Zero signage outside the building, impossible to know where this place is. Had to go up and down the elevators 5 times with our 50 lb suitcases to finally find this place. the elevators were also confusing, you could only go down, and there were no markings on where to go or what floor was what. we finally got there, only to find it smelled terribly like smoke, there was no air conditioning, and the hallway was basically a utility closet. there was noone there when we arrived, noone in the building knew what this place was or who we could talk to. so much for "24/7 front desk". definitely should not be listed as a hotel.