Impiana KLCC Hotel

4.5 star property
4.5-star spa hotel near Suria KLCC Shopping Centre, connected to the convention center

Choose dates to view prices

Photo gallery for Impiana KLCC Hotel

Outdoor pool
Front of property - evening/night
Couples treatment rooms, body treatments, aromatherapy
Bar (on property)
Couples treatment rooms, body treatments, aromatherapy

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Parking included

Explore the area

Map
13 Jalan Pinang, Kuala Lumpur, 50450
  • Kuala Lumpur Convention Centre
    ‪2 min walk‬
  • Aquaria KLCC
    ‪3 min walk‬
  • Suria KLCC Shopping Centre
    ‪5 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪47 min drive‬

Room options

Club Deluxe King

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Superior Twin Plus

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

Executive Suite

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe King Plus

  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Club Room

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds

Club Deluxe Twin

  • 37 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe King Room

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Kuala Lumpur

City center retreat .At this Kuala Lumpur City Centre hotel, you'll be well placed to visit Suria KLCC Shopping Centre and Kuala Lumpur Convention Centre, both within a 5-minute walk. KLCC Park and Pavilion Kuala Lumpur are also within half a mile (1 km).

What's nearby

  • Suria KLCC Shopping Centre - 5 min walk
  • KLCC Park - 7 min walk
  • Petronas Twin Towers - 8 min walk
  • Pavilion Kuala Lumpur - 8 min walk
  • Berjaya Times Square - 3 min drive

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Raja Chulan Station - 9 min walk
  • Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

  • ‪Impiana KLCC Hotel Spa - ‬2 min walk
  • ‪JP Teres - ‬1 min walk
  • ‪Thirty8 - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Grand Club - ‬2 min walk

About this property

Impiana KLCC Hotel

4.5-star spa hotel near Suria KLCC Shopping Centre, connected to the convention center
Impiana KLCC Hotel offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business center and 5 meeting rooms are available. Spa services, tour/ticket assistance, and coffee/tea in a common area are also featured at Impiana KLCC Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Kuala Lumpur hotel.

  • 519 guestrooms or units
  • 25 levels
  • 2 buildings
  • 2 dining venues
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Impiana KLCC Hotel offers 519 air-conditioned accommodations with minibars and safes. A pillow menu is available. 50-inch LCD televisions come with digital channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 50 for adults and MYR 30 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 50-inch LCD TV
  • Digital channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Impiana KLCC Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 141 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MYR 50 for adults and MYR 30 for children
  • Airport shuttle fee: MYR 220 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: MYR 141 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Impiana
Hotel KLCC
Impiana
Impiana Hotel
Impiana KLCC
Impiana KLCC Hotel
Impiana KLCC Hotel Kuala Lumpur
Impiana KLCC Kuala Lumpur
KLCC Hotel
Hotel Impiana Klcc
Impiana KLCC Hotel Hotel
Impiana KLCC Hotel Kuala Lumpur
Impiana KLCC Hotel Hotel Kuala Lumpur

Impiana KLCC Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 443 out of 1003 reviews
Rating 8 - Good. 354 out of 1003 reviews
Rating 6 - Okay. 114 out of 1003 reviews
Rating 4 - Poor. 58 out of 1003 reviews
Rating 2 - Terrible. 34 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carolyn

Stayed 1 night in Oct 2024

10/10 Excellent

Ve Ve

Liked: Cleanliness, staff & service, amenities
The bathroom needs to be fixed as there are loose stuff came off
Stayed 1 night in Oct 2024

10/10 Excellent

Opal

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location to explore KLCC and surrounding areas. Excellent customer service and quick issue resolution. A really lovely rooftop pool with fantastic sky
Stayed 3 nights in Oct 2024

8/10 Good

Yoke Kieng

Liked: Cleanliness, staff & service, room comfort
Convenient location and a short walk to KLCC
Very happy we got an upgrade to a deluxe room which was more spacious and a late check out.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jermaine

Stayed 2 nights in Oct 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Swee Yuen Francis

