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Mandarin Oriental, Kuala Lumpur

5.0 star property
Family-friendly 5-star hotel near Pavilion Kuala Lumpur

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mandarin Oriental, Kuala Lumpur

Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
3 bars/lounges, cocktail bar
Property grounds
3 bars/lounges, cocktail bar

Reviews

9.4 out of 10

Exceptional

Guests liked:

Clean rooms, friendly staff, comfortable rooms

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Parking included
    Parking included
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
Kuala Lumpur City Centre, Kuala Lumpur, 50088
  • Kuala Lumpur Convention Centre
    2 min walk
  • Suria KLCC Shopping Centre
    3 min walk
  • Petronas Twin Towers
    6 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    48 min drive

Room options

View all photos for Executive Room, 1 King Bed, Park View (Club Executive King)

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Executive Room, 1 King Bed, Park View (Club Executive King)

  • 48 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, Park View

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Executive Room, Park View

  • 48 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (Twin Towers View)

Premium bedding, down comforters, minibar, in-room safe

Club Room, 2 Single Beds (Twin Towers View)

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe City View Room Twin

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Deluxe City View Room Twin

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Royal Suite King Bed

Royal Suite King Bed

Royal Suite King Bed

  • 41 sq m
  • Park view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Apartment, 3 Bedrooms (King Bed, Twin Beds)

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Executive Apartment, 3 Bedrooms (King Bed, Twin Beds)

  • 152 sq m
  • City view
  • Sleeps 7
  • 2 Twin Beds and 1 King Bed

View all photos for Deluxe City View Room King

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Deluxe City View Room King

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe, Room, 2 Single Beds, City View

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Club Deluxe, Room, 2 Single Beds, City View

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Suite, Multiple Beds

Presidential Suite, Multiple Beds

Presidential Suite, Multiple Beds

  • 320 sq m
  • Park view
  • Sleeps 5
  • 2 King Beds

View all photos for Mandarin, Room, 1 King Bed

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Mandarin, Room, 1 King Bed

  • 82 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Twin Tower View King Beds)

Premium bedding, down comforters, minibar, in-room safe

Suite, 2 Bedrooms (Twin Tower View King Beds)

  • 122 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 2 Bedrooms, Park View (King Beds)

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Suite, 2 Bedrooms, Park View (King Beds)

  • 122 sq m
  • Park view
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 1 King Bed (Park)

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Suite, 1 King Bed (Park)

  • 82 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed

Club Suite, 1 King Bed

  • 165 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Park View Room King

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Club Park View Room King

  • 40 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Park View Room King

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Deluxe Park View Room King

  • 40 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Twin Towers View)

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed (Twin Towers View)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Towers View Room King

Premium bedding, down comforters, minibar, in-room safe

Twin Towers View Room King

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms (Premium, King Bed, Twin Beds)

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Executive Apartment, 2 Bedrooms (Premium, King Bed, Twin Beds)

  • 130 sq m
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms (King Bed, Twin Beds)

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Executive Apartment, 2 Bedrooms (King Bed, Twin Beds)

  • 130 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Room, Multiple Beds, Connecting Rooms, Park View (King Twin Bed)

Premium bedding, down comforters, minibar, in-room safe

Room, Multiple Beds, Connecting Rooms, Park View (King Twin Bed)

  • 122 sq m
  • Park view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Club Deluxe, Room, 1 King Bed, City View

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Club Deluxe, Room, 1 King Bed, City View

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Park View Room Twin

Premium bedding, down comforters, minibar, in-room safe

Deluxe Park View Room Twin

  • 40 sq m
  • Park view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, Connecting Rooms, Park View (King Bed)

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Room, Connecting Rooms, Park View (King Bed)

  • 122 sq m
  • Park view
  • Sleeps 5
  • 2 King Beds

View all photos for Room, Connecting Rooms (Twin Towers View, King Bed)

Room, Connecting Rooms (Twin Towers View, King Bed) | Exterior

Room, Connecting Rooms (Twin Towers View, King Bed)

  • 122 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Room, 2 Single Beds (Twin Towers View)

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Single Beds (Twin Towers View)

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Pool
Grand Hyatt Kuala Lumpur
Pool
Spa
Kids pool
Parking included
4.7 out of 5, Exceptional, (1002)
The price is CA $442
per night
CA $481 total
includes taxes & fees
5 Dec - 6 Dec
Grand Hyatt Kuala Lumpur

About the area

Kuala Lumpur

Heart of Kuala Lumpur.Within a 15-minute walk of this Kuala Lumpur City Centre hotel, you'll find Petronas Twin Towers and Pavilion Kuala Lumpur. Kuala Lumpur Tower and Petaling Street are also within 2 miles (3 km).

