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Hotel H15 Francuski Old Town - Destigo Hotels

5.0 star property
5-star luxury hotel near Main Market Square

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel H15 Francuski Old Town - Destigo Hotels

Snack bar
Front of property
Exterior
View from room
Deluxe Room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pet-friendly

Explore the area

Map
Ul. Pijarska 13, Kraków, 31-015
  • Royal Road
    ‪3 min walk‬
  • Kraków Barbican
    ‪3 min walk‬
  • Juliusz Slowacki Theater
    ‪3 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪25 min drive‬

Room options

View all photos for Apartment

Apartment | Living room

Apartment

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Twin Room

Comfort Twin Room

Comfort Twin Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Twin Room

Premium Twin Room

Premium Twin Room

  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About the area

Kraków

City center stay.With a stay at this Kraków City Centre hotel, you'll be steps from Czartoryski Museum and City Arsenal. Florianska Street and Planty Park are also within half a mile (1 km).

What's nearby

  • Royal Road - 3 min walk
  • Main Market Square - 4 min walk
  • Cloth Hall - 5 min walk
  • St. Mary's Basilica - 5 min walk
  • Wawel Castle - 18 min walk

Getting around

  • Kurdwanów P+R Station - 9 min drive
  • Kraków Główny Station - 16 min walk
  • John Paul II - Balice Airport (KRK) - 26 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Karmello Chocolatier - ‬2 min walk
  • ‪Pijalnia Wódki i Piwa - ‬3 min walk
  • ‪Pasta Bar Resto & Wine - ‬3 min walk
  • ‪Przypiecek krakowski 24h - ‬1 min walk

About this property

Hotel H15 Francuski Old Town - Destigo Hotels

5-star luxury hotel near Main Market Square
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. There's an onsite business center.

A computer station is on site and WiFi is free in public spaces. The luxury Hotel H15 Francuski Old Town - Destigo Hotels also features tour/ticket assistance, concierge services, and laundry facilities. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Kraków hotel.

  • 1 building
  • 42 guestrooms or units
  • 4 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel H15 Francuski Old Town - Destigo Hotels offers 42 air-conditioned accommodations with minibars and safes. Each accommodation is individually decorated. Cable television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Kraków hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Polish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured uncovered valet parking on site (PLN 100 per day; includes in/out privileges)
  • 24-hour offsite parking within 492 ft (PLN 100 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: PLN 99 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Billiards/pool table

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • 2 stairs to reach property

Room amenities

Entertainment

  • 32-inch TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Individually decorated
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: PLN 100 per pet, per day
  • Only dogs and cats are allowed
  • Weight limit: 44 lbs per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PLN 150.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PLN 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 99 per person
  • Airport shuttle fee: PLN 130 per vehicle (one-way, maximum occupancy 3)
  • Uncovered valet parking fee: PLN 100 per day (in/out privileges)
  • Nearby parking fee: PLN 100 per day(492 ft away; open 24 hours)
  • Pet fee: PLN 100 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Francuski
Francuski Hotel
Francuski Krakow
Hotel Francuski
Hotel Francuski Krakow
Krakow Orbis Francuski Hotel
Orbis Francuski Hotel Krakow
Orbis Francuski Krakow Hotel Krakow
Orbis Francuski Krakow Hotel
Francuski Hotel Krakow
Francuski Hotel
Francuski Krakow
Francuski
Hotel Francuski Hotel Krakow
Krakow Francuski Hotel Hotel
Hotel Francuski Hotel
Francuski Hotel Krakow
Hotel Francuski

Hotel H15 Francuski Old Town - Destigo Hotels Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 241 out of 313 reviews" "
Rating 8 - Good. 58 out of 313 reviews" "
Rating 6 - Okay. 12 out of 313 reviews" "
Rating 4 - Poor. 2 out of 313 reviews" "
Rating 2 - Terrible. 0 out of 313 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stuart

Stayed 2 nights in Oct 2024

10/10 Excellent

James, Parrish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel situated among nice shops and restaurants. Very easy walking distance to the central Krakow market square. My King bed suite was quite spacious and affordable. Staff were extremely pleasant.
Stayed 5 nights in Oct 2024

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful renovated hotel. Chic. Great location close to train station n all the sites. Nice beautiful suite I was staying at.
Stayed 1 night in Sep 2024

10/10 Excellent

Cian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Cian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Elizabeth

Stayed 3 nights in Sep 2024

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is perfect 👍
Stayed 6 nights in Sep 2024

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply the Best
The location was perfect - walking distance to EVERYTHING! Staff was amazing. I didn't know that their level of service still existed. The food was very good and reasonably priced. It is the best hotel we have stayed in going back decades! And Krakow is awesome.
Stayed 3 nights in Sep 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, nice room, helpful staff. Near most main sites in the Old City.
Stayed 4 nights in Sep 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at this elegant hotel. The staff were incredibly helpful, the breakfasts were copious and delicious, and the location was perfect. Stay here if you can!
Stayed 4 nights in Sep 2024

10/10 Excellent

John

Stayed 1 night in Sep 2024

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel in Krakow.
One of best properties I have stayed Professional friendly from reception,room ,breakfast.i highly recommend this hotel.i would definitely stay here again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Koji

Stayed 1 night in Sep 2024

8/10 Good

Lucyna

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

James, Boston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located hotel in excellent condition. Staff was extremely helpful and pleasant. Bed was comfortable and the room reasonably spacious. Five minute walk to everything. Breakfast was very good. Was here for four nights. Definitely would stay here again in the future.
Stayed 4 nights in Sep 2024

10/10 Excellent

Demetra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel is amazing. They go out of their way to help you with anything you need. The breakfast was excellent and our room upgrade was a suite with 2 bathrooms. Nothing better than that for 2 women traveling together!
Stayed 4 nights in Sep 2024

10/10 Excellent

Austin

Stayed 3 nights in Sep 2024

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic two night stay, the hotel is perfectly situated just inside the old town, close enough to easily explore the whole area on foot but tucked away from the busier and noisier heart of the city. The staff were very welcoming and helpful, the glass of bubbly on checking in was a very nice touch, the hotel itself has a lovely grand feeling of yesteryear with a magnificent flight of stairs from the reception. Our room was spacious and very comfortable, the bathroom was modern and had everything we needed. The bed itself was very comfortable and in the bathroom the hot water was plentiful and shower powerful, all important for us. There was a mini bar and tea making in the room which are also essentials for our stays. In advance of our stay we arranged an airport transfer for our arrival which also went without a hitch. All in all a very enjoyable stay indeed, thanks.
Stayed 2 nights in Sep 2024

10/10 Excellent

Katie

Liked: Staff & service, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

kevin, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Rooms fantastic size. Staff very pleasant and courteous.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jakub

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very French nice stay
Excellent location, fantastic staff and friendly service. The wow factor was the breakfast food at the hotels restaurant.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Glen

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2024