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Housekeeping standard not to expectation.
Stayed 5 nights in Sep 2024

10/10 Excellent

Wilson

Business traveller
Liked: Cleanliness, staff & service, amenities
Good experience. 2 mins walk to KLCC. Spacious room and quiet. Bed is soft and comfy.
Stayed 1 night in Sep 2024

8/10 Good

San Liew

Travelled with group
Liked: Cleanliness
Average experience, nothing special. Staff should smile more.
Stayed 3 nights in Sep 2024

6/10 Okay

Oleksandr

Business traveller
Liked: Cleanliness
Disliked: Amenities
The hotel is in a super convenient spot, especially if you're in Malaysia for events at KLCC. However, the place feels a bit dated. It was clean, but because the furniture is old, it gave off a slightly worn and dirty vibe. The breakfast was actually pretty good, with a decent variety of options. The biggest downside was the Wi-Fi—absolutely terrible! It didn’t work in my room at all. I told the staff, and they promised an IT specialist would check it out, but nothing changed. I’m guessing the whole hotel has internet issues. I ended up having to work from the lobby, but even there, the connection was really unstable. Since I was on a business trip, it was super frustrating.
Stayed 6 nights in Sep 2024

10/10 Excellent

Amanda

Stayed 4 nights in Sep 2024

10/10 Excellent

BT

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Lynne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff! Great concierge service!!! Very friendly and helpful.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Room comfort
Amazing location but not a 4 star hotel
The staff were helpful and the room was large although its condition wasn’t great and there was dust and rogue hairs in places. Bed was really comfortable and the hotel had great views. Location was fantastic and what the rooms lack in quality, it made up for in location (and cost). I had an issue with noise in my bathroom which was promptly checked out but not resolved as it happened again the next night; I think it was the pipes of my neighbours shower but it was very loud. Breakfast had a lot of range but the restaurant was quite stressful with the food quality not being so good or fresh. Laundry service was helpful although it was returned to me at 00:30 when I was trying to sleep… Strange
Stayed 3 nights in Sep 2024

8/10 Good

Darseni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location; excellent breakfast buffet
Stayed 2 nights in Sep 2024

8/10 Good

NUR KHALIESAH BINTE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to KLCC and pavillion
Stayed 3 nights in Jul 2024

10/10 Excellent

Gulvinder Singh, Selangor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 4 nights in Aug 2024

10/10 Excellent

Lincoln

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

ANTHONY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The size of the hotel itself. It's small but a great bundle. The staff are courteous, efficient and really helpful. The individual breakfasts cooked to order are excellent. I would definitely stay there again if the occasion arose. The location of the hotel gives a true ambience of being in Asia, a good feeling.
Stayed 9 nights in Aug 2024

10/10 Excellent

BT

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great service
On a 4 days work trip. Upon arrival, you get warm greetings from the bellman and the reception! Very happy to be served by the front desk manager Karen, she is so polite and well mannered..... this gesture definitely makes the hectic work trip worthwhile. Doe there are some unpleasant and disappointing issues but every time Manager Karen / the front desk / the phone operator, get it settle in their fastest means and portray great patience and well mannered services. Because of such (the above), I will definitely be back despite that the room which needs some serious makeover. Well Done 十
Stayed 3 nights in Aug 2024

10/10 Excellent

Shalveen, Brisbane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good 4 star hotel.
Stayed 3 nights in Aug 2024

4/10 Poor

Kwong Sing

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
toilet, TV, air conditioner and curtain facilities are not in good condition.
Stayed 3 nights in Jul 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel facilities and dining options were excellent as was proximity to shopping, transport and points of interest.
Stayed 4 nights in Jul 2024

8/10 Good

Melanie Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central to KLCC, indoor bridge connections to shopping malls.
Stayed 11 nights in Jul 2024

10/10 Excellent

Donald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Excellent facility with good room and club facilities near to the Twin Towers and Suria KLCC. highly recommended
Stayed 3 nights in Jul 2024