Holiday Inn Express Kuala Lumpur City Centre by IHG

3.5 star property
3.5-star hotel near Pavilion Kuala Lumpur, connected to a shopping center

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Photo gallery for Holiday Inn Express Kuala Lumpur City Centre by IHG

Exterior
Interior
Free daily buffet breakfast
Exterior
Down comforters, in-room safe, desk, blackout drapes

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Bar
  • Laundry
  • Housekeeping
  • Parking included

Explore the area

Map
84 Jalan Raja Chulan, Kuala Lumpur, 50200
  • Changkat Bukit Bintang
    ‪7 min walk‬
  • Pavilion Kuala Lumpur
    ‪8 min walk‬
  • Lot 10 Shopping Centre
    ‪9 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪46 min drive‬

Room options

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, Multiple Beds

  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Standard Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Similar properties

About the area

Kuala Lumpur

Golden Triangle stay.Within a 10-minute walk of this Golden Triangle hotel, you'll find Pavilion Kuala Lumpur and Jalan Alor. Suria KLCC Shopping Centre and KLCC Park are also within 2 miles (3 km).

What's nearby

  • Pavilion Kuala Lumpur - 8 min walk
  • Suria KLCC Shopping Centre - 15 min walk
  • KLCC Park - 16 min walk
  • Berjaya Times Square - 17 min walk
  • Petronas Twin Towers - 19 min walk

Getting around

  • Raja Chulan Station - 3 min walk
  • Kuala Lumpur Masjid Jamek Station - 20 min walk
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • Marco Polo Restaurant
  • Yahala Raja Chulan
  • Suzie Wong
  • Beer Bank
  • The Gardenman

About this property

Holiday Inn Express Kuala Lumpur City Centre by IHG

3.5-star hotel near Pavilion Kuala Lumpur, connected to a shopping center
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 2 meeting rooms are available. Event space at this hotel measures 8648 square feet (803 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3.5-star Kuala Lumpur hotel is smoke free.

  • 1 building
  • 383 guestrooms or units
  • 20 levels
  • 8648 sq ft of conference space
  • 803 sq m of conference space
  • Built in 1989
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel offers 383 air-conditioned accommodations with iPod docking stations and safes. Beds feature down comforters. A pillow menu is available. 40-inch LED televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Farsi, Malay, Turkish

Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Golfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Elevator door width (inches): 59
  • Front entrance ramp
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 51
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Entertainment

  • 40-inch LED TV
  • Cable channels
  • iPod dock
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 280 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Holiday Inn Express Kuala Lumpur City Centre Hotel
Hotel Holiday Inn Express Kuala Lumpur City Centre Kuala Lumpur
Kuala Lumpur Holiday Inn Express Kuala Lumpur City Centre Hotel
Hotel Holiday Inn Express Kuala Lumpur City Centre
Holiday Inn Express Kuala Lumpur City Centre Kuala Lumpur
Holiday Inn Express Hotel
Holiday Inn Express
Express Kuala Lumpur City
Holiday Inn Express Kuala Lumpur City Centre
Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel Hotel

Holiday Inn Express Kuala Lumpur City Centre by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 383 out of 1004 reviews
Rating 8 - Good. 407 out of 1004 reviews
Rating 6 - Okay. 143 out of 1004 reviews
Rating 4 - Poor. 43 out of 1004 reviews
Rating 2 - Terrible. 28 out of 1004 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Marina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location / good breakfast option / decent size room _ only downside is noise as the windows are not double glazed 😕 For an affordable and convenient location this hotel is great!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Muzakkir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the fact I can do my laundry while i am on holiday, which they had
Stayed 2 nights in Nov 2024

10/10 Excellent

Rolando

excellent experience
Stayed 4 nights in Oct 2024

10/10 Excellent

Guan Lin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very good location. Room is clean and tidy. Staff is very friendly and knowledgeable.
Stayed 1 night in Oct 2024

10/10 Excellent

Nadia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was great. It was clean and the staff were friendly. The breakfast is excellent and a great bonus to the room. Everything is close by.
Stayed 10 nights in Oct 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 3 nights in Oct 2024

8/10 Good

Edwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location is great. However, the hotel rooms were a bit dated with stains on blinds. The elevators were a bit confusing with office lifts and hotel lifts although they can be used for all the floors.

8/10 Good

Perlita

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good customer service and the location is convenient.
Stayed 2 nights in Oct 2024

8/10 Good

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in excellent condition , service was great and their transportation staff were great with transportation solutions who not hesitate to recommend this location
Stayed 1 night in Oct 2024

8/10 Good

Rohini

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

8/10 Good

Meilun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Judy E, Concord

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous service, always inquiring if I was finding everything ok and if I needed anything. The breakfast buffet had many different options to choose from.
Stayed 1 night in Sep 2024

10/10 Excellent

Reza, West Linn

Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed 2 nights in Sep 2024

4/10 Poor

Winky

Stayed 1 night in Sep 2024

10/10 Excellent

Armghan, Merrylands

Travelled with family
Liked: Cleanliness, amenities
Close to Mall. Breakfast was good.
Stayed 4 nights in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were really helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Bikesh

Stayed 2 nights in Aug 2024

10/10 Excellent

Veronica

Stayed 4 nights in Aug 2024

10/10 Excellent

Romi

Stayed 1 night in Aug 2024

10/10 Excellent

Mohammed Rafiq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Easily use if facilities.
Stayed 3 nights in Aug 2024

8/10 Good

Dhanela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
**Hotel Review: Holiday Inn Express Kuala Lumpur** My stay at the Holiday Inn Express in Kuala Lumpur was quite pleasant overall. As expected from an express hotel, it operates with a self-serve model, so guests should be prepared to handle some services on their own. This aspect didn't bother me, as it allowed for a more streamlined experience. The hotel’s location is good for tourists. Situated centrally, it's right across from Pavilion Mall, making it convenient for shopping and accessing various sites around the city. This made exploring Kuala Lumpur much easier and more enjoyable. We did encounter an issue when trying to amend our booking dates. However, the hotel management and reservation teamwas responsive and after a bit of back and forth, they managed to resolve the issue satisfactorily. Their customer service was commendable in that regard. A nice touch was the complimentary breakfast provided for all guests. It was a bonus to start the day with a decent meal before heading out to explore. One downside I noticed was the lack of soundproofing between rooms. The walls felt quite thin, and we could hear our neighbors quite clearly. This made it a bit challenging to have more private discussions without being mindful of the noise. Overall, the Holiday Inn Express offers an affordable stay in a central location, making it a solid choice for a very short visit to Kuala Lumpur. I would recommend it if you’re looking for convenience and budget-friendly accommodation.
Stayed 5 nights in Aug 2024

2/10 Terrible

Son

Stayed 2 nights in Jul 2024

10/10 Excellent

Delaney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well situated for shopping and dining for daytime and bar hopping at night. The property is well kept, the staff is friendly and helpful.
Stayed 7 nights in Aug 2024