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THE FACE Style Hotel

4.0 star property
4-star hotel near Petronas Twin Towers

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Photo gallery for THE FACE Style Hotel

Outdoor pool
Reception
Reception
Three Bedroom Deluxe
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Pool
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
1020 Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Petronas Twin Towers
    ‪15 min walk‬
  • Suria KLCC Shopping Centre
    ‪17 min walk‬
  • Kuala Lumpur Convention Centre
    ‪17 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪47 min drive‬

Room options

View all photos for Grand Premier King

Premium bedding, down comforters, in-room safe, desk

Grand Premier King

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Deluxe

Premium bedding, down comforters, in-room safe, desk

Executive Deluxe

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King

Premier King

Premier King

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Deluxe City View

Executive Deluxe City View

Executive Deluxe City View

  • 52 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Deluxe

Three Bedroom Deluxe

Three Bedroom Deluxe

  • 151 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe King

Premium bedding, down comforters, in-room safe, desk

Deluxe King

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Superior

Two Bedroom Superior

Two Bedroom Superior

  • 107 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Premier King

Junior Premier King

Junior Premier King

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Superior

One Bedroom Superior

One Bedroom Superior

  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

Premium bedding, down comforters, in-room safe, desk

Superior King

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Deluxe

Two Bedroom Deluxe

Two Bedroom Deluxe

  • 111 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Twin

Deluxe Twin

Deluxe Twin

  • 52 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

THE FACE Suites Hotel

  • Pool
  • Kitchen
  • Washer
  • Dryer
4.4 out of 5, Excellent, (1659)
The price is CA $143
per night
CA $158 total
includes taxes & fees
8 Mar - 9 Mar
THE FACE Suites Hotel

About the area

Kuala Lumpur

City center retreat .Your stay at this Golden Triangle hotel places you within 2 miles (3 km) of Petronas Twin Towers and Suria KLCC Shopping Centre. KLCC Park and Pavilion Kuala Lumpur are also within 2 miles (3 km).

What's nearby

  • Petronas Twin Towers - 15 min walk
  • Suria KLCC Shopping Centre - 17 min walk
  • KLCC Park - 17 min walk
  • Pavilion Kuala Lumpur - 2 min drive
  • Berjaya Times Square - 4 min drive

Getting around

  • Bukit Nanas Station - 4 min walk
  • Kuala Lumpur Sultan Ismail Station - 17 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 30 min drive

Restaurants

  • ‪Warong Che Senah - ‬6 min walk
  • ‪Wariseni - ‬4 min walk
  • ‪Cafe: In House - ‬2 min walk
  • ‪R Club Lounge - ‬3 min walk
  • ‪Roti Canai Pak Hassan - ‬5 min walk

About this property

THE FACE Style Hotel

4-star hotel near Petronas Twin Towers
There's a restaurant on site. THE FACE Style Hotel offers its guests a children's pool, an outdoor pool, and a fitness center. The business-friendly THE FACE Style Hotel also features multilingual staff, concierge services, and laundry facilities. Free self parking is available.

This 4-star Kuala Lumpur hotel is smoke free.

  • 385 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
THE FACE Style Hotel offers 385 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Indonesian, Malay

Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Free secured, covered self parking on site
  • Secured uncovered valet parking on site (MYR 50 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: MYR 55 for adults and MYR 30 for children
  • 1 restaurant

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool

Accessibility

  • Elevator

Room amenities

Entertainment

  • 55-inch Smart TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 110.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 55 for adults and MYR 30 for children
  • Uncovered valet parking fee: MYR 50 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: MYR 110.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash.

Property Registration Number 1351705-U

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Face Style
THE FACE Style
THE FACE Style Hotel Hotel
THE FACE Style Hotel Kuala Lumpur
THE FACE Style Hotel Hotel Kuala Lumpur

THE FACE Style Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 41 out of 74 reviews
Rating 8 - Good. 21 out of 74 reviews
Rating 6 - Okay. 8 out of 74 reviews
Rating 4 - Poor. 2 out of 74 reviews
Rating 2 - Terrible. 2 out of 74 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Webster, Pos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 3 nights in Nov 2024

