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Kowloon Shangri-La, Hong Kong

5.0 star property
Family-friendly 5-star hotel near K11 Art Mall

Choose dates to view prices

Photo gallery for Kowloon Shangri-La, Hong Kong

View from room
In-room safe, desk, blackout drapes, soundproofing
Pool
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Room service
  • Gym

Explore the area

Map
64 Mody Road, Tsim Sha Tsui East, Kowloon
  • Harbour City
    ‪14 min walk‬
  • Hong Kong Convention and Exhibition Centre
    ‪7 min drive‬
  • Hong Kong - Macau Ferry Terminal
    ‪7 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪32 min drive‬

Room options

View all photos for Horizon Club Deluxe Side Harbour View King Room with Club Lounge Access

Horizon Club Deluxe Side Harbour View King Room with Club Lounge Access

Horizon Club Deluxe Side Harbour View King Room with Club Lounge Access

  • 42 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Side Harbour View King Room

Deluxe Side Harbour View King Room

Deluxe Side Harbour View King Room

  • 42 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Deluxe Harbour View Twin Room with Club Lounge Access

View from room

Horizon Club Deluxe Harbour View Twin Room with Club Lounge Access

  • 45 sq m
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Club Deluxe Twin Room with Club Lounge Access

In-room safe, desk, blackout drapes, soundproofing

Horizon Club Deluxe Twin Room with Club Lounge Access

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Harbour View Twin Room

In-room safe, desk, blackout drapes, soundproofing

Deluxe Harbour View Twin Room

  • 45 sq m
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

Premier Suite, 2 Single Beds, Harbour View

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Club Deluxe Harbour View King Room with Club Lounge Access

Horizon Club Deluxe Harbour View King Room with Club Lounge Access

Horizon Club Deluxe Harbour View King Room with Club Lounge Access

  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Deluxe King Room with Club Lounge Access

Horizon Club Deluxe King Room with Club Lounge Access

Horizon Club Deluxe King Room with Club Lounge Access

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room

In-room safe, desk, blackout drapes, soundproofing

Deluxe King Room

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Harbour View King Room

In-room safe, desk, blackout drapes, soundproofing

Deluxe Harbour View King Room

  • 45 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Side Harbour View Twin Room

In-room safe, desk, blackout drapes, soundproofing

Deluxe Side Harbour View Twin Room

  • 42 sq m
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

Suite, 2 Single Beds, Harbour View

  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Suite, 2 Single Beds

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Club Deluxe Side Harbour View Twin Room with Club Lounge Access

Horizon Club Deluxe Side Harbour View Twin Room with Club Lounge Access

Horizon Club Deluxe Side Harbour View Twin Room with Club Lounge Access

  • 42 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room

In-room safe, desk, blackout drapes, soundproofing

Deluxe Twin Room

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Harbour View Suite with Horizon Club Lounge Access

Premier Harbour View Suite with Horizon Club Lounge Access

Premier Harbour View Suite with Horizon Club Lounge Access

  • 100 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite with Horizon Club Lounge Access

Executive Suite with Horizon Club Lounge Access

Executive Suite with Horizon Club Lounge Access

  • 82 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Harbour View Suite with Horizon Club Lounge Access

Harbour View Suite with Horizon Club Lounge Access

Harbour View Suite with Horizon Club Lounge Access

  • 88 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

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About the area

Kowloon

City center stay.At this Tsim Sha Tsui hotel, you'll be within a 5-minute walk of Tsim Sha Tsui Promenade and Avenue of Stars. K11 Art Mall and Kowloon Mosque and Islamic Centre are also within half a mile (1 km).

What's nearby

  • K11 Art Mall - 5 min walk - 0.5 km
  • Tsim Sha Tsui Star Ferry Pier - 13 min walk - 1.2 km
  • Harbour City - 14 min walk - 1.2 km
  • Hong Kong Convention and Exhibition Centre - 7 min drive - 5.9 km
  • Hong Kong - Macau Ferry Terminal - 7 min drive - 7.2 km

Getting around

  • Whampoa Station - 2 min drive
  • Hong Kong East Tsim Sha Tsui Station - 6 min walk
  • Hong Kong International Airport (HKG) - 32 min drive

Restaurants

  • ‪Woodlands - ‬3 min walk
  • ‪Café Kool - ‬1 min walk
  • ‪Lei Garden Restaurant 利苑酒家 - ‬2 min walk
  • ‪Boticario Bar And Grill - ‬3 min walk
  • ‪Lobby Lounge - ‬2 min walk

About this property

Kowloon Shangri-La, Hong Kong

Family-friendly 5-star hotel near K11 Art Mall
Kowloon Shangri-La, Hong Kong offers its guests a full-service spa, a health club, and a sauna. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Meeting rooms and limo/town car service are available. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Kowloon Shangri-La, Hong Kong. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Kowloon hotel.

  • 1 building
  • 679 guestrooms or units
  • 21 levels
  • 7 dining venues
  • Meeting rooms
  • Built in 1981
  • Deli
  • Childcare (surcharge)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Kowloon Shangri-La, Hong Kong offers 679 accommodations with laptop-compatible safes and complimentary newspapers. This Kowloon hotel provides complimentary wired and wireless Internet access.

