin)

  • 23.00 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Emerald Original (Hollywood Twin)

View from room

Emerald Original (Hollywood Twin)

  • 37.00 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Fern Cosy (King)

Fern Cosy (King) | Game room

Fern Cosy (King)

  • 23.00 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Extraordinary (Family Suite)

Minibar, in-room safe, individually furnished, desk

Family Extraordinary (Family Suite)

  • 51.00 sq m
  • Sleeps 7
  • 2 Queen Beds

View all photos for Emerald Original (Super King)

View from room

Emerald Original (Super King)

  • 37.00 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Deluxe (Junior Suite)

Eden Deluxe (Junior Suite)

Eden Deluxe (Junior Suite)

  • 40.00 sq m
  • Sleeps 7
  • 2 Queen Beds

View all photos for Palm Marvellous (Hollywood Twin)

Palm Marvellous (Hollywood Twin) | Game room

Palm Marvellous (Hollywood Twin)

  • 34.00 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Palm Marvellous (Super King)

Palm Marvellous (Super King)

Palm Marvellous (Super King)

  • 34.00 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Green Luxury Family (Suite)

Minibar, in-room safe, individually furnished, desk

Green Luxury Family (Suite)

  • 47.00 sq m
  • Sleeps 7
  • 2 Queen Beds

View all photos for Grass Standard (Super King)

Grass Standard (Super King)

Grass Standard (Super King)

  • 29.00 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Kota Kinabalu

Downtown Kota Kinabalu stay.At this Downtown Kota Kinabalu hotel, you'll be steps from Sutera Harbour and within a 15-minute walk of Gleneagles Hospital. Sabah State Mosque and Imago Shopping Mall are also within 2 miles (3 km).

What's nearby

  • Sutera Harbour - 7 min walk - 0.6 km
  • Imago Shopping Mall - 20 min walk - 1.7 km
  • Suria Sabah Shopping Mall - 5 min drive - 4.0 km
  • Jesselton Point Ferry Terminal - 5 min drive - 4.2 km
  • Centre Point - 5 min drive - 3.3 km

Getting around

  • Tanjung Aru Station - 3 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 13 min drive

Restaurants

  • ‪Jamal Salim Curry House & Catering - ‬18 min walk
  • ‪Buginese Grill Fish - ‬5 min drive
  • ‪Grill Fish - ‬15 min walk
  • ‪Restaurant Sembulan Pasar - ‬19 min walk
  • ‪D' Lengkuas - ‬18 min walk

About this property

The LUMA Hotel - A Member of Design Hotels

3.5-star hotel near Imago Shopping Mall
There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. Public spaces have free WiFi. There are 2 meeting rooms available. The LUMA Hotel - A Member of Design Hotels also features concierge services, dry cleaning/laundry services, and express check-in.

This 3.5-star Kota Kinabalu hotel is smoke free.

  • 115 guestrooms or units
  • 9 levels
  • 3 dining venues
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
The LUMA Hotel - A Member of Design Hotels offers 115 air-conditioned accommodations with safes and complimentary bottled water. These individually furnished accommodations include desks. Flat-screen televisions come with digital channels. Coffee/tea makers and minibars are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Family friendly

  • Grocery/convenience store

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Continental breakfast available for a fee daily 6:00 AM–10:00 AM: MYR 38 for adults and MYR 38 for children
  • 3 restaurants and 1 coffee shop/cafe

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Digital channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The LUMA Hotel - A Member of Design Hotels

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 116 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 150.0 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MYR 38 for adults and MYR 38 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 116 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

The Luma Hotel
The Luma Of Design Hotels
The LUMA Hotel A Member of Design Hotels
The LUMA Hotel - A Member of Design Hotels Hotel
The LUMA Hotel - A Member of Design Hotels Kota Kinabalu
The LUMA Hotel - A Member of Design Hotels Hotel Kota Kinabalu

The LUMA Hotel - A Member of Design Hotels Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 79 out of 112 reviews" "
Rating 8 - Good. 30 out of 112 reviews" "
Rating 6 - Okay. 1 out of 112 reviews" "
Rating 4 - Poor. 1 out of 112 reviews" "
Rating 2 - Terrible. 1 out of 112 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Aftab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location and beautiful ambience.
Nice upscale hotel, very close to restaurants, shopping mall and convenient store. Room was nice and big but all rooms are not the same sizes. Breakfast was perfect, not too much food that people waste and enough different varieties to ensure you dont get bored with the same food, and no long waits to get your food. Grab is easy to get to costing approx 30MYR from the airport. Room was nice and clean and i couldnt have asked for anything better. Gym is on the 3rd floor but its outside and is owned by someone else. The elevators can take a day or two to get use to as breakfast is not available from all lifts. The hotel staff are very good especially those on reception and the staff for breakfast, Roaush (i dont think i got his name right) new staff and only been there for 3 months and the hotel has trained him really well, just shows how much attention the hotel has put on achieving the best for its guest. No problem recommend to friends and family.
Stayed 2 nights in Aug 2024

8/10 Good

FLORENT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and friendly Hotel and team Nice room but the one along the road are extremely nosy nights and days very difficult to have a good night
Stayed 1 night in Aug 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

SEK FAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Osamu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Malene

Stayed 1 night in Jul 2024

10/10 Excellent

Hung Fu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very good accommodation experience I will definitely go there again next time I have a chance
Stayed 2 nights in Jun 2024

10/10 Excellent

JONGMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Jit Nam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and comfortable hotel
Very nice modern hotel in a reasonably good location. Walkable to Imago Mall and a few dining options nearby including one up the spiral stair case in lobby (unfortunately the staff didnt tell us about this, so we found it after dinner, but still enjoyed a cocktail and dessert there after we found it ourselves). Rooms are modern and comfortable. Only downside is the road noise as we were on the road side of hotel, which overlooks a major highway and the sound proofing is minimal.
Stayed 2 nights in May 2024

8/10 Good

Kin Chai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

pei zie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

MING YEE

Stayed 5 nights in Mar 2024

8/10 Good

Yen Ping

Stayed 2 nights in Feb 2024

2/10 Terrible

hyun hae

Stayed 1 night in Jan 2024

10/10 Excellent

An

Liked: Cleanliness, staff & service, room comfort
Wonderful stay at Luma, a modern and tastefully designed boutique hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

Stephen, Forest Grove

Stayed 4 nights in Dec 2023

8/10 Good

Hanzhong

Stayed 2 nights in Dec 2023

8/10 Good

Hjh Noor Zawani

Stayed 2 nights in Dec 2023

10/10 Excellent

Yew Chan

Stayed 1 night in Nov 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the design of the property! The room, the amenities, the comfort and the reception. Great location with food and beverage right at the building. Near to Imago, one of the biggest mall in city. The room is really comfortable, layout and space is impeccable. The shower is huge and the tub is a great after a long day. The bed is firm and bigger than King (super king maybe?), I just love this place so much this is definitely my go-to hotel next time I visit KK.
Stayed 3 nights in Nov 2023

10/10 Excellent

jae yun

All nice
Stayed 4 nights in Oct 2023

10/10 Excellent

Lay Beng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the airport, and one of the newest that’s 5min walk to their newest, largest mall in KK.
Stayed 4 nights in Oct 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023