Hotel Santi

4.0 star property
4-star boutique hotel near Main Market Square

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel Santi

Deluxe Suite
Exterior
Lobby sitting area
Lounge
Daily buffet breakfast (PLN 69 per person)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping

Explore the area

Map
Ul. Dominikanska 1, Kraków, Lesser Poland, 31-043
  • Royal Road
    1 min walk
  • St. Francis of Assisi Church and Monastery
    2 min walk
  • Main Market Square
    4 min walk
  • Kraków (KRK-John Paul II - Balice)
    25 min drive

Room options

Standard Triple Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 2 Twin Beds and 1 Large Twin Sofa Bed

Standard Quadruple Room

  • 36 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds

Standard Double or Twin Room

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Deluxe Suite

  • 36 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About the area

Kraków

Kraków Old Town stay.At this Kraków Old Town hotel, you'll be well placed to visit Royal Road and Main Market Square, both within a 5-minute walk. Holy Trinity Church and Planty Park are also within half a mile (1 km).

What's nearby

  • Royal Road - 1 min walk
  • Main Market Square - 4 min walk
  • St. Mary's Basilica - 5 min walk
  • Cloth Hall - 5 min walk
  • Wawel Castle - 9 min walk

Getting around

  • Turowicza Station - 7 min drive
  • Kurdwanów P+R Station - 7 min drive
  • John Paul II - Balice Airport (KRK) - 25 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Karmello Chocolatier - ‬1 min walk
  • ‪Pijana Wiśnia - ‬2 min walk
  • ‪Smak Ukraiński - ‬2 min walk
  • ‪Lajkonik - ‬1 min walk

About this property

Hotel Santi

4-star boutique hotel near Main Market Square
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Santi. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Kraków hotel is smoke free.

  • 1 building
  • 20 guestrooms or units
  • 3 levels
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Santi offers 20 accommodations with minibars and safes. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Languages

English, Polish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (PLN 100 per day)
  • Limited onsite parking
  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily: PLN 69 for adults and PLN 69 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bicycle rentals

Accessibility

  • Elevator

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bed sheets
  • Free cribs/infant beds
  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: PLN 50 per pet, per day
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PLN 150.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 69 for adults and PLN 69 for children
  • Airport shuttle fee: PLN 113 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: PLN 100 per day
  • Pet fee: PLN 50 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Santi
Hotel Santi Krakow
Santi Krakow
Hotel Santi Hotel
Hotel Santi Kraków
Hotel Santi Hotel Kraków

Hotel Santi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 507 out of 924 reviews" "
Rating 8 - Good. 350 out of 924 reviews" "
Rating 6 - Okay. 48 out of 924 reviews" "
Rating 4 - Poor. 12 out of 924 reviews" "
Rating 2 - Terrible. 7 out of 924 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Anna

Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Malgorzata

Stayed 1 night in May 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Santi
Hotel is in a great location, near to the main square. Rooms near the road can be noisy due to the trams.
Stayed 3 nights in May 2024

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel just off the main square. Staff is friendly and helpful. Continental breakfast is fresh and has good variety. Hot breakfasts are cooked to order. Tram line runs in the street outside the front door, which is convenient but noisy. Rooms at the back of the hotel only get a faint rumble. Parking in back courtyard is very convenient and well protected, but very limited. Take care that several surrounding streets are pedestrian-only zones, so navigating to the hotel can be tricky.
Stayed 2 nights in Apr 2024

8/10 Good

Eavan

Liked: Cleanliness, staff & service
Good location
Great location but be aware of street noise, room could do with an upgrade
Stayed 3 nights in Apr 2024

10/10 Excellent

Giles

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

David, Fenwick Island

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so kind and helpful!! We are going back to stay for sure!
Stayed 2 nights in Feb 2024

8/10 Good

Tayler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly the hotel is perfectly situated in the old town a few minutes walk from the main square. The actual hotel is situated in a traditional old building but inside it is beautifully decorated and comes with a bar and area for breakfast. The breakfast available was both buffet or cooked if required. The rooms are well equipped with TV, coffee making facilities, safe, hairdryer etc. One word of warning: If you like a quiet room avoid those at the front of the hotel as there’s a tram line 1m from the hotel front door. These trams are quite noisy and they run until almost midnight and restart early - 5am-ish. We actually requested a move to the rear of the hotel and the hotel staff couldn’t be more understanding and relocated us immediately with no issue. 4/5 from me.
Stayed 4 nights in Dec 2023

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in such a great location. We were on the top floor, so in the eaves. Room was incredibly spacious, and had a lovely lounging area. Trams are a bit loud but you get used to it and the hotel did provide ear plugs but I didn't need them. Breakfast was lovely too
Stayed 2 nights in Dec 2023

8/10 Good

Katrina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Closed to US embassy.
Stayed 4 nights in Nov 2023

10/10 Excellent

Giles

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely building, very helpful staff
Stayed 1 night in Nov 2023

8/10 Good

Kiyomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Rebecca V

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

John, Enfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a suite which was lovely size however there was no air con in room and it was very hot Family had a standard room on 3rd floor and they had air con Breakfast wasn’t worth the money as it was very limited and was not the best Ideal location in walking distance of main square
Stayed 4 nights in Jul 2023

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was surprisingly big; the beds were very comfortable. The staff went out of its way to assist us and were always very pleasant. It is convenient to all attractions in the old town, with many restaurant options available within walking distance.
Stayed 2 nights in Jul 2023

4/10 Poor

Philip

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was no air conditioning and the decor of the rooms was out of 1980s Poland. All beds were singles. The trams run directly by the hotel making sleep impossible until they stop.
Stayed 2 nights in Jun 2023

10/10 Excellent

Neil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location - HUGE rooms - great breakfast
Stayed 2 nights in May 2023

8/10 Good

Catrina

Travelled with partner
Liked: Cleanliness, staff & service
Excellent location in city centre with clean, spacious room
Stayed 5 nights in Apr 2023

6/10 Okay

Latisha

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

David Allen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was outstanding.Location was great! Breakfast was delicious. Would definitely recommend and would love to stay there again.
Stayed 4 nights in Dec 2022

10/10 Excellent

Ursula

Stayed 1 night in Oct 2022

6/10 Okay

Jordanka

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
While the place was clean and fairly nice, it had very limited parking which caused us an unpleasant welcome as we had to find public/street or paid parking which was either quite expensive or impossible as the parking meters required local currency which did not have as we checked-in the evening. The rooms facing the main street, which we had, are also quite noisy since they are directly exposed to the tram traffic below. Soundproof windows would help.
Stayed 2 nights in Sep 2022