What's nearby

  • Suria KLCC Shopping Centre - 3 min walk - 0.3 km
  • Petronas Twin Towers - 6 min walk - 0.5 km
  • KLCC Park - 7 min walk - 0.7 km
  • Pavilion Kuala Lumpur - 12 min walk - 1.1 km
  • Kuala Lumpur Tower - 20 min walk - 1.6 km

Getting around

  • Kuala Lumpur Pasar Seni Station - 5 min drive
  • KLCC Station - 9 min walk
  • Kuala Lumpur International Airport (KUL) - 48 min drive

Restaurants

  • ‪Eight Ounce Coffee - ‬5 min walk
  • ‪Serai - ‬3 min walk
  • ‪Genki Sushi - ‬5 min walk
  • ‪Marini's On 57 - ‬4 min walk
  • ‪Kyo KL - ‬2 min walk

About this property

Mandarin Oriental, Kuala Lumpur

Family-friendly 5-star hotel near Pavilion Kuala Lumpur
Mandarin Oriental, Kuala Lumpur offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business center, meeting rooms, and limo/town car service. A children's pool, a spa tub, and a fitness center are also featured at the luxury Mandarin Oriental, Kuala Lumpur. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

  • 629 guestrooms or units
  • 30 levels
  • 4 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Mandarin Oriental, Kuala Lumpur offers 629 air-conditioned accommodations with minibars and espresso makers. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Japanese, Malay

Property amenities

Family friendly

  • Children's club
  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Secured valet parking on site (MYR 40 per day)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 98 for adults and MYR 49 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 2 outdoor tennis courts
  • Fitness classes
  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Spa tub
  • Steam room
  • Tennis
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 49-inch flat-screen TV
  • Cable/satellite channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property's club lounge benefits are available in the Royal Suite on the 29th floor during the listed renovation period.
Please note that any special requests must be confirmed by contacting the hotel in advance.

Renovations and closures

The property will be renovating from November 18 2024 to February 23 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge

Guests will have access to the following alternate facilities during the renovation:

  • Recreational facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mandarin Oriental, Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 111.3 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 98 for adults and MYR 49 for children
  • Airport shuttle fee: MYR 424 per vehicle (one-way, maximum occupancy 3)
  • Secured valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 111.3 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

This property enforces a strict dress code in the club lounge. Shorts, tank tops, and slippers are not permitted.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Kuala Lumpur Mandarin Oriental
Mandarin Oriental Hotel Kuala Lumpur
Mandarin Oriental Kuala Lumpur
Mandarin Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur
Mandarin Oriental Kuala Lumpur Hotel
Mandarin Oriental Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel
Mandarin Oriental, Kuala Lumpur Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur

Mandarin Oriental, Kuala Lumpur Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 750 out of 1001 reviews" "
Rating 8 - Good. 179 out of 1001 reviews" "
Rating 6 - Okay. 41 out of 1001 reviews" "
Rating 4 - Poor. 17 out of 1001 reviews" "
Rating 2 - Terrible. 14 out of 1001 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnificent hotel and staff
Hotel was exceptional with checking in made so easy and the service at the desk was amazing with everything explained, The room was superb,the bags were upstairs before we were. The pool ,gym,sauna,steamroom and resturants were fantastic A bit of a line up to get into breakfast on the weekend but it was only 10mins and worth the wait but on the monday straight in We had a late flight out last day and was allowed to stay using all facilities until 4pm and was given late check out Out flight got further delayed and left hotel at 6pm. All staff and management should be so proud of themselves as service,smiles,manners and professionalism was 10 out 10 I will only ever be staying there every time in Kaula Lumpa
Stayed 2 nights in Aug 2024

10/10 Excellent

CARMINO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel with really good facilities and great customer service.
Stayed 4 nights in Aug 2024

10/10 Excellent

Bahador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2024

8/10 Good

Abdulrahman

Travelled with partner
Liked: Cleanliness, staff & service
The Mandarin Oriental is an iconic hotel but unfortunately this property is dated and for the price is not competitive with other 5-star hotels nearby. The service was incredible and they had a WhatsApp concierge which was very convenient. Also the Carthusia toiletries were superb.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
This hotel is considered a VIP hotel in the heart of Kuala Lampur. It is minutes away from the Petrona towers, and the KLCC. Lots of dining options available nearby and it is a generally lively area. The hotel staff is super friendly. Only negative is that their roll away beds are horrible. Those need an upgrade, it felt like the springs were poking you, as you slept on one of those.
Stayed 4 nights in Jul 2024

8/10 Good

?

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

RICHARD, Shrewsbury

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 3 nights in Jul 2024

10/10 Excellent

jie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the views. That pool area was perfect to observe the city. And the location can’t be beat
Stayed 1 night in May 2024

10/10 Excellent

Aseem

Travelled with family
Stayed 1 night in Jul 2024

10/10 Excellent

Conall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was so comfy.
Stayed 9 nights in Jul 2024

10/10 Excellent

Sebastian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Lina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful, and when realising our flight was at midnight, we extended our stay for an extra day and the process was so easy (just a call to reception). the flights and early online check made the process a whole lot easier
Stayed 8 nights in Jul 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel with really friendly and helpful staff on hand for every need. Set in the heart of KL, with a third floor pool area looking out to the beautifully green KLCC and skyline. Breakfasts to die for!
Stayed 1 night in Jul 2024

10/10 Excellent

Mai-Ling

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A home away from home
The whole experience was magnificent. My family thoroughly enjoyed our stay.
Stayed 4 nights in Jul 2024

4/10 Poor

TIRTHARAJ

Stayed 5 nights in Jul 2024

10/10 Excellent

Susan R

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Jason E, Seal Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and very helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Mr jaffar

Stayed 6 nights in Jun 2024

10/10 Excellent

Mathew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top level
Stayed 2 nights in Jul 2024

10/10 Excellent

Dallas

Stayed 1 night in Jun 2024

8/10 Good

Lena

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Jun 2024

10/10 Excellent

Sami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
KL Family Trip
sensational in every way we will def be back!
Stayed 2 nights in Jun 2024

10/10 Excellent

Lida

Wonderful location and services.
Stayed 1 night in Jun 2024