The Ritz Carlton Hong Kong

5.0 star property
5-star luxury hotel near West Kowloon Cultural District, connected to the airport

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Ritz Carlton Hong Kong

4 restaurants, breakfast, lunch, dinner served; Italian cuisine
Indoor pool
Exterior
Club Suite, 1 Double Bed, Harbour View
Lobby sitting area

Reviews

9.6 out of 10

Exceptional

Guests liked:

Friendly staff

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Room service
    Room service

Explore the area

Map
Intl. Commerce Centre, 1 Austin Rd West, Kowloon
  • Temple Street Night Market
    17 min walk
  • Harbour City
    19 min walk
  • Victoria Harbour
    3 min drive
  • Hong Kong (HKG-Hong Kong Intl.)
    26 min drive

Room options

Deluxe Room, 1 King Bed, View

  • 50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, Harbour View

  • 50 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Premier Suite, 1 Bedroom

  • 115 sq m
  • Harbor view
  • Sleeps 3
  • 1 Double Bed

Grand Room, 1 Double Bed

  • 65 sq m
  • Harbor view
  • Sleeps 3
  • 1 Double Bed

Club Suite, 1 Bedroom

  • 180 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 King Bed, View

  • 65 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 Bedroom, Non Smoking, Sea View

  • 74 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 Bedroom

  • 74 sq m
  • Harbor view
  • Sleeps 3
  • 1 Double Bed

Deluxe Room, 1 King Bed, Non Smoking, Sea View

  • 50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, City View

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 King Bed, View

  • 65 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Double Bed, Harbour View

  • 363 sq m
  • Harbor view
  • Sleeps 4
  • 1 Double Bed

Deluxe Room, 2 Double Beds, Non Smoking, Sea View

  • 50 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Non Smoking, City View

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Grand Room, 1 King Bed

  • 65 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Non Smoking, Harbour View

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 Double Bed

  • 50 sq m
  • Harbor view
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the area

Kowloon

Heart of Kowloon.With a stay at this Yau Tsim Mong hotel, you'll be within half a mile (1 km) of West Kowloon Cultural District and 2 miles (3 km) of Xiqu Centre. Victoria Harbour and Lan Kwai Fong are also within 3 miles (5 km).

What's nearby

  • Hong Kong - Macau Ferry Terminal - 6 min drive
  • Happy Valley Race Course - 7 min drive
  • Soho - 7 min drive
  • Lan Kwai Fong - 8 min drive
  • Hong Kong Convention and Exhibition Centre - 8 min drive

Getting around

  • Kowloon Station - 5 min walk
  • West Kowloon Station - 9 min walk
  • Hong Kong International Airport (HKG) - 26 min drive

Restaurants

  • ‪Pret A Manger - ‬18 min walk
  • ‪Fuel Espresso - ‬16 min walk
  • ‪Woobar - ‬18 min walk
  • ‪Joia Ristorante Italiano - ‬3 min drive
  • ‪Kitchen - ‬1 min walk

About this property

The Ritz Carlton Hong Kong

5-star luxury hotel near West Kowloon Cultural District, connected to the airport
The Ritz Carlton Hong Kong offers its guests a full-service spa, an indoor pool, and a sauna. There are 4 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Event space at this hotel measures 16146 square feet (1500 square meters) and includes a conference center. A nightclub, a 24-hour fitness center, and a rooftop terrace are also featured at the luxury The Ritz Carlton Hong Kong. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Kowloon hotel is smoke free.

  • 1 building
  • 312 guestrooms or units
  • 16 levels
  • 4 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 16146 sq ft of conference space
  • 1500 sq m of conference space
  • Built in 2011
  • Nightclub
  • Terrace on the roof
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
The Ritz Carlton Hong Kong offers 312 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, espresso makers, and minibars. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Kowloon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The Ritz-Carlton Spa, Hong Kong has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Russian, Spanish

Property amenities

Family friendly

  • Baby bath
  • Children's games
  • Children's dinnerware
  • DVD player
  • Free cribs/infant beds
  • Indoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (HKD 800 per day)
  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: HKD 426.8-1000 for adults and HKD 217.8-1000 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Designer stores
  • Evening entertainment
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Sauna
  • Shopping mall
  • Shopping
  • Steam room
  • Wine tasting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Elevator door width (inches): 36
  • Front entrance ramp
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 42
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 36

