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Arena Boutique Hotel Kuala Terengganu

3.0 star property
Enjoy the free parking at this 3-star Kuala Terengganu hotel

Choose dates to view prices

Photo gallery for Arena Boutique Hotel Kuala Terengganu

Interior entrance
Premium King | Bathroom
Executive Suite
Fitness facility
Deluxe Family-4 Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
No 49, Jalan Sultan Ismail, Kuala Terengganu, Terengganu, 20200
  • Kampung Cina
    ‪3 min walk‬
  • Pasar Payang
    ‪9 min walk‬
  • Kuala Terengganu Drawbridge
    ‪3 min drive‬
  • Kuala Terengganu (TGG-Sultan Mahmood)
    ‪22 min drive‬

Room options

View all photos for Premium King

Premium King

Premium King

  • 33.2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Family-3 Room

Superior Family-3 Room

Superior Family-3 Room

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Single

Superior Single

Superior Single

  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Queen

Superior Queen

Superior Queen

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Family-5 Room

Premium Family-5 Room

Premium Family-5 Room

  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

View all photos for Deluxe Family-4 Room

Deluxe Family-4 Room

Deluxe Family-4 Room

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King

Desk, soundproofing, iron/ironing board, bed sheets

Deluxe King

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin

Superior Twin

Superior Twin

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 44 sq m
  • Sleeps 3
  • 1 King Bed, 1 Queen Sofa Bed and 1 Twin Futon

About the area

Kuala Terengganu

In Kuala Terengganu .Your stay at this Kuala Terengganu hotel places you within a 10-minute walk of Kampung Cina and Ho Ann Kiong. Sultan Ismail Nasiruddin Shah Stadium and Pasar Payang are also within half a mile (1 km).

What's nearby

  • Kampung Cina - 3 min walk - 0.3 km
  • Pasar Payang - 9 min walk - 0.8 km
  • KTCC Mall - 3 min drive - 2.9 km
  • Kuala Terengganu Drawbridge - 3 min drive - 2.9 km
  • Crystal Mosque - 7 min drive - 5.8 km

Getting around

  • Kuala Terengganu (TGG-Sultan Mahmood) - 22 min drive

Restaurants

  • ‪Plaza Perdana - ‬3 min walk
  • ‪Superstar Family Karaoke - ‬3 min walk
  • ‪Nasi Dagang Atas Tol - Bandar - ‬3 min walk
  • ‪Plan A Restaurant - ‬4 min walk
  • ‪Auntie Dayana's - ‬2 min walk

About this property

Arena Boutique Hotel Kuala Terengganu

Enjoy the free parking at this 3-star Kuala Terengganu hotel
A computer station is on site and WiFi is free in public spaces. A business center and 2 meeting rooms are available. Event space at this hotel measures 600 square feet (56 square meters) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. A 24-hour fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly Arena Boutique Hotel Kuala Terengganu. Limited free parking is available on a first-come, first-served basis.

This 3-star Kuala Terengganu hotel is smoke free.

  • 88 guestrooms or units
  • 600 sq ft of conference space
  • 56 sq m of conference space
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
Arena Boutique Hotel Kuala Terengganu offers 88 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Smart televisions come with Netflix.

Bathrooms include showers, bidets, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Chinese (Mandarin), English, Malay

Similar properties

m. Premium Family Room

Asia Premium Hotel Kuala Terengganu

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
4.0 out of 5, Very good, 55 reviews
The price is CA $38
CA $48 total
includes taxes & fees
May 21 - May 22
Asia Premium Hotel Kuala Terengganu

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Phone accessibility kit
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Netflix
  • Smart TV
  • Streaming services

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Arena Boutique Hotel Kuala Terengganu

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MYR 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 30 per vehicle
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash.

Parking is available on a first-come, first-served basis. Parking reservations are not accepted.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Arena Kuala Terengganu
Arena Boutique Hotel Kuala Terengganu Hotel
Arena Boutique Hotel Kuala Terengganu Kuala Terengganu
Arena Boutique Hotel Kuala Terengganu Hotel Kuala Terengganu

Arena Boutique Hotel Kuala Terengganu Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 23 out of 55 reviews
Rating 8 - Good. 18 out of 55 reviews
Rating 6 - Okay. 6 out of 55 reviews
Rating 4 - Poor. 5 out of 55 reviews
Rating 2 - Terrible. 3 out of 55 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Loan

Stayed 1 night in Mar 2024

10/10 Excellent

Mohd Azizi

Stayed 1 night in Oct 2024

8/10 Good

Soon Keong

Travelled with family
Liked: Amenities
Ok
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