Bathrooms include bathrobes, slippers, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Health Club. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. Guests under 18 years old are not allowed in the spa.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, German, Italian, Japanese

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Valet parking on site (HKD 600 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: HKD 427 for adults and HKD 214 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Disposable plastic tableware and other plastic products are available at the front desk (surcharge).
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kowloon Shangri-La, Hong Kong

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 500.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 427 for adults and HKD 214 for children
  • Valet parking fee: HKD 600 per night
  • Rollaway bed fee: HKD 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Kowloon Hong Kong Shangri-La
Kowloon Shangri-La Hong Kong
Shangri-La Hotel Kowloon Hong Kong
Shangri-La Kowloon Hong Kong
Kowloon Shangri-La Hotel Hong Kong
Shangri La Hong Kong
Shangri La Hotel Hong Kong
Kowloon Shangri-La Hong Kong Hotel
Shangri-La Hong Kong Hotel
Shangri-La Hong Kong
Kowloon Shangri La, Hong Kong
Kowloon Shangri-La, Hong Kong Hotel
Kowloon Shangri-La, Hong Kong Kowloon
Kowloon Shangri-La, Hong Kong Hotel Kowloon

Kowloon Shangri-La, Hong Kong Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 703 out of 1006 reviews
Rating 8 - Good. 213 out of 1006 reviews
Rating 6 - Okay. 55 out of 1006 reviews
Rating 4 - Poor. 21 out of 1006 reviews
Rating 2 - Terrible. 14 out of 1006 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Yuji

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a little chilly so you may want to bring PJs. Otherwise the room and service was top notch as always, even during the busy holiday season.
Stayed 6 nights in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Reddi Naidu Nalla Sri, Bengaluru

Liked: Cleanliness, staff & service, property conditions & facilities
Worth every penny
Stayed 5 nights in Dec 2024

10/10 Excellent

Cho-Lea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Abdullah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience and definitely woll do it against whenever am back to Hong Kong. It was am amazing check in and the staff was so good that he upgraded up. Thanks a lot
Stayed 3 nights in Dec 2024

2/10 Terrible

Yixuan

Disliked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Thomas

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Stayed 3 nights in Dec 2024

4/10 Poor

Leonest

Liked: Cleanliness
Disliked: Staff & service
First time booking a hotel in Shangrila but is it actually a normal protocol to have cleaning staff come barging in a room if after few knocks no one answers? Kind of an unusual experience for us especially when we put in the do not disturb sign. Luckily, my husband is there and the cleaning lady just said, "hi, you want coffee?". Weird, when there's literally a coffeemaker in the room. We called it in the front desk and we got a return call from the manager stating its a normal protocol to come in and "check" the room if no one answers. Honestly I dont think its normal protocol and definitely would not be booking here again for safety and privacy reasons.
Stayed 1 night in Dec 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and its staff, concierges and front staff very good.
Stayed 3 nights in Dec 2024

10/10 Excellent

Elliott

Stayed 4 nights in Dec 2024

10/10 Excellent

Eliza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Bathroom
Stayed 3 nights in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not so Oo..la..la
Shangrila did not want to honor the Black Friday price that Hotels.com offered. They pushed the blame on Hotels.com and said that Expedia did not notify them of the discounted price that we received and secondly, they told me to get the difference of the price back from Expedia. We had reserved 3 rooms. Yeah right, Expedia will not give us a refund on the difference of the price because I had not paid for the room yet. We paid only after checking out. They lied! Finally, the staff called the manager and they honoured the price that Expedia/Hotels.com offered. Fortunately, I had brought a receipt with the prices per night that Expedia sent to me. It was proof.
Stayed 4 nights in Dec 2024

8/10 Good

Kwei

Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Ng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
End of year holidays Hong Kong.
Very helpful concierge and door man who went out of their way to help us with directions to our destination . And he actially went out of his way to provide us wirh two cans of drinking water as it was a sunny day! The person who came up with the idea of dessert after dark at the lobby lounge deserves a pat on the back. The coconut with milk was superb and with a live duet playing in the background, it was a fantastic way to wind down for the day after a full day of exploring and shopping.
Stayed 3 nights in Dec 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far one of the best hotels in which we’ve stayed. Extremely comfortable and well maintained while offering excellent views and wonderful hospitality I would recommend staying here when in Hong Kong.
Stayed 2 nights in Dec 2024

10/10 Excellent

siu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very easy to find restaurant around the hotel, very convienient.
Stayed 4 nights in Dec 2024

10/10 Excellent

Stuart, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

SAMMY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is look elegant but is kind of fashion
Stayed 3 nights in Dec 2024

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second Shangri-La hotel on this trip. The in room check in was very nice after a long day of travel. You cannot beat the views of Hong Kong and the harbor from our harbor view suite. The car service between the airport and hotel is exceptional
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Great stay
Extremely comfortable stay with a seamless check in and check out.
Stayed 1 night in Dec 2024

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
High end property . Excellent access to harbour side walk. Easy walk to Nathan road for shopping. Get a harbour view room if you can.
Stayed 3 nights in Dec 2024

10/10 Excellent

BAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous harbor view !
Amenities were abundant, the view of the harbor was gorgeous. Carpet is slightly outdated but the rest are top-tiered.
Stayed 1 night in Nov 2024

10/10 Excellent

Teresa DeGuzman, Dublin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is excellent. The only thing I can say is that I cannot believe that they are charging me for using a shower cap while it is part of the amenities and there is no notes that due to environmental Compliance that they would charge the shower cap as it is made out of plastic. If that is the case, don't make it as part of the hotel amenities.
Stayed 5 nights in Nov 2024