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DoubleTree by Hilton Krakow Hotel & Convention Center

4.0 star property
4-star hotel near Tauron Arena Kraków, connected to the convention center

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Photo gallery for DoubleTree by Hilton Krakow Hotel & Convention Center

Exterior
Junior Suite, 1 King Bed, Non Smoking, Club Lounge Access
Lobby
Meeting facility
Sports facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Gym
  • Room service
  • Pool

Explore the area

Map
ul. Dabska 5, Kraków, 31-572
  • Kraków Plaza
    ‪3 min walk‬
  • Tauron Arena Kraków
    ‪9 min walk‬
  • Polish Aviation Museum
    ‪14 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪31 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Non Smoking, Business Lounge Access

In-room safe, laptop workspace, iron/ironing board, cribs/infant beds

Executive Room, 1 King Bed, Non Smoking, Business Lounge Access

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking (Guest)

In-room safe, laptop workspace, iron/ironing board, cribs/infant beds

Room, 2 Single Beds, Non Smoking (Guest)

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 King Bed

In-room safe, laptop workspace, iron/ironing board, cribs/infant beds

Family Room, 1 King Bed

  • 56 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, laptop workspace, iron/ironing board, cribs/infant beds

Room, 1 King Bed with Sofa bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King, Suite, 1 Bedroom, Non Smoking

King, Suite, 1 Bedroom, Non Smoking | Living area

King, Suite, 1 Bedroom, Non Smoking

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking (Lounge Access)

Presidential Suite, 1 King Bed, Non Smoking (Lounge Access) | Living area

Presidential Suite, 1 King Bed, Non Smoking (Lounge Access)

  • 128 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Business Lounge Access

Junior Suite, 1 King Bed, Non Smoking, Club Lounge Access

Junior Suite, 1 King Bed, Non Smoking, Business Lounge Access

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Non Smoking, Business Lounge Access

In-room safe, laptop workspace, iron/ironing board, cribs/infant beds

Executive Room, Non Smoking, Business Lounge Access

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, laptop workspace, iron/ironing board, cribs/infant beds

Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

AC Hotel by Marriott Krakow

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (414)
The price is CA $131
per night
CA $141 total
includes taxes & fees
9 Mar - 10 Mar
AC Hotel by Marriott Krakow

About the area

Kraków

Grzegorzki stay.A stay at this Grzegorzki hotel places you within half a mile (1 km) of Tauron Arena Kraków and 3 miles (5 km) of Kraków Barbican. Oskar Schindler Factory and Old Synagogue are also within 3 miles (5 km).

What's nearby

  • Tauron Arena Kraków - 9 min walk
  • Oskar Schindler Factory - 6 min drive
  • Main Market Square - 10 min drive
  • Cloth Hall - 10 min drive
  • Wawel Castle - 10 min drive

Getting around

  • Turowicza Station - 10 min drive
  • Kurdwanów P+R Station - 10 min drive
  • John Paul II - Balice Airport (KRK) - 31 min drive

Restaurants

  • ‪Angelo’s Caffe - ‬16 min walk
  • ‪Bar Mleczny "Miła - ‬15 min walk
  • ‪5th Avenue - ‬4 min walk
  • ‪Lam Hong. Bar orientalny - ‬17 min walk
  • ‪Pino Italia - ‬16 min walk

About this property

DoubleTree by Hilton Krakow Hotel & Convention Center

4-star hotel near Tauron Arena Kraków, connected to the convention center
As a guest of DoubleTree by Hilton Krakow Hotel & Convention Center, you'll find an indoor pool, a hot tub, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 16 meeting rooms. Event space at this hotel measures 20452 square feet (1900 square meters) and includes a conference center. Spa services, a library, and tour/ticket assistance are also featured at DoubleTree by Hilton Krakow Hotel & Convention Center. For a fee, parking is available.

This 4-star Kraków hotel is smoke free.

  • 232 guestrooms or units
  • 5 levels
  • 20452 sq ft of conference space
  • 1900 sq m of conference space
  • Built in 2015
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Krakow Hotel & Convention Center offers 232 accommodations with safes and complimentary bottled water. LCD televisions are featured in guestrooms.

This Kraków hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments.

Languages

English, Polish, Russian

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (PLN 60 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: PLN 70 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Lifeguards on site
  • Sauna
  • Spa services
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: PLN 100 per accommodation (varies based on length of stay)
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 80.0 per day.
  • Cribs (infant beds) are available for PLN 80.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 70 per person
  • Uncovered self parking fee: PLN 60 per day
  • Pet fee: PLN 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: PLN 80.0 per stay
  • Rollaway bed fee: PLN 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

DoubleTree Hilton Krakow Hotel
DoubleTree Hilton Krakow
DoubleTree by Hilton Krakow Hotel Convention Center
DoubleTree by Hilton Krakow Hotel & Convention Center Hotel
DoubleTree by Hilton Krakow Hotel & Convention Center Kraków

DoubleTree by Hilton Krakow Hotel & Convention Center Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 322 out of 451 reviews
Rating 8 - Good. 96 out of 451 reviews
Rating 6 - Okay. 24 out of 451 reviews
Rating 4 - Poor. 5 out of 451 reviews
Rating 2 - Terrible. 4 out of 451 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Barry

Stayed 1 night in Nov 2024

8/10 Good

Alistair

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

lupe, walnut

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Service was very friendly
Stayed 2 nights in Aug 2024

10/10 Excellent

Leigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From start to finish our visit was great. Check-in was easy, staff were friendly and accommodating. The only recommendation we have would be for the restaurant. They close at 10 which is great, but they didn’t inform us when we sat down at 9 that you had to order dessert before 10 also. Not huge deal, but something to maybe mention when dining. All in all, we had a great stay!
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy

Location
Stayed 3 nights in Jul 2024

10/10 Excellent

Batel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sauna, steamroom and pool were great. Hotel was clean and in a safe area. Staff was friendly.
Stayed 8 nights in Jun 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Jaromir

Travelled with family
Liked: Property conditions & facilities, room comfort
accaptable
the facility could improve the room cleaning service, the breakfast was acceptable although the offer of cold meats was not wide
Stayed 4 nights in Apr 2024

10/10 Excellent

Chris

Stayed 5 nights in Apr 2024

10/10 Excellent

Kerry

Stayed 1 night in Apr 2024

8/10 Good

Rod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If it wasn't for the barking dog next door to me my stay would have been perfect.
Stayed 5 nights in Feb 2024

2/10 Terrible

Robert

Travelled with family
Disliked: Staff & service, room comfort
Terrible Management. Did not provided access to all amenities.
Stayed 1 night in Jan 2024

10/10 Excellent

inna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Jeff

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Michael

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful hotel, rooms were nice, staff is friendly, food was great at restaurant- my only complaint is lack of parking. We had to park at the hotel next door and pay to park there. The pool and sauna area was very nice.
Stayed 6 nights in Aug 2023

10/10 Excellent

Dorota

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a bit of an inconvenience but everything else about this property was EXCELLENT. pool, gym, restaurant, rooms, staff EXCELLENT
Stayed 11 nights in Aug 2023

10/10 Excellent

BENNY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Mi young

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Elizabeth

Stayed 1 night in Jul 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Feb 2023

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend. I will be back
Nice hotel, Giid location. Lot of parking slots. Room was very nice and clean.
Stayed 1 night in Jan 2023

10/10 Excellent

Tracey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for events at Tauron Arena, but a bit out of the town centre
Stayed 3 nights in Oct 2022

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022