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Pullman Kuala Lumpur City Centre Hotel & Residences

5.0 star property
Family-friendly 5-star hotel near Berjaya Times Square

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pullman Kuala Lumpur City Centre Hotel & Residences

Exterior
Outdoor pool, sun loungers
Gazebo
Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

8.4 out of 10

Very good

Popular amenities

  • Restaurant
  • Gym
  • Breakfast available
  • Pool
    Pool
  • Bar
    Bar
  • Parking included
    Parking included

Explore the area

Map
No. 4 Jalan Conlay, Kuala Lumpur, 50450
  • Pavilion Kuala Lumpur
    5 min walk
  • Kuala Lumpur Convention Centre
    7 min walk
  • Aquaria KLCC
    8 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    46 min drive

Room options

View all photos for Executive Room, 2 Single Beds, Business Lounge Access

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 2 Single Beds, Business Lounge Access

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed (Grand)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed (Grand)

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access (Grand)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Business Lounge Access (Grand)

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms (2 King beds and 2 Single beds)

Apartment, 3 Bedrooms (2 King beds and 2 Single beds)

Apartment, 3 Bedrooms (2 King beds and 2 Single beds)

  • 201 sq m
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Business Lounge Access

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Business Lounge Access

  • 108 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Business Lounge Access

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Business Lounge Access

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 2 Single Beds

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment, 1 Bedroom (1 King bed and 1 Bunk bed)

Family Apartment, 1 Bedroom (1 King bed and 1 Bunk bed)

Family Apartment, 1 Bedroom (1 King bed and 1 Bunk bed)

  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed, Business Lounge Access

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Business Lounge Access

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Penthouse, 1 King Bed, Business Lounge Access

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Penthouse, 1 King Bed, Business Lounge Access

  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms (1 King bed and 2 Single beds)

Hypo-allergenic bedding, minibar, in-room safe, desk

Apartment, 2 Bedrooms (1 King bed and 2 Single beds)

  • 97 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom (1 King bed)

Apartment, 1 Bedroom (1 King bed)

Apartment, 1 Bedroom (1 King bed)

  • 59 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
DoubleTree by Hilton Hotel Kuala Lumpur
Pool
Kids pool
Parking included
Restaurant
4.4 out of 5, Excellent, (1003)
The price is CA $131
per night
CA $158 total
includes taxes & fees
5 Dec - 6 Dec
DoubleTree by Hilton Hotel Kuala Lumpur

About the area

Kuala Lumpur

City center retreat .At this Kuala Lumpur City Centre hotel, you'll be steps from Pavilion Kuala Lumpur and within a 15-minute walk of KLCC Park. Also, Suria KLCC Shopping Centre is within half a mile (1 km) and Berjaya Times Square is within 2 miles (3 km).

What's nearby

  • Pavilion Kuala Lumpur - 5 min walk - 0.5 km
  • KLCC Park - 11 min walk - 1.0 km
  • Suria KLCC Shopping Centre - 12 min walk - 1.0 km
  • Petronas Twin Towers - 15 min walk - 1.3 km
  • Berjaya Times Square - 19 min walk - 1.6 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Conlay MRT Station - 6 min walk
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪Grand Imperial Restaurant - ‬2 min walk
  • ‪KyoChon 1991 - ‬2 min walk
  • ‪Altitude @ Banyan Tree Kuala Lumpur - ‬2 min walk
  • ‪Vertigo - ‬1 min walk
  • ‪Enju Japanese Restaurant - ‬2 min walk

About this property

Pullman Kuala Lumpur City Centre Hotel & Residences

Family-friendly 5-star hotel near Berjaya Times Square
Pullman Kuala Lumpur City Centre Hotel & Residences offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business center and meeting rooms are available. A children's pool, a 24-hour fitness center, and spa services are also featured at the luxury Pullman Kuala Lumpur City Centre Hotel & Residences. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

  • 607 guestrooms or units
  • 29 levels
  • 2 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2002
  • Supervised childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Pullman Kuala Lumpur City Centre Hotel & Residences offers 607 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Vibes Spa has massage/treatment rooms. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Indonesian, Malay

Property amenities

Family friendly

  • Access to nearby outdoor pool
  • Arcade/game room
  • Children's pool
  • Free cribs/infant beds
  • Outdoor pool
  • Playground
  • Supervised childcare (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (MYR 30 per day)
  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free shopping center shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 91.80 for adults and MYR 45.90 for children
  • 4 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Access to nearby outdoor pool
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pullman Kuala Lumpur City Centre Hotel & Residences

