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Pullman Kuala Lumpur City Centre Hotel & Residences

5.0 star property
Family-friendly 5-star hotel near Berjaya Times Square

Choose dates to view prices

Photo gallery for Pullman Kuala Lumpur City Centre Hotel & Residences

Interior
Apartment, 3 Bedrooms (2 King beds and 2 Single beds) | Private kitchen
Prestige Room, 1 King Bed
Exterior
Outdoor pool, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Parking available
  • Spa
  • Breakfast available

Explore the area

Map
No. 4 Jalan Conlay, Kuala Lumpur, 50450
  • Pavilion Kuala Lumpur
    ‪5 min walk‬
  • KLCC Park
    ‪11 min walk‬
  • Petronas Twin Towers
    ‪15 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪46 min drive‬

Room options

View all photos for Club Room, 2 Single Beds, Club Lounge Access

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 2 Single Beds, Club Lounge Access

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Prestige Room, 1 King Bed

Prestige Room, 1 King Bed

Prestige Room, 1 King Bed

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Club Lounge Access

Club Suite, 1 King Bed, Club Lounge Access

Club Suite, 1 King Bed, Club Lounge Access

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms (2 King beds and 2 Single beds)

Apartment, 3 Bedrooms (2 King beds and 2 Single beds)

Apartment, 3 Bedrooms (2 King beds and 2 Single beds)

  • 201 sq m
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Premium Apartment, 1 Bedroom (1 King Bed)

Premium Apartment, 1 Bedroom (1 King Bed)

Premium Apartment, 1 Bedroom (1 King Bed)

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Club Lounge Access

Executive Suite, 1 King Bed, Club Lounge Access

Executive Suite, 1 King Bed, Club Lounge Access

  • 108 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Regency Suite, 1 King Bed, Club Lounge Access

Regency Suite, 1 King Bed, Club Lounge Access

Regency Suite, 1 King Bed, Club Lounge Access

  • Sleeps 3
  • 1 King Bed

View all photos for Governor Suite Club Lounge Access, 1 King Size Bed

Governor Suite Club Lounge Access, 1 King Size Bed

Governor Suite Club Lounge Access, 1 King Size Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 2 Single Beds

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment, 1 Bedroom (1 King bed and 1 Bunk bed)

Family Apartment, 1 Bedroom (1 King bed and 1 Bunk bed)

Family Apartment, 1 Bedroom (1 King bed and 1 Bunk bed)

  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 1 King Bed, Club Lounge Access

Club Room, 1 King Bed, Club Lounge Access

Club Room, 1 King Bed, Club Lounge Access

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Penthouse, 1 King Bed, Club Lounge Access

Club Penthouse, 1 King Bed, Club Lounge Access

Club Penthouse, 1 King Bed, Club Lounge Access

  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms (1 King bed and 2 Single beds)

Apartment, 2 Bedrooms (1 King bed and 2 Single beds)

Apartment, 2 Bedrooms (1 King bed and 2 Single beds)

  • 97 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Apartment, 1 Bedroom (1 King bed)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Apartment, 1 Bedroom (1 King bed)

  • 59 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Kuala Lumpur

City center retreat .At this Kuala Lumpur City Centre hotel, you'll be steps from Pavilion Kuala Lumpur and within a 15-minute walk of KLCC Park. Also, Suria KLCC Shopping Centre is within half a mile (1 km) and Berjaya Times Square is within 2 miles (3 km).

What's nearby

  • Pavilion Kuala Lumpur - 5 min walk - 0.5 km
  • KLCC Park - 11 min walk - 1.0 km
  • Suria KLCC Shopping Centre - 12 min walk - 1.0 km
  • Petronas Twin Towers - 15 min walk - 1.3 km
  • Berjaya Times Square - 19 min walk - 1.6 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Conlay MRT Station - 6 min walk
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪Grand Imperial Restaurant - ‬2 min walk
  • ‪KyoChon 1991 - ‬2 min walk
  • ‪Altitude @ Banyan Tree Kuala Lumpur - ‬2 min walk
  • ‪Vertigo - ‬1 min walk
  • ‪Enju Japanese Restaurant - ‬2 min walk

About this property

Pullman Kuala Lumpur City Centre Hotel & Residences

Family-friendly 5-star hotel near Berjaya Times Square
Pullman Kuala Lumpur City Centre Hotel & Residences offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business center and meeting rooms are available. A children's pool, a 24-hour fitness center, and spa services are also featured at the luxury Pullman Kuala Lumpur City Centre Hotel & Residences. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

  • 607 guestrooms or units
  • 29 levels
  • 2 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2002
  • Supervised childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Pullman Kuala Lumpur City Centre Hotel & Residences offers 607 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Vibes Spa has massage/treatment rooms. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Indonesian, Malay

