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Sheraton Hong Kong Hotel & Towers

5.0 star property
Hotel near Hong Kong Museum of Art, connected to a shopping center in Kowloon

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Photo gallery for Sheraton Hong Kong Hotel & Towers

Suite, 1 Bedroom | Living room
2 bars/lounges
Suite, 1 Bedroom
Exterior
Outdoor pool, pool umbrellas, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Parking available
  • Room service

Explore the area

Map
20 Nathan Road, Tsim Sha Tsui, Kowloon
  • Happy Valley Race Course
    ‪6 min drive‬
  • Hong Kong Convention and Exhibition Centre
    ‪7 min drive‬
  • Lan Kwai Fong
    ‪9 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪31 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, laptop workspace, blackout drapes

Suite, 1 Bedroom

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, in-room safe, laptop workspace, blackout drapes

Club Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Harbour View

View from room

Room, 1 King Bed, Non Smoking, Harbour View

  • Harbor view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds, Harbour View

Executive lounge

Club Room, 2 Single Beds, Harbour View

  • Harbor view
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, laptop workspace, blackout drapes

Room, 1 Double Bed, Non Smoking

  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Larger Room, 1 King Bed, Harbour View

Larger Room, 1 King Bed, Harbour View

Larger Room, 1 King Bed, Harbour View

  • Harbor view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | View from property

Suite, 1 Bedroom

  • 73 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom, Harbour View

Executive lounge

Club Suite, 1 Bedroom, Harbour View

  • Harbor view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Harbour View

View from room

Room, 2 Single Beds, Harbour View

  • Harbor view
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Suite, 1 Bedroom

View from room

Club Suite, 1 Bedroom

  • 77 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Premium bedding, in-room safe, laptop workspace, blackout drapes

Club Suite, 1 Bedroom

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

  • 38 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Single Beds, Harbour View

Premium bedding, in-room safe, laptop workspace, blackout drapes

Room, 2 Single Beds, Harbour View

  • Harbor view
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, Harbour View

View from room

Club Room, 1 King Bed, Harbour View

  • Harbor view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking, City View

City view

Room, 2 Single Beds, Non Smoking, City View

  • City view
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

City view

Room, 1 King Bed, Non Smoking, City View

  • City view
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Kowloon

Seaside stay .At this Tsim Sha Tsui hotel, you'll be steps from Hong Kong Museum of Art and within a 15-minute walk of Victoria Harbour. Lan Kwai Fong and Hong Kong Convention and Exhibition Centre are also within 2 miles (3 km).

What's nearby

  • Happy Valley Race Course - 6 min drive - 5.8 km
  • Hong Kong - Macau Ferry Terminal - 7 min drive - 7.0 km
  • Hong Kong Convention and Exhibition Centre - 7 min drive - 6.5 km
  • University of Hong Kong - 9 min drive - 7.5 km
  • Lan Kwai Fong - 9 min drive - 8.4 km

Getting around

  • Hong Kong East Tsim Sha Tsui Station - 3 min walk
  • Whampoa Station - 3 min drive
  • Hong Kong International Airport (HKG) - 31 min drive

Restaurants

  • ‪Yung's Bistro - ‬2 min walk
  • ‪Omotesando Koffee - ‬2 min walk
  • ‪The Café - ‬1 min walk
  • ‪Lobby Lounge - ‬1 min walk
  • ‪The Lobby - ‬1 min walk

About this property

Sheraton Hong Kong Hotel & Towers

Hotel near Hong Kong Museum of Art, connected to a shopping center in Kowloon
As a guest of Sheraton Hong Kong Hotel & Towers, you'll find an outdoor pool, a hot tub, a sauna, and a fitness center. There are 6 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Business amenities include a business center, a meeting room, and limo/town car service. Event space at this hotel measures 15043 square feet (1398 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at Sheraton Hong Kong Hotel & Towers. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Kowloon hotel is smoke free.

  • 782 guestrooms or units
  • 18 levels
  • 6 dining venues
  • 2 bars or lounges
  • 15043 sq ft of conference space
  • 1398 sq m of conference space
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
Sheraton Hong Kong Hotel & Towers offers 782 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include complimentary bottled water and hair dryers. Microwaves and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean

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includes taxes & fees
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Valet parking on site (HKD 1,920 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; HKD 275 for adults and HKD 138 for children
  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe

Things to do

  • Fitness classes
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 300.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 1000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 275.00 for adults and HKD 138.00 for children
  • Valet parking fee: HKD 1920 per day
  • Rollaway bed fee: HKD 300.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, Apple Pay, and WeChat Pay
Safety features at this property include a smoke detector and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard, cash, mobile payments, Alipay, and Apple Pay.
    For guests' safety, the property includes a smoke detector and a deadbolt lock in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Hong Kong Hotel & Towers
Sheraton Hong Kong Towers
Sheraton Hotel Hong Kong Towers
Sheraton Hong Kong Hotel Towers Kowloon
Sheraton Hong Kong Hotel Towers
Sheraton Hong Kong Towers Kowloon
Sheraton Hong Kong & Towers
Sheraton Hong Kong Hotel & Towers Hotel
Sheraton Hong Kong Hotel & Towers Kowloon
Sheraton Hong Kong Hotel & Towers Hotel Kowloon

