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Tropicana The Residence KLCC Golden Crown

4.0 star property
4-star apartment near KLCC Park

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Photo gallery for Tropicana The Residence KLCC Golden Crown

View from property
Poolside bar
Lobby sitting area
Indoor pool
Premier Apartment, 1 Bedroom, City View (KL Tower View Suite) | Living room

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast available
  • Pool
  • Spa
  • Outdoor space
  • Parking included
  • Gym

Explore the area

Map
121 Jln Ampang, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 50450
  • Ampang Point Shopping Centre
    ‪4 min walk‬
  • KPJ Ampang Puteri Specialist Hospital
    ‪9 min walk‬
  • Gleneagles Kuala Lumpur
    ‪18 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪48 min drive‬

Room options

View all photos for Luxury One-Bedroom KLCC View Suite

Luxury One-Bedroom KLCC View Suite

Luxury One-Bedroom KLCC View Suite

  • 77.00 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Premier Apartment, 1 Bedroom, City View (KL Tower View Suite)

View from room

Premier Apartment, 1 Bedroom, City View (KL Tower View Suite)

  • 77 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Executive Family Two-Bedroom KL Tower View

View from room

Grand Executive Family Two-Bedroom KL Tower View

  • 98.00 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Presidential Three Bedroom Apartment KL Tower View

Presidential Three Bedroom Apartment KL Tower View

Presidential Three Bedroom Apartment KL Tower View

  • 145 sq m
  • 3 bedrooms
  • 3 bathrooms
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Apartment (Economy)

Deluxe Apartment (Economy) | View from room

Deluxe Apartment (Economy)

  • 77 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Two Bedroom KLCC View Apartment

Presidential Two Bedroom KLCC View Apartment

Presidential Two Bedroom KLCC View Apartment

  • 99 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed

Similar properties

Reception

Four Points by Sheraton Kuala Lumpur, Chinatown

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (435)
The price is CA $134
per night
CA $148 total
includes taxes & fees
3 Mar - 4 Mar
Four Points by Sheraton Kuala Lumpur, Chinatown

About the area

Kuala Lumpur

City center retreat .At this Kuala Lumpur apartment, you'll be within 3 miles (5 km) of KLCC Park and 6 miles (10 km) of Petronas Twin Towers. Suria KLCC Shopping Centre and Berjaya Times Square are also within 6 miles (10 km).
View more Apartments in Kuala LumpurOpens in a new window

What's nearby

  • Petronas Twin Towers - 5 min drive
  • KLCC Park - 6 min drive
  • Suria KLCC Shopping Centre - 6 min drive
  • Pavilion Kuala Lumpur - 7 min drive
  • Berjaya Times Square - 7 min drive

Getting around

  • Jelatek Station - 3 min drive
  • Kuala Lumpur Masjid Jamek Station - 7 min drive
  • Kuala Lumpur International Airport (KUL) - 48 min drive

Restaurants

  • ‪Tandoori Hut - ‬1 min walk
  • ‪Cosy Corner @ Ampang Point - ‬4 min walk
  • ‪Sushi King - ‬4 min walk
  • ‪Cozy Corner - ‬4 min walk
  • ‪Cafe Jeliro Sengoti - ‬3 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Tropicana The Residence KLCC Golden Crown

4-star apartment near KLCC Park
Tropicana The Residence KLCC Golden Crown offers its guests an indoor pool, a sauna, and a 24-hour fitness center. An airport shuttle (available 24 hours) is available for a fee. Spa services, a terrace, and gift shops/newsstands are also featured at the business-friendly Tropicana The Residence KLCC Golden Crown. The apartment can provide concierge services and a complimentary grocery shopping service. Self parking is free.

Smoking is allowed in designated areas at this 4-star Kuala Lumpur apartment.

  • 15 guestrooms or units
  • 56 levels
  • Breakfast available (surcharge)
  • Concierge
  • Grocery service (free)
  • Terrace
  • Gift shop
  • ATM
  • Elevator
  • Smoking in designated areas
Tropicana The Residence KLCC Golden Crown offers 15 air-conditioned accommodations with hair dryers and irons/ironing boards. Accommodations offer separate sitting areas and include dining tables. 32-inch flat-screen televisions come with satellite channels. Accommodations at this 4-star apartment have kitchens with refrigerators, microwaves, and dishwashers. Bathrooms include shower/tub combinations, complimentary toiletries, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs.

Guests can pamper themselves by indulging in the onsite spa services.

Languages

Arabic, Dutch, English, Indonesian, Malay, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian

Property amenities

Pool/Spa

  • Indoor pool
  • Sauna
  • Spa services

Internet

  • Free WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Kitchen

  • Refrigerator
  • Microwave
  • Oven
  • Dishwasher
  • Electric kettle

Dining

  • Buffet breakfast available for a fee daily 7:00 AM–9:00 AM: MYR 100 per person
  • Dining table

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower/tub combination
  • Toothbrush and toothpaste
  • Hair dryer
  • Soap
  • Shampoo
  • Toilet paper
  • Towels provided
  • Free toiletries

Living spaces

  • Sitting area

Entertainment

  • 32-inch flat-screen TV with satellite service

Outdoor areas

  • Terrace
  • Outdoor furniture

Work spaces

  • Laptop workspace
  • Desk chair

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Elevator
  • Tile flooring in room
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Iron/ironing board
  • Gift shop/newsstand
  • ATM/banking services
  • Free grocery shopping service
  • Champagne service

Location highlights

  • Near the airport
  • Near a train station
  • In the city center

Things to do

  • 24-hour fitness center
  • Theme parks nearby

Safety features

  • Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 15 rooms
  • 56 floors

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions; your host will greet you
Prior to arrival, you must complete online registration via a secure link

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 100 per person
  • Airport shuttle fee: MYR 200 per vehicle (one-way, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation.