Property amenities

Family friendly

  • Access to nearby outdoor pool
  • Arcade/game room
  • Children's pool
  • Free cribs/infant beds
  • Outdoor pool
  • Playground
  • Supervised childcare (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (MYR 30 per day)
  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free shopping center shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 91.80 for adults and MYR 45.90 for children
  • 4 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Access to nearby outdoor pool
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pullman Kuala Lumpur City Centre Hotel & Residences

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 91.80 for adults and MYR 45.90 for children
  • Airport shuttle fee: MYR 300 per vehicle (one way)
  • Valet parking fee: MYR 30 per day
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.
    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Prince Kuala Lumpur
Kuala Lumpur Hotel Prince
Kuala Lumpur Prince
Kuala Lumpur Prince Hotel
Prince Hotel
Prince Hotel Kuala Lumpur
Prince Kuala Lumpur
Prince Kuala Lumpur Hotel
Pullman Kuala Lumpur City Centre Hotel
Pullman Kuala Lumpur City Centre
Pullman Kuala Lumpur City Centre Hotel Residences
Pullman Kuala Lumpur City Centre Hotel & Residences Hotel
Pullman Kuala Lumpur City Centre Hotel & Residences Kuala Lumpur

Pullman Kuala Lumpur City Centre Hotel & Residences Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 486 out of 1004 reviews
Rating 8 - Good. 337 out of 1004 reviews
Rating 6 - Okay. 100 out of 1004 reviews
Rating 4 - Poor. 58 out of 1004 reviews
Rating 2 - Terrible. 23 out of 1004 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Muhammad

Travelled with family
Liked: Amenities
Great facilities. Food at breakfast an be warmed up a little bit. Quiet and near the shopping mall.
Stayed 3 nights in Dec 2024

6/10 Okay

Richard

Stayed 5 nights in Nov 2024

6/10 Okay

Mun Fatt David

Liked: Cleanliness, property conditions & facilities
Overall the property is clean. There are two things about the property. First it is the food. Some of the dishes offered for breakfast are salty. Lastly I am surprised that the property does not return the customer the security deposit slip upon check out. The deposit is meant to offset any expenses incurred during the stay. As I am cleared by the counter staff at check out, there should not be any charge to the customer and the deposit slip has to be returned. This is how other hotels are doing upon check out.
Stayed 3 nights in Dec 2024

10/10 Excellent

Russul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location close to everything with good service and facilities
Stayed 10 nights in Nov 2024

10/10 Excellent

David

Stayed 2 nights in Nov 2024

4/10 Poor

Nicholas

Disliked: Staff & service, property conditions & facilities, room comfort
Room had a very heavy perfume smell the moment you open the room door. Told receptionist about it and asked for them to get rid of smell but it didn’t happen. On two occasions , whole reception was left unattended with no one at the desk at all
Stayed 3 nights in Nov 2024

8/10 Good

Damian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good except check in and check out very slow. Only one person attending.
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Guillermo

Travelled with family, Business traveller
.
Stayed 3 nights in Oct 2024

6/10 Okay

Famiza

Travelled with family
Disliked: Staff & service, property conditions & facilities
The property is situated in a great location, but the two-bedroom apartment definitely needs some updating. I noticed a strong smell of smoke in my room, despite requesting a non-smoking option. A word of caution: double-check your room charges at checkout. The staff charged me for an additional night, even though I had already paid for my entire stay in advance. The reception team seemed unaware of this charge and couldn't resolve the issue. I was running late for my flight, but they insisted I wait for their finance team to address the extra charges. Overall, this left me with a less-than-positive impression of the hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Zubaidah, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience and easy assessable to shopping and eatery
Stayed 3 nights in Sep 2024

8/10 Good

Lian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is great. The only issue is that the detergent used for hallway carpet smells very strong and unpleasant.
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Eamon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for five nights. Good hotel, great service. But they are renovating some rooms and it can be noisey up to 530pm.
Stayed 5 nights in Sep 2024

10/10 Excellent

Te

Liked: Cleanliness, staff & service, property conditions & facilities
Best concierge service with Sheriff. Extremely helpful and honest. Always available and smiles. It makes a big difference.
Stayed 1 night in Sep 2024

8/10 Good

Fahed

Travelled with family
Liked: Cleanliness, staff & service
Central location
Central location , very good service and restaurants . however , it is outdated
Stayed 2 nights in Sep 2024

4/10 Poor

Beena

Stayed 3 nights in Aug 2024

10/10 Excellent

Te

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and dining options. Great shopping opportunities.
Stayed 4 nights in Aug 2024

10/10 Excellent

Sitti Nurliza, Kota Bharu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, cleaness hotel, good staff, in room dining very good
Stayed 2 nights in Aug 2024

10/10 Excellent

Rajendra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

SIEW FANG

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Wanted to use the tub but water was not warm enough
Stayed 2 nights in Aug 2024

10/10 Excellent

Siew Weng

Stayed 5 nights in Aug 2024

10/10 Excellent

Bilal

Travelled with partner
Love this place been coming here since it was called the prince hotel and will always come back
Stayed 3 nights in Aug 2024