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Hotel Stary

5.0 star property
Family-friendly 5-star hotel near Main Market Square

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Photo gallery for Hotel Stary

Terrace/patio
Bar (on property)
Junior Suite | Bathroom
2 indoor pools
Couples treatment rooms, steam room, deep-tissue massages

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Gym
  • Parking available
  • Room service

Explore the area

Map
Szczepanska 5, Kraków, Lesser Poland, 31-011
  • Main Market Square
    ‪1 min walk‬
  • Town Hall Tower
    ‪2 min walk‬
  • Cloth Hall
    ‪3 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪25 min drive‬

Room options

View all photos for Single Room

LED TV

Single Room

  • 30 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite

Junior Suite | Living area

Junior Suite

  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room

Double Room

Double Room

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment

Apartment | Living area

Apartment

  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite | Living area

Luxury Suite

  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property

Wyndham Grand Krakow Old Town

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.8 out of 5, Exceptional, (972)
Wyndham Grand Krakow Old Town

About the area

Kraków

Central Kraków getaway .With a stay at this Kraków City Centre hotel, you'll be steps from Town Hall Tower and Cloth Hall. Main Market Square and St. Mary's Basilica are also within half a mile (1 km).

What's nearby

  • Main Market Square - 1 min walk
  • Cloth Hall - 3 min walk
  • St. Mary's Basilica - 3 min walk
  • Kraków Barbican - 9 min walk
  • Wawel Castle - 15 min walk

Getting around

  • Turowicza Station - 10 min drive
  • Kurdwanów P+R Station - 10 min drive
  • John Paul II - Balice Airport (KRK) - 25 min drive

Restaurants

  • ‪Hawełka - ‬1 min walk
  • ‪Café Restaurant Europejska - ‬1 min walk
  • ‪Morskie Oko. Restauracja - ‬2 min walk
  • ‪Restauracja Pod Gruszką - ‬1 min walk
  • ‪Free Pub - ‬1 min walk

About this property

Hotel Stary

Family-friendly 5-star hotel near Main Market Square
As a guest of Hotel Stary, you'll find a full-service spa, 2 indoor swimming pools, a sauna, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center, 2 meeting rooms, and limo/town car service are available. Event space at this hotel measures 1938 square feet (180 square meters) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Stary. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Kraków hotel is smoke free.

  • 78 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 1938 sq ft of conference space
  • 180 sq m of conference space
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers for purchase
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Hotel Stary offers 78 accommodations with minibars and safes. Each accommodation is individually decorated. LED televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages and massages. The spa is equipped with a steam room. The spa is open daily.

Languages

English, French, Polish, Russian, Spanish

Property amenities

Family friendly

  • 2 indoor pools
  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured valet parking on site (PLN 150 per day; includes in/out privileges)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: PLN 140 for adults and PLN 100 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 2 indoor pools
  • Fitness center
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • LED TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Towels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Guidebooks/recommendations
  • Individually decorated
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: PLN 200 per pet, per stay
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PLN 200 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 140 for adults and PLN 100 for children
  • Airport shuttle fee: PLN 120 per person (one-way)
  • Secured valet parking fee: PLN 150 per day (in/out privileges)
  • Pet fee: PLN 200 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Stary
Hotel Stary Krakow
Stary Hotel
Stary Krakow
Stary Hotel Krakow
Stary Hotel Krakow
Hotel Stary Hotel
Hotel Stary Kraków
Hotel Stary Hotel Kraków

Hotel Stary Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 512 out of 699 reviews
Rating 8 - Good. 136 out of 699 reviews
Rating 6 - Okay. 30 out of 699 reviews
Rating 4 - Poor. 17 out of 699 reviews
Rating 2 - Terrible. 4 out of 699 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect combination of high end luxury but unpretentious. One of the nicest hotels I’ve stayed in. The staff were fantastic and the hotel itself is beautifully designed.
Stayed 1 night in Nov 2024

10/10 Excellent

Fayona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with lovely rooms and spa!
Stayed 6 nights in Oct 2024

10/10 Excellent

Michael

Stayed 2 nights in Sep 2024

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, property conditions & facilities
the only issue at all that we had was very weak wifi
Stayed 5 nights in Sep 2024

10/10 Excellent

Ben

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place in a central location. It's a one minute stroll to the main square with lots of food and drink options. Rooms were very stylish and a little different to the norm. Friendly and helpful staff. Very nice looking restaurant, but possibly a bit overpriced for the area. Some of the fancy lighting in the room didnt work properly. All in all, a great few nights away.
Stayed 3 nights in Sep 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is superb. The style combines modern and traditional which goes well with the surrounding Krakow old town. The spa facilities were fantastic with pool, sauna, and steam room I didn’t want to leave the hotel!
Stayed 1 night in Sep 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
The location was excellent, and the staff extremely friendly and efficient. I ate in the restaurant and the food was exceptional. I really enjoyed this hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay.
Excellent location of hotel, very friendly and polite staff, very clean with superb facilities.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ms. Suzanne Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Sep 2024

10/10 Excellent

Nina Margaretha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Ralph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

Gregory

Stayed 4 nights in Aug 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a wonderful blending of old and modern. It is conveniently located in the heart of the old town, and the staff were extremely friendly and helpful.
Stayed 1 night in Aug 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A stellar staff! Never have I received the caliber of friendly and welcoming service as I did upon my arrival with Małgorzata and departure with Klaudia at Hotel Stary. Malgorzata allowed my early arrival and Klaudia my late departure. Their colleagues at the spa were so supportive and friendly. I felt like a queen for my entire stay. Not bad for a woman from South Bend, IN in the USA. Thank you!!
Stayed 1 night in Aug 2024

10/10 Excellent

Tomasz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is truly one of a kind hotels with a beautiful interior design mixing modern and old charm. The team is very professional and attentive. My favorite hotel to stay in Cracow.
Stayed 1 night in Jul 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Leigh

Stayed 2 nights in Jul 2024

6/10 Okay

Xiaoying

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
In general the hotel did not meet my expectations as a 5 star hotel, especially the staff was not very welcoming.
Stayed 3 nights in Jun 2024

10/10 Excellent

David

Business traveller
Liked: Property conditions & facilities
Beautiful property. Great location, lovely rooms, able and obliging front desk. My one complaint is the rooftop bar: the service is sullen and incompetent (orders botched, indifferent wait staff). Going up there is like migrating from a fine hotel to a third-rate one.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A delightful stay
This is a really lovely hotel. It’s thoughtfully designed, very well located, and the staff are excellent.
Stayed 3 nights in Jun 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioning was inadequate could not cool room in heater room
Stayed 3 nights in Jun 2024

8/10 Good

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good points: . Friendly welcome . Very clean . Great location . Pool . Roof top view . Aesthetically pleasing Bad points . Room too dark . No tea / coffee making facilities in standard room (despite being a 5 star hotel) . Loud music until 2am on Saturday night. Private function in bar. Music so loud impossible to sleep. Ruined last night
Stayed 3 nights in Jun 2024