Sheraton Hong Kong Hotel & Towers Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 545 out of 1003 reviews
Rating 8 - Good. 286 out of 1003 reviews
Rating 6 - Okay. 96 out of 1003 reviews
Rating 4 - Poor. 47 out of 1003 reviews
Rating 2 - Terrible. 29 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hot

Stayed 1 night in Jan 2025

10/10 Excellent

Ong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Countdown & anniversary stay
The hotel stay was great & had amazing harbour view from our room. As we are celebrating our anniversary, the hotel made great effort to draw a card & gave us fruits, cake, chocolate , drinks & lovely decorated flowers. Really appreciate their effort & gesture. Thank u Sheraton staff, Peggy & team!
Stayed 1 night in Dec 2024

10/10 Excellent

wookyu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Carena

Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is perfect. Good location, good facilities and good staffs
Stayed 3 nights in Jan 2025

8/10 Good

Jeetesh

Travelled with family
Liked: Cleanliness, staff & service, amenities
We have always stayed at Sheraton Towers TST. It’s our favorite place. However, this trip I was alittle disappointed. We booked the property for the 2 reasons, 1 for being our favorite, plus 2nd, the location esp during the NYE. However what was disappointing was despite Sheraton having a driveway that offered some view of the fireworks was completely blocked for in-house guest with apparently no sensible reason. Despite several requests from a number of guest, it was not open and only 2 of the hotel employees had the opportunity to view the fireworks. Whereas, close to 30 people crammed into a small wakeway to catch a glimpse. Spent a premium for the location, but apart from the hotel having a senseless rule the HK authorities too made movement difficult.
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Elly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We are surprised with the size of the room, it’s very spacious considering it’s in Hong Kong. Hailey who help us with check in was very helpful and friendly. We enjoyed our stay and will definitely back again.
Stayed 3 nights in Dec 2024

8/10 Good

Charmaine

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
There are plenty of hotels near this so competition is stiff, but it doesn’t feel like Sheraton stepped up to their brand unlike other Sheraton properties I’ve been at this year. I think the disrespectful guests were a huge part of the problem and unfortunately the hotel can’t turn away rude travellers making a scene in the lobby and smoking on non-smoking floors. It’s not the hotel’s fault but it led to a poor experience for us.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Sharon

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Salt water gushed out from the toilet. I was very dissatisfied and the cleaning response was slow. There was no immediate cleaning and disinfection. The awareness of hygiene protection was very low.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lipika

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
very good
Stayed 2 nights in Dec 2024

10/10 Excellent

jeffrey

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tim from front desk was wonderfully helpful and very informative! Thank you for such great experience with Sheraton. Great service !
Stayed 5 nights in Dec 2024

8/10 Good

Tomoko

Stayed 1 night in Dec 2024

10/10 Excellent

Virginie

Stayed 1 night in Dec 2024

6/10 Okay

Purna

Travelled with family
very small.
Stayed 1 night in Dec 2024

8/10 Good

Tomoko

Stayed 3 nights in Dec 2024

10/10 Excellent

Beth Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, access to everything! The harbor view room was absolutely stunning- the pictures did not do it justice! An absolute must.
Stayed 3 nights in Dec 2024

4/10 Poor

Keiichiro

Travelled with family
登机的排队太长有人插队没人指导很差。了解忙时间需要等一段时间。可是五星级酒店让我们排队等超过10分钟就受不了。酒店能发给客人数码卡让客人坐在沙发等就好了。
Stayed 3 nights in Dec 2024

10/10 Excellent

Gerard Martin

Travelled with family
Courteous staff, excellent hotel at an excellent location. Will definitely stay at Sheraton again.
Stayed 5 nights in Dec 2024

10/10 Excellent

Haoran

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good hotel in a good area. The toilet flushing toilet is a bit broken. But it doesn’t affect its function. Very clean.
Stayed 1 night in Dec 2024

10/10 Excellent

REINALDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best in Hong Kong
Excelente Hotel, maravillosamente ubicado, creo que la mejor ubicación al lado del península y con una vista extraordinaria al puerto victoria
Stayed 3 nights in Dec 2024

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Satinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to explore HK
Fantastic hotel in the centre of Harbour city Great location and service
Stayed 4 nights in Dec 2024

10/10 Excellent

Chen-Hsun, TAIPEI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in Hong Kong . And I lost my booth ear phone . They found to me . Look like need to visit again .
Stayed 1 night in Dec 2024