Property Registration Number +60 10-288 8626

Property is also known as

Tropicana The Residence KLCC Golen Crown
Tropicana The Residence KLCC Golden Crown Apartment
Tropicana The Residence KLCC Golden Crown Kuala Lumpur
Tropicana The Residence KLCC Golden Crown Apartment Kuala Lumpur

Tropicana The Residence KLCC Golden Crown Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 9 out of 22 reviews
Rating 8 - Good. 3 out of 22 reviews
Rating 6 - Okay. 4 out of 22 reviews
Rating 4 - Poor. 3 out of 22 reviews
Rating 2 - Terrible. 3 out of 22 reviews

7.2/10

Cleanliness

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Rana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I recently stayed at a hotel in Malaysia that I booked through Expedia, and my experience was extremely disappointing. The hotel looked great in the pictures online, but the reality was far from it. The room I was given was in terrible condition, with mould growing on the ceiling. Despite reporting the issue to the hotel management and explaining that my wedding was the next day, my request for a room change was ignored. I repeatedly asked for a different room, but the management was unhelpful and rude. Their lack of professionalism and customer service skills were appalling. I also contacted Expedia, hoping they would assist in resolving the issue, but they failed to provide a solution or even contact the property on my behalf. Given that I booked through their platform, I expected better support and facilitation from them. I ended up staying in that dirty room for 13 nights, and the entire experience was unacceptable. I will never recommend this hotel to anyone due to the poor condition of the rooms and the disrespectful attitude of the management. Avoid this hotel if you value your comfort and proper customer service.
Stayed 13 nights in Oct 2024

6/10 Okay

Fazal

Liked: Cleanliness, amenities
I recently stayed at this property for four nights, and unfortunately, it did not live up to expectations. While the location is nice, and the property itself has a lot of potential, the experience was disappointing due to a lack of basic services and communication issues. Firstly, there was no housekeeping at all during my entire stay, which was frustrating and left the room feeling neglected. This made a big difference in the overall comfort and cleanliness, which are essentials for any hotel stay. Additionally, communication from the property management was poor. When I tried to reach out regarding the lack of housekeeping and other basic needs, responses were either delayed or unhelpful. It felt as though guest concerns were not a priority, which was disappointing. The area and the property’s appearance suggest a high standard, but unfortunately, that standard was not reflected in the service. The lack of attention to basic upkeep and guest satisfaction was surprising and disappointing, given the potential of the place. Overall, I would not recommend this property unless management improves their maintenance and customer service.
Stayed 4 nights in Oct 2024

8/10 Good

ROSLEE

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Mentor

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

IVO, SARASOTA

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Andrea

Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2024

6/10 Okay

Alan

Disliked: Cleanliness
Overall a disappointing stay
This was our second apartment at Tropicana... the first was well equipped but not vry clean... the seconnd did not have a working oven, a microwave or ironing board so overall not very impressed. The location is fantastic for everything in KLCC but the standard of the apartment lets it down.
Stayed 4 nights in Jul 2024

8/10 Good

Michael

Liked: Cleanliness, room comfort
Gute Lage
Apartment-Hotel (vermutlich verschiedene Betreiber) direkt gegenüber der Petronas-Tower. Bei unserem Aufenthalt (Nov 2024) wurden Renovierungsarbeiten im Bereich der Rezeption durchgeführt, so dass wir keine Aussage über die tatsächliche Lobby machen können. An der Rezeption wurde von einem dortigen Mitarbeiter ein Whatsapp-Kontakt auf meinem Handy eingerichtet, über den die weitere Kommunikation zum Betreiber, inklusive Anfragen und Wünsche aller Art (24/7), ablief. Wir wurden dann aber auch persönlich von einem Mitarbeiter abgeholt und zu unserem Apartment begleitet und beim Checkout auch wieder verabschiedet. Unser Apartment (Honeymoon Suite) war sehr geräumig und toll eingrichtet (u.a. Küche mit Waschmaschine, Trockner, etc.), mit hervorragendem Blick auf die Petronas-Tower. Das Mobiliar war allerdings stellenweise ein wenig verschlissen, was aber nur optisch etwas ausmachte. Das Personal war insgesamt, bis auf einen Mitarbeiter am Pool, sehr freundlich und sehr hilfsbereit. Leider war das Wasser im Pool auf dem Roof-Top grün und nicht klar, was durch die Mitarbeiter auf einen Defekt in der Filteranlage geschoben wurde. Die Rundum-Aussicht auf dem gesamten Roof-Top ist überragend. Die Petronas-Tower mit Einkaufszentrum und Subway-Station sind fußläufig in wenigen Minuten erreichbar.
Stayed 4 nights in Nov 2024

8/10 Good

Ole Gregers

Business traveller
Liked: Cleanliness, room comfort
Call before check in.
It is an Appartement not a hotel, so for the check in one have to call. When first in contact then everything goes smoothly.
Stayed 5 nights in Nov 2024

4/10 Poor

WON CHUL

Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Nov 2024

2/10 Terrible

Benjamin

Disliked: Cleanliness
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, room comfort
I would advise against staying at this particular hotel. The service quality here is extremely disappointing, and the management’s response to issues is even worse; when we had a problem, they didn’t even bother to meet with us. The condition of the flat does not match the photos—it’s damp, the AC barely functions, the towels aren’t properly cleaned, and the place is poorly equipped overall. Look elsewhere nearby for a better experience.
Stayed 5 nights in Oct 2024

6/10 Okay

AHAMED AZIMULLAH

Stayed 3 nights in Oct 2024

10/10 Excellent

Ali

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Takashi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and nice room.
Stayed 1 night in Aug 2024