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New Port Hotel

4.0 star property
Riverfront hotel connected to the convention center in Kraków City Centre with a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for New Port Hotel

Exterior
Exterior
Standard Room
Superior Room | View from room
Reception

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Breakfast available
  • Air conditioning

Explore the area

Map
4 Bulwar Wolynski, Kraków, 30-002
  • ICE Krakow Congress Centre
    7 min walk
  • Manggha Museum of Japanese Art and Technology
    7 min walk
  • Dragon's Den
    12 min walk
  • Kraków (KRK-John Paul II - Balice)
    21 min drive

Room options

View all photos for Premium Room

Premium Room | Living area

Premium Room

  • 25 sq m
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

View all photos for Superior Room

Superior Room | View from room

Superior Room

  • 25 sq m
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

View all photos for Standard Room

Standard Room | View from room

Standard Room

  • 24 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

AC Hotel by Marriott Krakow

Pool
Spa
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (382)
The price is CA $199
per night
CA $215 total
includes taxes & fees
13 Dec - 14 Dec
AC Hotel by Marriott Krakow

About the area

Kraków

Kraków City Centre stay.Within a 10-minute walk of this Kraków City Centre hotel, you'll find ICE Krakow Congress Centre and Manggha Museum of Japanese Art and Technology. St. Michael's Church and Dragon's Den are also within half a mile (1 km).

What's nearby

  • ICE Krakow Congress Centre - 7 min walk - 0.6 km
  • Wawel Castle - 15 min walk - 1.3 km
  • Royal Road - 16 min walk - 1.3 km
  • Main Market Square - 4 min drive - 2.0 km
  • Oskar Schindler Factory - 5 min drive - 3.9 km

Getting around

  • Kurdwanów P+R Station - 5 min drive
  • Kraków Plaszów Station - 12 min drive
  • John Paul II - Balice Airport (KRK) - 21 min drive

Restaurants

  • ‪Hala Forum - ‬2 min walk
  • ‪T.E.A. TIME Brewpub - ‬8 min walk
  • ‪M22 Beef&Chips - ‬6 min walk
  • ‪Ćiepło - ‬10 min walk
  • ‪Manggha Cafe - ‬7 min walk

About this property

New Port Hotel

4-star hotel near Main Market Square, connected to a shopping center
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly New Port Hotel. For a fee, parking is available.

This 4-star Kraków hotel is smoke free.

  • 31 guestrooms or units
  • Built in 2021
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
New Port Hotel offers 31 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Accommodations offer separate sitting areas. 43-inch flat-screen televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Polish

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (PLN 70 per day)
  • Onsite parking includes off-street options
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 8:00 AM–1:00 PM: PLN 40 for adults and PLN 40 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • 2 stairs to reach property

Room amenities

Entertainment

  • 43-inch flat-screen TV
  • Digital channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Heating (climate-controlled)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 100 per day.
  • Cribs (infant beds) are available for PLN 60.0 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PLN 500 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately PLN 40 for adults and PLN 40 for children
  • Airport shuttle fee: PLN 110 per vehicle (one-way, maximum occupancy 4)
  • Uncovered self parking fee: PLN 70 per day
  • Crib (infant bed) fee: PLN 60.0 per stay
  • Rollaway bed fee: PLN 100 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

Property is also known as

New Port Hotel Hotel
New Port Hotel Kraków
New Port Hotel Hotel Kraków

New Port Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 45 out of 61 reviews" "
Rating 8 - Good. 12 out of 61 reviews" "
Rating 6 - Okay. 4 out of 61 reviews" "
Rating 4 - Poor. 0 out of 61 reviews" "
Rating 2 - Terrible. 0 out of 61 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patryk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must visit!
One of the most remarkable hotels I have ever stayed in
Stayed 1 night in Nov 2023

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Isabel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Anderson, Baton rouge

Liked: Cleanliness, staff & service, property conditions & facilities
unique place - top notch - i would stay there again
Stayed 1 night in Sep 2023