KWOK LEUNG KELVIN

Stayed 1 night in Jul 2024

8/10 Good

Seng, Bothell

Travelled with family
Liked: Staff & service
There were lots of insect in the bathroom. Sheets were stained and window ledges covered with bird poop. Check in needs a RM 100 cash deposit and have to retain the receipt to claim the money back. Did not know this in advance since nobody said anything. No convenience store close by. Closest restaurants are in Kampung Cina which is about 10 mins walk.
Stayed 1 night in Jun 2024

6/10 Okay

Patrick

Disliked: Cleanliness

Noisy 1st floor room

Basic hotel fine for a stop over. Location is very convenient to nearby Chinatown. Room on the 1st floor was very noisy. Housekeeping is so-so ( dust and fine cobwebs at corners etc).
Stayed 1 night in Apr 2024

10/10 Excellent

KimTong

Stayed 1 night in Mar 2024

8/10 Good

Tan Poo

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean
Stayed 1 night in Apr 2024

4/10 Poor

Patrick

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Ants, dirty fridge and stained bedsheets

The staff of this hotel was very kind and the location was good. The negative part was the cleanliness. Pretty much everything in the room was dirty (yellow fluid in the mini fridge, multiple stains on the bedsheets, bathroom, floors, cups, counter..) Also this room was infested by ants. And then I saw infested, I mean over a few hundreds. I was very disappointed and will not stay here again.
Fridge filled with liquid and also wasn't working well.
Stains on the bedsheet
Stayed 1 night in Mar 2024

8/10 Good

Soon Keong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in the downtown.
Stayed 1 night in Feb 2024

4/10 Poor

Zlyana

Disliked: Cleanliness
Stayed 3 nights in Jun 2023

8/10 Good

Harveen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Total of 5 floors, each floor has it's own ironing facility. Rooms are okay maybe can include basic amenities such as vanity kit. Requested for a room with window, but the view was toward the inner part of building (view of aircond compressors). Just next door to it, is a restaurant/café (Plan A). Walkable distant to china town and surrounded by banks, pharmacies. Overall it was okay for 1 night stay.
Stayed 1 night in Apr 2023

8/10 Good

Munizah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice business hotel with comfy no frills amenities. Furnishings are new and polished. easy access to shopping and nice cafes as it's in town. Parking at the back also good but limited. The hotel photo showing gym is not true as only for walk in guest for others have small fee to pay 😒. No snacks or refreshments provided at lounge as stated in room poster. Hotel reception staff male unfriendly did not have welcoming persona i had to call on him to ask question but he answers reluctantly..

4/10 Poor

LOW

Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean and comfortable hotel

hotel was clean and comfortable. Also easy walk to chinatown for nice food and bus terminal
Stayed 1 night in Apr 2022

2/10 Terrible

Neil, Petaling Jaya

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Prepaid via Expedia RM170 (plus tax) a night for three nights in their 'Superior' Single Room. At check-in, discovered the room was being advertised for RM75 and contained no cupboard, drawers or mini-fridge. When I asked reception for extra hangers and a towel, was refused. Glad I brought all my own toiletries as there were none in the room. Checked out a day early because I was so unhappy with the room and service and (of course) was refused a refund on the night I was no longer staying. Extremely disappointing experience.
Stayed 3 nights in Mar 2022

6/10 Okay

Emily

Stayed 1 night in Feb 2022

8/10 Good

Hasbuhaidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing services except the room locked too early before 12 pm.
Stayed 2 nights in Dec 2021

10/10 Excellent

Eileen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy bed

Very comfy bed. Clean and good stay. 10 mins walk to China town. Lots of bank here. Easy for ATM.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kk

Location of hotel is very convenient with banks just across the road and very near to city
Stayed 2 nights in Aug 2021

10/10 Excellent

MOHD SAMSUL

Liked: Cleanliness, property conditions & facilities, room comfort

👍👍👍

Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities

Smelly pillow and bed sheet

The bed sheet and and pillow is a little bit smelly, please wash or clean it, remove the smell. If this can be improved, I’ll definitely give 5/5 star. Overall it’s good.
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Room comfort

Cheap. rooms are noisy because of noisy staffs

All were good for this price except that u wont br able to rest well because it was veey noisy. Tou can year wveryine close their doors. Workers always bang their foor whenever they walk in and out from the staff room and when they do room service. U will hear alot of banging at night. U get heart attack if u r weak
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

New, clean and comfortable hotel

New, relatively comfortable hotel. Rooms are a bit barebone and could be better designed. But everything is clean and functional. One let down was the staff, who were not very friendly.
Stayed 2 nights in Sep 2020