Room amenities

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • DVD player
  • iPod dock

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Children's slippers
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
This property requires full payment at check-in where payment for the stay will be made on site instead of at the time of booking.
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for HKD 880.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately HKD 426.8 to 1000 for adults, and HKD 217.8 to 1000 for children
  • Airport shuttle fee: HKD 1400 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: HKD 800 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: HKD 880.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, cash, mobile payments, and Alipay. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property requires full payment at check-in where payment for the stay will be made on site instead of at the time of booking.
This property does not allow children 9 and younger to access the Club Lounge after 8 PM.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hong Kong Ritz Carlton
Ritz Carlton Hong Kong Hotel Kowloon
Ritz Carlton Hotel Hong Kong
Ritz Carlton Hong Kong Kowloon
Ritz Carlton Hong Kong Kowloo
The Ritz Carlton Hong Kong Hotel
The Ritz Carlton Hong Kong Kowloon
The Ritz Carlton Hong Kong Hotel Kowloon

The Ritz Carlton Hong Kong Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 804 out of 1002 reviews" "
Rating 8 - Good. 144 out of 1002 reviews" "
Rating 6 - Okay. 33 out of 1002 reviews" "
Rating 4 - Poor. 13 out of 1002 reviews" "
Rating 2 - Terrible. 8 out of 1002 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yongyi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very nice hotel. Excellent staff and services. Very close to the high speed train station.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kai Kei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top of the world hotel physically. Service is excellent. Room and furniture will soon need a refresh.
Stayed 1 night in Jul 2024

10/10 Excellent

Vinny

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Ok
Stayed 2 nights in Jul 2024

6/10 Okay

pui yin

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Hotel with the best views!
This is an exceptional hotel with the best views of the city... you are literally above the clouds! Definitely recommend staying at the Club level if possible. Hotel staff was absolutely amazing! Especially Mark at the Club level, he was incredible! Also at the lounge, a big thank you to Chef Tommy who made special dishes for me due to allergies, and thanks to Mia, Franco and Spencer for always being so kind and attentive! Remi at Guest Services was a delight to see every day and even helped patch up a piece of luggage that the airline broke! Thank you to Chef Alicia who made a special cake for my mother's birthday and some allergy-friendly pastries for me as well! Chef Raul was wonderful as well as Mancy at Front Desk!
Stayed 3 nights in Mar 2024

10/10 Excellent

Kaman

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Spectacular view from our Harbour view room. Very spaced room. Friendly staff. Will definitely stay here again for the next visit.
Stayed 3 nights in Jun 2024

10/10 Excellent

Tinku mammen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reasturent and courtesy of all the staff are absolutely outstanding
Stayed 4 nights in May 2024

10/10 Excellent

MARIA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean room, beautiful views
Stayed 3 nights in Apr 2024

10/10 Excellent

Mohammed

Stayed 3 nights in Apr 2024

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
presidential treatment and I’ve stayed at a lot of hotels . Nothing tops this one
Stayed 3 nights in Apr 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, shame about the view looking in the wrong direction Generally helpful staff, if poorly trained in some respects Near the new museums which is why I booked it
Stayed 5 nights in Mar 2024

10/10 Excellent

Michael

Stayed 3 nights in Apr 2024

6/10 Okay

Wendy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Chadraabal

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

ANITA, PACIFICA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s always my top choice of hotel in Hong Kong. Love this highest hotel in HK with great view. The staff is exceptionally attentive and warm. I always get personalized service there. The swimming pool is a must-visit item on my list. Club lounge service is the best in HK when compared with other hotels in the same tier which I have visited.
Stayed 3 nights in Mar 2024

10/10 Excellent

Atsuhiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

barbara

Stayed 3 nights in Feb 2024

10/10 Excellent

Hirofumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

HYOUNG GI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Yan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The high level and friendly staff
Stayed 1 night in Dec 2023

10/10 Excellent

Soy seon

Liked: Cleanliness, staff & service, property conditions & facilities
Service is impeccable. Location is excellent
Stayed 1 night in Dec 2023

10/10 Excellent

Zhenhao

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Irina

Liked: Cleanliness
Stayed 5 nights in Nov 2023