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Novotel Kuala Lumpur City Centre

4.0 star property
4-star spa hotel near Pavilion Kuala Lumpur

Choose dates to view prices

Photo gallery for Novotel Kuala Lumpur City Centre

Outdoor pool
Bar (on property)
Bar (on property)
Bar (on property)
Minibar, in-room safe, desk, blackout drapes

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Pool
  • Parking available
  • Spa

Explore the area

Map
2 Jalan Kia Peng, Kuala Lumpur, 50450
  • Kuala Lumpur Convention Centre
    ‪5 min walk‬
  • Pavilion Kuala Lumpur
    ‪5 min walk‬
  • Suria KLCC Shopping Centre
    ‪8 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪47 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Single Beds

  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds

Minibar, in-room safe, desk, blackout drapes

Premier Room, 2 Single Beds

  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Premier Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

DoubleTree by Hilton Hotel Kuala Lumpur

  • Pool
  • Kids pool
  • Parking included
  • Restaurant
4.4 out of 5, Excellent, (1008)
The price is CA $113
per night
CA $137 total
includes taxes & fees
22 Feb - 23 Feb
DoubleTree by Hilton Hotel Kuala Lumpur

About the area

Kuala Lumpur

Kuala Lumpur City Centre stay.Within a 15-minute walk of this Kuala Lumpur City Centre hotel, you'll find Pavilion Kuala Lumpur and Petronas Twin Towers. Kuala Lumpur Tower and Petaling Street are also within 2 miles (3 km).

What's nearby

  • Pavilion Kuala Lumpur - 5 min walk
  • KLCC Park - 9 min walk
  • Petronas Twin Towers - 12 min walk
  • Kuala Lumpur Tower - 19 min walk
  • Petaling Street - 3 min drive

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Raja Chulan Station - 6 min walk
  • Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

  • ‪Hakka Restaurant 客家飯店 - ‬4 min walk
  • ‪Ichiban Boshi - ‬2 min walk
  • ‪Koryori Enoshima - ‬4 min walk
  • ‪Bavarian Bierhaus - ‬1 min walk
  • ‪Yashi-no-mi Japanese Cafe - ‬5 min walk

About this property

Novotel Kuala Lumpur City Centre

4-star spa hotel near Pavilion Kuala Lumpur
Novotel Kuala Lumpur City Centre offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 6 meeting rooms. A children's pool, spa services, and tour/ticket assistance are also featured at the business-friendly Novotel Kuala Lumpur City Centre. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Kuala Lumpur hotel is smoke free.

  • 302 guestrooms or units
  • 28 levels
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Novotel Kuala Lumpur City Centre offers 302 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The Zen Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, Malay

Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MYR 5 per stay; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: MYR 58 for adults and MYR 29 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • High pile carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 55-inch TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Kuala Lumpur City Centre

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 150.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 500 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 58 for adults and MYR 29 for children
  • Airport shuttle fee: MYR 210 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: MYR 5 per stay (in/out privileges)
  • A late check-out fee will be charged
  • Rollaway bed fee: MYR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 6:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Novotel Hotel Kuala Lumpur City Centre
Novotel Kuala Lumpur City Centre
Accor Kuala Lumpur
Kuala Lumpur Novotel
Novotel Hydro Majestic Kuala Lumpur
Novotel Kl
Novotel Kuala Lumpur
Novotel Kuala Lumpur City Centre Hotel
Accor Kuala Lumpur
Novotel Kl
Novotel Hydro Majestic Kuala Lumpur
Kuala Lumpur Novotel
Novotel Kuala Lumpur City
Novotel Kuala Lumpur City Centre Hotel
Novotel Kuala Lumpur City Centre Kuala Lumpur
Novotel Kuala Lumpur City Centre Hotel Kuala Lumpur

Novotel Kuala Lumpur City Centre Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 260 out of 1002 reviews
Rating 8 - Good. 402 out of 1002 reviews
Rating 6 - Okay. 216 out of 1002 reviews
Rating 4 - Poor. 78 out of 1002 reviews
Rating 2 - Terrible. 46 out of 1002 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

LEE TIAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 4 nights in Oct 2024

10/10 Excellent

RUJIROJ ALEX

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
right in town, walking distance to major attractions
Stayed 3 nights in Oct 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good srmtay, highly recommend
Stayed 2 nights in Sep 2024

10/10 Excellent

Mohamed

Not good
Stayed 2 nights in Oct 2024

2/10 Terrible

Mohamed

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
We hv stayed Novtel in dubai and Thailand was best , but KL city center one is not good interms of service, food and accommodation.
Stayed 5 nights in Sep 2024

4/10 Poor

Guofang

Stayed 6 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for business trip
Clean environment, comfortable, good location (5min walk to KL convention centre), perfect for business trip. Had all the room services i needed including iron and ironing board. Reception staff were well mannered and good customer service.
Stayed 3 nights in Aug 2024

6/10 Okay

TAN

Business traveller
Liked: Cleanliness, staff & service
Breakfast so so. Room clean but weak shower. loud aircon noise.
Stayed 4 nights in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For my stay in Malaysia, I had to stay close to the Kuala Lumpur Convention Center as I was initially in town a conference. I greatly enjoyed my stay with Novotel and have no outstanding complaints! Some of the top highlights for me were the central location, quality of the rooms and service, and cost for a four star stay! All of the staff was incredibly kind and helpful, and I found the atmosphere to be calm and professional. I would recommend this stay for your trip to Kuala Lumpur.
Stayed 8 nights in Aug 2024

8/10 Good

Ibrahim, Khatijah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool needs to be improved on. Dining for breakfast menu could be further improved in terms of variety (same menu almost every day). Good service given and property is walkable to Pavillion.
Stayed 5 nights in Aug 2024

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Jul 2024

8/10 Good

Viktor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, but there is a bit of confusion with the luggage while leaving it with the staff - it takes some time for them to find and identify it. Would probably book the same hotel while staying in Kuala Lumpur.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in May 2024

8/10 Good

Rajesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had good time there would recommend friends and relatives
Stayed 6 nights in Jul 2024

10/10 Excellent

Maria V

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Jul 2024

6/10 Okay

Shih Wen

Liked: Cleanliness
Dine / Shop
Good location to surrounding to dine , shopping .
Stayed 2 nights in Jul 2024

8/10 Good

Miya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were supposwd to have 2 twin sized bed we indicated we were 3 people in the room but the bed can only accomodate 1. We had to push the 2 beds together but it was uncomfortable for the one in the middle. It was in the ads we can have a free futon mattress but it was not available :( but the staff were all courteous and friendly. Which is a good reason enough to stay
Stayed 4 nights in Jul 2024

10/10 Excellent

Yeow Khuan

Stayed 3 nights in Apr 2024

6/10 Okay

Richard

Stayed 6 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, we will be back!
My family stayed 3 nights in the junior suite and were very impressed with the room and could not fault anything. The location is fantastic and is within short walking distance to all the major shopping malls and tourist attractions.
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
This is my 2nd stay with novotel. Location is near to Pavilion KL yet away from the buzz.
Stayed 3 nights in Jun 2024

10/10 Excellent

Dawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very comfortable and nice hotel, as with all Novotel hotels. Location is very good too and just a short walk and opposite to Pavilion Mall.
Stayed 1 night in May 2024

8/10 Good

Kah Peng

Stayed 3 nights in Apr 2024

8/10 Good

GARRETT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally ok hotel. No bad thing to say not to book, but no good thing to say otherwise… walkable to pavilion. And klcc
Stayed 3 nights in May 2024