Crowne Plaza Kuala Lumpur City Centre, an IHG Hotel

4.5 star property
4.5-star luxury hotel near Petronas Twin Towers

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March 2025

Photo gallery for Crowne Plaza Kuala Lumpur City Centre, an IHG Hotel

Rooftop terrace
Premium bedding, minibar, in-room safe, individually decorated
2 restaurants, breakfast, lunch served; local and international cuisine
Lobby lounge
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Hot tub
  • Room service
  • Breakfast available

Explore the area

Map
No 22, Menara 8, Jalan Yap Kwan Seng, Kuala Lumpur, 50450
  • Petronas Twin Towers
    ‪5 min walk‬
  • Suria KLCC Shopping Centre
    ‪7 min walk‬
  • KLCC Park
    ‪8 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪52 min drive‬

Room options

Standard Room, 2 Single Beds

  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 1 King Bed, Club Lounge Access

  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (High Floor)

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds, Club Lounge Access

  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Single Beds (High Floor)

  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 King Bed

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Presidential Suite

  • 146 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 King Bed (High Floor)

  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 36 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Suite, 1 Bedroom

  • 70 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

Junior Suite, 1 King Bed

  • 52 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Club Lounge Access

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Kuala Lumpur

Golden Triangle stay.Within a 10-minute walk of this Golden Triangle hotel, you'll find Petronas Twin Towers and Suria KLCC Shopping Centre. Also, KLCC Park is within half a mile (1 km) and Pavilion Kuala Lumpur is within 2 miles (3 km).

What's nearby

  • Petronas Twin Towers - 5 min walk
  • Suria KLCC Shopping Centre - 7 min walk
  • KLCC Park - 8 min walk
  • Pavilion Kuala Lumpur - 19 min walk
  • Kuala Lumpur Tower - 3 min drive

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • KLCC Station - 6 min walk
  • Kuala Lumpur International Airport (KUL) - 52 min drive

Restaurants

  • ‪NZ Garden Cafe - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Star Cafe At Star Residence - ‬2 min walk
  • ‪Canopy Rooftop Bar & Lounge - ‬1 min walk
  • ‪Willow - ‬2 min walk

About this property

Crowne Plaza Kuala Lumpur City Centre, an IHG Hotel

4.5-star luxury hotel near Petronas Twin Towers
Crowne Plaza Kuala Lumpur City Centre, an IHG Hotel offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center, 7 meeting rooms, and coworking spaces. Event space at this hotel measures 5737 square feet (533 square meters) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Crowne Plaza Kuala Lumpur City Centre, an IHG Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Kuala Lumpur hotel is smoke free.

  • 1 building
  • 320 guestrooms or units
  • 33 levels
  • 2 dining venues
  • Meeting rooms
  • 5737 sq ft of conference space
  • 533 sq m of conference space
  • Built in 2023
  • Deli
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Crowne Plaza Kuala Lumpur City Centre, an IHG Hotel offers 320 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Beds feature premium bedding. 55-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Family friendly

  • Dining table
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (MYR 10 per day)
  • Secured covered valet parking on site (MYR 35 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 88 for adults and MYR 44 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Bathroom emergency pull cord
  • Braille signage
  • Elevator
  • Elevator door width (inches): 39
  • Front entrance ramp
  • Hand-held showerhead
  • High pile carpet in room
  • Magnifying mirror
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-inch LED TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crowne Plaza Kuala Lumpur City Centre, an IHG Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 120.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MYR 88 for adults and MYR 44 for children
  • Airport shuttle fee: MYR 280 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: MYR 10 per day
  • Covered valet parking fee: MYR 35 per day (in/out privileges)
  • Rollaway bed fee: MYR 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Crowne Plaza City Centre
Crowne Plaza Kuala Lumpur City Centre an IHG Hotel
Crowne Plaza Kuala Lumpur City Centre, an IHG Hotel Hotel
Crowne Plaza Kuala Lumpur City Centre, an IHG Hotel Kuala Lumpur

Crowne Plaza Kuala Lumpur City Centre, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 58 out of 72 reviews" "
Rating 8 - Good. 10 out of 72 reviews" "
Rating 6 - Okay. 1 out of 72 reviews" "
Rating 4 - Poor. 0 out of 72 reviews" "
Rating 2 - Terrible. 3 out of 72 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

sandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Staff were extra friendly, helpful and courteous. Very delightful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Godfrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a very clóset to the Petronas AND a round was a safe
Stayed 3 nights in Aug 2024

10/10 Excellent

Patience

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. It was one of the reason why I stayed the whole time I was in KL. Just great people very helpful.
Stayed 3 nights in Jul 2024

10/10 Excellent

Patience

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Good stay for business trip
Brand new one so the hotel condition was good. Location was also convenient and early check-in was available too. Just to mention coffee shop (or bar) is overpriced for what they serve.
Stayed 2 nights in Jun 2024

10/10 Excellent

Teresa

Stayed 6 nights in Jun 2024

10/10 Excellent

Hui Chee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Rakesh

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice.Helpful staff.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel at a great location. The staff was very friendly. Would recommend to anybody.
Stayed 3 nights in May 2024

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, property conditions & facilities
lovely, fresh and clean
Stayed 2 nights in May 2024

8/10 Good

Tokiko

Stayed 1 night in May 2024

10/10 Excellent

Robert, MIDLAND

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent !
Stayed 5 nights in Apr 2024

10/10 Excellent

Maria

Stayed 1 night in Apr 2024

8/10 Good

Xiaozhou

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty much what you d expect from a hotel of this price range.
Stayed 5 nights in Feb 2024

10/10 Excellent

Kartick

Stayed 3 nights in Mar 2024

2/10 Terrible

Sheila

Stayed 2 nights in Feb 2024

10/10 Excellent

aimee

Stayed 2 nights in Feb 2024

10/10 Excellent

Kumaran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful hotel
A wonderful stay at a new hotel. The rooms were super clean, airy and had a great view. The breakfasts were tasty and varied. Nothing was too much trouble to cook fresh items for you. The pool is also worth visiting for a dip and a relax. The staff certainly made the experience. They were all friendly and helpful. The concierge organised our tickets for the towers and I was offered a few hours late check out for no extra fee. The hotel is only a 5/10min walk from Petronas towers. The restaurant 1919 opposite is very good too.
Stayed 3 nights in Jan 2024

8/10 Good

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. 10 minute walk to nearest attraction the Petronas towers and the Mrt. The pool area on the 32nd floor was impressive. Unfortunately the restaurants on the 33rd floor was not ready for opening yet.
Stayed 5 nights in Jan 2024

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024

10/10 Excellent

Ed

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Terrance

Stayed 5 nights in Dec 2023

10/10 Excellent

Samira Narmeen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and excellent services. Enjoyed the delicious Breakfast, and reasonable size room and amenities… will come back again
Stayed 2 nights in Dec 2023