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 91.80 for adults and MYR 45.90 for children
  • Airport shuttle fee: MYR 300 per vehicle (one way)
  • Valet parking fee: MYR 30 per day
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.
    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Prince Kuala Lumpur
Kuala Lumpur Hotel Prince
Kuala Lumpur Prince
Kuala Lumpur Prince Hotel
Prince Hotel
Prince Hotel Kuala Lumpur
Prince Kuala Lumpur
Prince Kuala Lumpur Hotel
Pullman Kuala Lumpur City Centre Hotel
Pullman Kuala Lumpur City Centre
Pullman Kuala Lumpur City Centre Hotel Residences
Pullman Kuala Lumpur City Centre Hotel & Residences Hotel
Pullman Kuala Lumpur City Centre Hotel & Residences Kuala Lumpur

Pullman Kuala Lumpur City Centre Hotel & Residences Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 470 out of 1003 reviews" "
Rating 8 - Good. 356 out of 1003 reviews" "
Rating 6 - Okay. 100 out of 1003 reviews" "
Rating 4 - Poor. 55 out of 1003 reviews" "
Rating 2 - Terrible. 22 out of 1003 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Siew Weng

Stayed 5 nights in Aug 2024

10/10 Excellent

Bilal

Travelled with partner
Love this place been coming here since it was called the prince hotel and will always come back
Stayed 3 nights in Aug 2024

10/10 Excellent

Artem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Dinesh

Stayed 1 night in Jul 2024

8/10 Good

Fahed

Business traveller
Liked: Cleanliness, staff & service
Good Location
Good loction . I stayed in 22nd floor and i ve still listen to the noise outside . bed is so so
Stayed 2 nights in Jul 2024

8/10 Good

Mohamed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

2/10 Terrible

Abhishek

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Pathetic Service
The property is perfect in terms of location, cleanliness, and room size. The check-in was very smooth and Jackson was accommodating and prompt. However, post that you are on your own, the room service for any service was beyond pathetic. The in-room dining or concierge service never answers your call. The times that they answer your call, they say they will call you back and they never call. I was even expected to carry my bags down as the concierge service was very busy. The only time they offer to help you is when you carry your bags to the reception. The lack of basic courtesy and service standards makes this hotel a poor choice for anyone expecting even some modest comfort during their stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lum

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Wei Liang

Stayed 3 nights in Jul 2024

4/10 Poor

Eddie

Business traveller
Liked: Cleanliness, room comfort
Terrible Check in
Checking in was a pain and took more than an hour. Room was very basic and tired. Food in the coffee house was also bad
Stayed 1 night in Jul 2024

8/10 Good

jmk

Stayed 3 nights in Jul 2024

8/10 Good

Sim

Liked: Cleanliness, staff & service, property conditions & facilities
The location is good
Stayed 2 nights in Jun 2024

10/10 Excellent

Ahshida

Travelled with partner
Liked: Cleanliness, staff & service, amenities
My preferred hotel when I’m staying in Kuala Lumpur. The standard rooms are a bit dated, but items are well-conditioned. I prefer the bigger room, as the design is updated. However, I really like the area for its convenience to Bukit Bintang. It’s also faster to get a Grab as the main road is less busy.
Stayed 3 nights in Jun 2024

8/10 Good

Ragini

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Jedrick Daimler

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its really nice
Stayed 2 nights in Jun 2024

10/10 Excellent

Jedrick Daimler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing
Stayed 2 nights in Jun 2024

8/10 Good

YIN YIN YVONNE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The residence a bit old as compared to the hotel wing, overall still ok.
Stayed 3 nights in Jun 2024

10/10 Excellent

Trisyia

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, short walk to Pavilion mall KL via the covered walkway from the Banyan Tree hotel next door. Small part of the walkway is unsheltered, but location is convenience enough.
Stayed 1 night in Jun 2024

10/10 Excellent

Ronil

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and high quality bedding
Stayed 5 nights in Jun 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a good location
It's a centrally located hotel opposite Pavilion Mall and in Bukit Bintang, right in the heart of the KL city centre. The room is comfortable and spacious, with a large toilet. The downside is that there is a strong cigarette smell in the corridor outside the room.
Stayed 2 nights in May 2024

8/10 Good

John Chung Yen

Travelled with group
Liked: Cleanliness, staff & service
Staff are helpful and polite. Convenient to walk about. The followings need improvement: a. It needs renovation in the room overall. It is still ok now but one can see it will run down in the near future, b. Sitting areas in the lobby needs improvement and more comfortable seats. c. Overall renovation is needed.
Stayed 4 nights in May 2024

10/10 Excellent

Yeow Khuan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money for biz travelling
Stayed 3 nights in May 2024

10/10 Excellent

ZAHHAREN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, large and comfortable. I ordered room service for diñner as i had work to do. Very good meal and great service. Highly recommended AAA
Stayed 2 nights in May 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Spacious room, but quality didn't feel up to par with Pullman standards. Also breakfast was really underwhelming.
Stayed 2 nights in May 2024