2/10 Terrible

Kenna

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
I do not know what the allure is of this hotel. Yes they have an infinity pool on the rooftop but it's overrun and crowded with too many people. Most staff are pleasant but the concierge service.... DON'T EVEN BOTHER. I ordered a Hiace to take my team to a celebratory dinner. The concierge called to confirm the vehicle and price. I come downstairs ready to go and there's nothing reserved.... imagine the horror. This hotel is rather quirky...Definitely not worth the hype and no need to stay here ever again. Breakfast is lackluster but.....the cheesecake at dinner was delicious and my team did enjoy some of their dinner options.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we were stranger and did not know what to expect... but the hotel accommodation and concierge staff made us feel safe and at home. imagine travelling for a vacation for 12 of your family...on a DIY arrangement. stressfull right! but with the staff of The Face Style Suites made it stress free...they were able to address my question and the service is beyond what we imagine. VIP at a low cost price.
Stayed 2 nights in Sep 2024

8/10 Good

JINZHONG, Saint Rose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and walkable to nearby attractions in KLCC. Room is so comfortable at size and especially rooftop pool for great view. I like this hotel at all.
Stayed 3 nights in Sep 2024

10/10 Excellent

Wagih G.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing pool
The room was spacious and well organized. The concierge was very helpful. The breakfast was very good also and above all the pool was amazing with a splendid view during the day and at night
Stayed 3 nights in Jul 2024

6/10 Okay

Anita

Stayed 1 night in Jul 2024

10/10 Excellent

Kamarudin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Alexandre

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

4/10 Poor

Hashim

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was good with stunning view of KLCC and other buidings especially at night with the lighting. However the staff mainly illa, front desk staff and Rusli, F&B Manager were rude. Ilia was dismissive and unhelpful. Despite my efforts to remain polite, her condescending tone and lack of assistance made me feel unwelcome. This kind of interaction is not what I expected from a hotel of your caliber. She was charging for bringing in my 6 year old child to breakfast. She was telling me that the hotel considers that my 6 year old child is an adult. What am I supposed to do? Leave her in the room alone. She was very disrespectful. I also had an encounter with Mr. Rusli, the Food & Beverage Manager. When I asked him a simple question about the chargers of the hotel, he was incapable of answering it to me. His dismissive attitude made me feel uncomfortable and undervalued as a guest. Calling me “Oi come here”. He treated me as if I was his dog. How was he promoted to a manager without any basic character. did not meet my expectations of respectful and courteous service. As a result, my overall experience at the hotel was negatively affected, and I am hesitant to stay at Face Style Kuala Lumpur again in the future. Pls try to enhance training for all staff members on customer service and respectful communication.
Stayed 2 nights in May 2024

8/10 Good

Sinan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Namish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Khalifa

Stayed 8 nights in Apr 2024

8/10 Good

Valchandra

Travelled with family
Liked: Cleanliness, property conditions & facilities
Enjoyed the spacious room and roof top pool accommodations. The room did have a few items missing upon inspection. There was a tea kettle for use but no tea cups or mugs. There were large bath towels in the bathroom but no face or hand towels for use. Overall, the staff was friendly during check in but we did notice a reluctance to provide information regarding food options as the restaurants on site did not open until 6PM at the earliest.
Stayed 1 night in Mar 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best rooftop pool view in KL. Rooms are clean and very spacious. However, reception was understaffed; even checking out took several minutes. Staff were polite. Wayfinding from carpark can be improved.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kostyantyn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2023

10/10 Excellent

Taimur

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Dec 2023

8/10 Good

Robert Jim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Es una muy buena opción, la habitación que contratamos cumplió con todo lo ofrecido y las vistas desde la piscina fueron excelentes, sin embargo tengo algunas observaciones: 1. Deberían mejorar la calidad de los amenities. 2. Hacer mantenimiento a las puertas, suenan mucho. 3. El personal que se encuentra en la entrada de la pisicina, debería ser más amable. En general, fue una buena experiencia y si regresaría.
Stayed 4 nights in Nov 2023

8/10 Good

khoon eng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

WIlhelm S

Travelled with family
Liked: Cleanliness, amenities
Perhaps need another year to properly functioning the setting... management matter
Stayed 2 nights in Oct 2023

10/10 Excellent

Wakana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous lobby and comfy room.
Stayed 1 night in Oct 2023

10/10 Excellent

Lydiawati

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

kai chao

Liked: Property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Kim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
am pleasantly surprise on the size of the room and how everything is thoughtfully place for the occupier. very convenient location to every where
Stayed 2 nights in Jul 2023

10/10 Excellent

Jinwon

Stayed 2 nights in Jul 2023

8/10 Good

Jonathan

Liked: Staff & service
Stayed 4 nights in Jun 2023