In Kuala Terengganu .At this hotel, you'll be steps from Zainal Abidin Mosque and within a 10-minute walk of Kampung Cina. Pasar Payang and Central Market are also within half a mile (1 km).
What's nearby
Kampung Cina - 6 min walk - 0.5 km
Pasar Payang - 6 min walk - 0.6 km
Kuala Terengganu Drawbridge - 2 min drive - 1.7 km
KTCC Mall - 2 min drive - 1.9 km
Crystal Mosque - 9 min drive - 7.0 km
Getting around
Kuala Terengganu (TGG-Sultan Mahmood) - 25 min drive
Restaurants
Restoran Aharu Thai - 2 min walk
Subway - 5 min walk
Midtown Cafe - 2 min walk
Warung Pokok Nangka - 3 min walk
Uli Cafe - 5 min walk
About this property
Grand Puteri Hotel
Enjoy the outdoor pool at this 3-star Kuala Terengganu hotel
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. Business amenities include a business center and a meeting room. An outdoor pool, barbecue grills, and complimentary newspapers in the lobby are also featured at the business-friendly Grand Puteri Hotel. Self parking is free.
Smoking is allowed in designated areas at this 3-star Kuala Terengganu hotel.
173 guestrooms or units
Business facilities
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front-desk safe
BBQ grill(s)
Newspapers in lobby (free)
Smoking in designated areas
Coffee shop
1 conference room
Dining venue
Grand Puteri Hotel offers 173 air-conditioned accommodations with minibars and complimentary bottled water. Flat-screen televisions come with premium cable channels.
Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wired Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hair dryers can be requested.
Languages
English, Malay
Property amenities
Family friendly
Laundry facilities
Outdoor pool
Soundproofed rooms
Internet
Available in all rooms: Free wired internet
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
1 restaurant and 1 coffee shop/cafe
Room service available
Things to do
Outdoor pool
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Room amenities
Entertainment
Cable channels
Flat-screen TV
Premium channels
Bedroom
Air conditioning
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels
Food and drink
Coffee/tea maker
Free bottled water
Minibar
More
Desk
Iron/ironing board
Soundproofing
Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard.
Property is also known as
Grand Puteri Hotel Kuala Terengganu
Grand Puteri Hotel
Grand Puteri Kuala Terengganu
Grand Puteri
Grand Puteri Hotel Hotel
Grand Puteri Hotel Kuala Terengganu
Grand Puteri Hotel Hotel Kuala Terengganu
Grand Puteri Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We have stayed many times over the years on holidays on Malaysia’s east coast we use Kuala Terengganu as a stop over between islands, Due to Covid this our first visit since 2019 and the hotel has improved a lot
Hotel really runs down, but the room service for cleanliness is absolutely unaccaptable.
*Given stained towel.
*Used tissues, hairs,etc.. that was used by previous hotel guest still inside the room.
*blood stained on the wall and on toilet curtain.
*cigarete smells.
I have no idea how this hotel got such high rating before this.
The hotel is old and lack of maintenance. There are stains on the carpet. The TV is so small that my monitor is bigger than it. The toilets are lack of amenities, only towels are provided. The hotel itself was constructed with the cheapest materials in the cheapest way. You can’t have a peaceful night and you can hear clearly about what is going on in the corridor. The swimming pool is close without notification.
I booked the hotel with breakfast. When I went for the breakfast, the staffs told me that only hard boiled egg and toast were available as the chef was not there yet. It was 9.30am.
I realised that walk-in rate is cheaper than online rate. I paid RM159/night with breakfast. However, walk-in rate is RM128/night. I feel cheated.
The only consolation is the attitude of the staffs are good.
In nutshell:
1. Not comfortable as the furnitures, toilet wares, floor tiles are all the cheapest materials. Don’t not deserve 3-stars. A boutique hotel will be better than this.
2. They tried their best to keep the cleanliness but it is impossible due to the age of the hotel. You can feel the feet is scratchy when you walk on the carpet. Gross.
3. No proper SOP. How can you advertise with breakfast but only provides a miserable breakfast?
4. Walk-in is cheaper than booking online. I paid RM159 with breakfast per night. Walk-in is RM128.
Don’t stay in this hotel unless you absolutely have to.
The 2-night stay was good except car parking is insufficient. Previously the car part owned by the Masjid was used, thus guests have ample parking space. We do not mind paying for that parking even for a daily fee instead of parking quite far away along the public road/shophouses.
Cleanliness is ok with the room/hotel.
The hotel looks impressive from the outside. Convenient location. Good service. Breakfast is good. Room needs renovation and more cleanliness. Old, greyish looking bath towels. No toiletries, except for a shower gel dispenser. The TV didn't work (no channels tuned in). Free wifi didn't work in room, only in the lobby. I also saw two cockroaches in the room. Clerk tried to ask me to pay the 10 MYR tax at check out, while I've already paid for it at check in.