6/10 Okay
Rob
Travelled with partner
12 Sep 2024
Liked: Cleanliness
It was a unique setting but could definitely use some help. One major thing is that it was 85 degrees when we checked into our room. We immediately turned the AC down to a low setting. It did not get cooler within two hours so I went to the office to see what could be done. They sent a repair guy and he looked at it for 5 seconds and said we would just have to wait another hour or more for it to cool down. It never did. We had to open the windows and thankfully it was cool at night, enough to sleep. This is not acceptable. You need to have someone that cares about the customer and if something isn't working, then fix it or move them to another room.
Rob
Stayed 3 nights in Sep 2024