8/10 Good

Adam

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great idea but staff is not so great
Amazing location. We were looking forward to wake up peacefully with the river views, and no rush since the breakfast was served until 1pm. Sadly that didn't happen. After first night we got woken up by consistent knocking at 9:45. I woke up walked down only to be asked if I need houskeeping. Like seriously empty rooms are being cleaned at 12:00 why do you wake your guests upat 9:45? Next day even worse at 8:30 we got woken up by a lady handing me over 6 bottles of water. I don't know if the lady did it to get tips, but all she got is not returning customers. I mean if I need something I would call and ask for it. I rather sleep thou. When we were checking out I was about to raise this with a lady at reception but she didn't even ask how was our stay and started looking after other clients who drank the whole minibar. Other clients got 15 percent of on direct booking, we were not even asked if all was okay. Our advice would be, use that do not disturb sign if you want to have a peaceful stay and you will love it.
Stayed 2 nights in Jul 2023

8/10 Good

Paulina

Stayed 2 nights in Jul 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just perfect! Modern and easy with great, straightforward facilities made simple in a unique and beautiful location with really professional, friendly helpful and down to earth staff Stay here!
Stayed 4 nights in Jun 2023

10/10 Excellent

Oscar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant location, room and staff
Stayed 4 nights in May 2023

6/10 Okay

Mark Lewis

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
It was nice being on the river but no access for taxis. Staff not very knowledgeable. A little too far from the centre. The website describes a bar and breakfast buffet but this is not on site, it is up several flights of not well maintained concrete steps, in a separate hotel.
Stayed 5 nights in Apr 2023

10/10 Excellent

Annie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view from our room!
We really enjoyed our stay at New Port Hotel. The staff was really friendly and gave us a late check out to prep for a wedding in the afternoon. The view is amazing. The front desk has coffee and food for the ducks which was a nice touch. The ceiling height upstairs may be an issue for anyone tall but it was fine for us. We were only upstairs to sleep. We would stay here again when back in Krakow.
Stayed 2 nights in Apr 2023

6/10 Okay

Caroline

Liked: Staff & service
Disliked: Room comfort
Individual but not particularly comfortable
The positives - quirky, friendly reception, plentiful teabags and milk, river location (with ducks and swans on attendance) - 20-25 mins walk max from anywhere you may want to go - market, old Jewish quarter etc also, Hala Forum where you have breakfast is the best deal in Krakow - we wouldn’t have found it if we had been more central and it provided a variety of cuisines which were the freshest and best value we had anywhere. So downsides - the rooms. Tiny with small ensuite and little sofa downstairs then flimsy stairs to a mezzanine which was just big enough to accommodate standard double and one tiny bedside shelf, the worst thing being not big enough to stand upright and I’m only 5’5” - and sooo hot, even with fan. Room cleaning was random - sometimes towels, sometimes not but it didn’t look as if anything else was done outside if wiping glass in shower.
Stayed 4 nights in Apr 2023

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New Port Hotel was an amazing stay. So unique with beautiful views across the river, and a lovely atmosphere in the room. The staff were very friendly and responsive to messages. It is a bit of a walk to the sites of Krakow, but very manageable and worth it.

10/10 Excellent

Miss Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Siti Aminah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My girls love the swans and ducks that will come by the room in the morning. The hotel provided free food for us to feed them.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Great stay. Very nice hotel on the river that sways a small amount with the current and wind, which is interesting and different. Staff very helpful and friendly when asking about tours and surronding areas.
Stayed 6 nights in Dec 2022

10/10 Excellent

Petr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vše bylo skvělé
Stayed 1 night in Oct 2022

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022

10/10 Excellent

Sandra

Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fab location. Staff made everything easy. Thoroughly recommend
Stayed 3 nights in Jun 2022

10/10 Excellent

Meda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

John

Stayed 3 nights in May 2022

10/10 Excellent

Hollie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
The hotel was lovely. Very clean and very modern. The staff were really friendly and the views were great.
Stayed 4 nights in Feb 2022

8/10 Good

Serhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be best friends with the birds
You can be very good friends with ducks and swans in New Port Hotel. 2 level rooms on the river are very nice. View is amazing especially in winter. There are no enough words to explain how nice our visit there.
Stayed 5 nights in Dec 2021