JW Marriott Kuala Lumpur

5.0 star property
5-star luxury hotel near Pavilion Kuala Lumpur, connected to a shopping center

Choose dates to view prices

Photo gallery for JW Marriott Kuala Lumpur

Outdoor pool
Premium bedding, in-room safe, desk, blackout drapes
Pub
Outdoor pool
Pub

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
183 Jalan Bukit Bintang, Wilayah Persekutuan, Kuala Lumpur, 55100
  • Pavilion Kuala Lumpur
    ‪2 min walk‬
  • Berjaya Times Square
    ‪13 min walk‬
  • Petronas Twin Towers
    ‪18 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪45 min drive‬

Room options

Junior Suite, 1 Bedroom, Non Smoking

  • 71 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Single Beds, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

Executive Room, 1 Double Bed, Non Smoking

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

Superior Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds, Non Smoking

  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Non Smoking

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds, Non Smoking

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the area

Kuala Lumpur

Kuala Lumpur City Centre stay.A stay at this Kuala Lumpur City Centre hotel places you steps from Pavilion Kuala Lumpur and within a 10-minute walk of Jalan Alor. Berjaya Times Square and KLCC Park are also within 2 miles (3 km).

What's nearby

  • Pavilion Kuala Lumpur - 2 min walk - 0.2 km
  • Berjaya Times Square - 13 min walk - 1.1 km
  • KLCC Park - 13 min walk - 1.1 km
  • Suria KLCC Shopping Centre - 15 min walk - 1.2 km
  • Petronas Twin Towers - 18 min walk - 1.5 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Bukit Bintang Station - 5 min walk
  • Kuala Lumpur International Airport (KUL) - 45 min drive

Restaurants

  • ‪Ippudo - ‬1 min walk
  • ‪Calia - ‬1 min walk
  • ‪Dayone Dayone Noodles 小時光 銷魂麵舖 - ‬2 min walk
  • ‪Jogoya - ‬1 min walk
  • ‪Shanghai Restaurant - ‬1 min walk

About this property

JW Marriott Kuala Lumpur

5-star luxury hotel near Pavilion Kuala Lumpur, connected to a shopping center
JW Marriott Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include 22 meeting rooms, coworking spaces, and limo/town car service. Event space at this hotel measures 8913 square feet (828 square meters) and includes a conference center. A children's pool, a fitness center, and spa services are also featured at the luxury JW Marriott Kuala Lumpur. Parking is available for a fee.

This 5-star Kuala Lumpur hotel is smoke free.

  • 738 guestrooms or units
  • 29 levels
  • 4 dining venues
  • Meeting rooms
  • 8913 sq ft of conference space
  • 828 sq m of conference space
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
JW Marriott Kuala Lumpur offers 738 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 58-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Donna. Services include facials, body wraps, body scrubs, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Languages

Arabic, Chinese (Mandarin), English, Japanese, Malay

Similar properties

Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (MYR 10 per day)
  • Valet parking on site (MYR 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 60 for adults and MYR 30 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 58-inch LCD TV with satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JW Marriott Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 60 for adults and MYR 30 for children
  • Self parking fee: MYR 10 per day
  • Valet parking fee: MYR 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

JW Kuala Lumpur
JW Marriott Hotel Kuala Lumpur
JW Marriott Kuala Lumpur
Kuala Lumpur JW Marriott Hotel
Kuala Lumpur Marriott Hotel
Marriott Hotel Kuala Lumpur
Kuala Lumpur Marriott
Marriott Kuala Lumpur
JW Marriott Kuala Lumpur Hotel
JW Marriott Kuala Lumpur Hotel
JW Marriott Kuala Lumpur Kuala Lumpur
JW Marriott Kuala Lumpur Hotel Kuala Lumpur

JW Marriott Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 622 out of 1009 reviews
Rating 8 - Good. 229 out of 1009 reviews
Rating 6 - Okay. 82 out of 1009 reviews
Rating 4 - Poor. 48 out of 1009 reviews
Rating 2 - Terrible. 28 out of 1009 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Kim Liew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in all areas. Location, breakfast, rooms and staff is just wonderful.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good

Good location, friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Fitness gym is great
Stayed 2 nights in Feb 2025

2/10 Terrible

KyeongHye

Travelled with group
Disliked: Room comfort

No soundproof at all!

The soundproofing is non-existent. I can hear conversations from the connecting room next door, even the sound of a zipper opening on a bag. Also, I can hear the water running in the bathroom of the next room. The breakfast is like a total mess, like a street market. The quality does not match the hotel’s name at all.
Stayed 1 night in Jan 2025

10/10 Excellent

Yiak Leng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

bassam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Stayed there many times. Enjoy the great customer service and location
Stayed 1 night in Jan 2025

10/10 Excellent

Anna Assumpta Cousart

Friendly, attentive staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Lee Phin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

Jaspreet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in the heart of Bukit Bintang. Convenient access to Pavilion mall, Bukit Bintang area and not too far from Petronas Towers. Pool could be a bit better but overvall great hotel with very nice rooms.
Stayed 4 nights in Jan 2025

10/10 Excellent

Dwight

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with shops and many restaurants nearby.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good

location is perfect.
Stayed 1 night in Jan 2025

6/10 Okay

Vincent

I paid for an upgrade for a room on the 15th floor with a bath tub that couldn’t hold tub water, next to service room/ storage that was noisy. Room was small and pretty basic. Wasn’t expecting that from a JW Marriot. I brought it up the management, and they did reverse the upgrades charges.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Martin

Stayed 2 nights in Jan 2025

10/10 Excellent

Amer

Travelled with partner
Liked: Amenities, property conditions & facilities
Excellent hotel and customer service is the best
Stayed 4 nights in Jan 2025

10/10 Excellent

FAYAZ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Mohamed Azhar

Stayed 4 nights in Jan 2025

10/10 Excellent

Rabieh

Stayed 8 nights in Dec 2024

10/10 Excellent

Preet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Mohammed, Suva

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Dec 2024

10/10 Excellent

Bas

Stayed 4 nights in Dec 2024

10/10 Excellent

Raees

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

JW MARRIOTTFABULOUS

The staff were very friendly and hospitable. The rooms were clean and very nice. The bathrooms were also very nice and clean. Very well located hotel. Walking distance to major malls. Great place to stay.
Stayed 10 nights in Dec 2024