Sentral Kuantan

3.5 star property
3.5-star hotel perfect for exploring Kuantan

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December 2024
January 2025

Photo gallery for Sentral Kuantan

Restaurant
Minibar, in-room safe, desk, iron/ironing board
Premier Room | Living area
Minibar, in-room safe, desk, iron/ironing board
Lobby

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Parking included
  • Housekeeping

Explore the area

Map
45-P, Jalan Besar, Kuantan, Pahang, 45, Kuantan, Pahang, 25000
  • Menara Kuantan 188
    2 min walk
  • Heroes Museum
    7 min walk
  • Sate Uncle Bard
    1 min walk
  • Kuantan (KUA-Sultan Haji Ahmad Shah)
    20 min drive

Room options

Similar properties

About the area

Kuantan

Heart of Kuantan.With a stay at this Kuantan hotel, you'll be steps from Menara Kuantan 188 and within a 10-minute walk of Heroes Museum. Also, Masjid Negeri is within half a mile (1 km) and Kuantan City Mall is within 2 miles (3 km).

What's nearby

  • Masjid Negeri - 8 min walk
  • Darul Makmur Stadium - 3 min drive
  • Kuantan City Mall - 4 min drive
  • East Coast Mall - 4 min drive
  • Teluk Cempedak Beach - 7 min drive

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 20 min drive

Restaurants

  • ‪Kuantan Pickers & Kedai Kopi - ‬3 min walk
  • ‪Kula Cakes - ‬2 min walk
  • ‪Bazar Ramadhan Taman Kerang - ‬6 min walk
  • ‪Sate Uncle Bard - ‬1 min walk
  • ‪Watak Kopi - ‬1 min walk

About this property

Sentral Kuantan

3.5-star hotel perfect for exploring Kuantan
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

WiFi is free in public spaces. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Sentral Kuantan. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Kuantan hotel.

  • 96 guestrooms or units
  • Built in 2011
  • Terrace on the roof
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Sentral Kuantan offers 96 accommodations with minibars and safes. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Malay

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
During Ramadan, sahur (pre-dawn meal) will not be available. Guests booked in Breakfast Included rates may receive breakfast from 7 AM to 10:30 AM.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sentral Kuantan

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Sentral Kuantan
Sentral Kuantan
Sentral Kuantan Hotel
Hotel Sentral Kuantan
Sentral Kuantan Kuantan
Sentral Kuantan Hotel Kuantan

Sentral Kuantan Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 45 out of 283 reviews" "
Rating 8 - Good. 129 out of 283 reviews" "
Rating 6 - Okay. 82 out of 283 reviews" "
Rating 4 - Poor. 22 out of 283 reviews" "
Rating 2 - Terrible. 5 out of 283 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

4/10 Poor

Mohd Mokhsin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room. The promo photo look nice but reality below standard.
Stayed 3 nights in Oct 2021

4/10 Poor

Mun

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor
Only open 2 floors. All isolation, quarantine and essential industries working for business in this 2 floors. Poor breakfast. Scared to die, avoid this hotel. Dare to try, please book now.
Stayed 3 nights in Jun 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Located in the city and near with food locations. The carpet in the room was not vacuumed. No kleenex and drinking bottles were provided.
Stayed 3 nights in Mar 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
STAINED SMELLY SHEETS
Unless you dont have any other option, you may consider this hotel. I would rate this a 1star hotel not 3. My husband and I stayed here as a transit hotel for our travel. 1. U have to buy your toothbrush and toothpaste (provided over the counter) as it is not provided in the room. 2. One of the sheets smelled like rat urine..DAMN!! 3. Cleanliness is not upheld NOPE NOPE NOPE..
Stayed 1 night in Dec 2020

8/10 Good

Mohd Safwan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020

4/10 Poor

Verified traveller

Travelled with group
“Service” Opportunity To Improves
Aircond not well function. Booking not as per request. Not inform on changes (type bed)
Stayed 1 night in Jun 2020

6/10 Okay

lim

Business traveller
Disliked: Cleanliness, staff & service
dirty
Stayed 1 night in Apr 2020

6/10 Okay

lim

Stayed 1 night in May 2020

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, room comfort
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Business traveller
The service is average. There were no complimentary bottle water on weekdays.
Stayed 5 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Location ok. Bedding is not changed from previous person. Middle of bed sheets looked greasy which I need to sleep as close to the edge of the bed as possible. Also found some hair on bed and pillows. Shower is ok for this budget hotel but carpet is reeeaaally old and worn. Smell of room is very strong...
Stayed 1 night in Jan 2020

4/10 Poor

Salesman

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed
Stayed 1 night in Nov 2019

10/10 Excellent

Nur Asdiyantie Azleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel confortable room
Stayed 1 night in Aug 2019

6/10 Okay

Sook Fong

Stayed 1 night in Aug 2019

8/10 Good

Chun Woh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Teo

Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Pung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money stay at Kuantan
Helpful reception. Good location though the bus station for outstation destinations has been moved outside the city. Friendly people of Kuantan just like hotel staff, informative n spontaneous. I tasted the best kaya jam of my life at breakfast. If ever I go to Kuantan again this hotel will be my home away from home.
Stayed 1 night in Jul 2019

10/10 Excellent

JIMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is way above average. For the price I paid it is more than enough. Location is superb. Bank & few eateries are just within walking distance. Plus even few malls are just within 3 km distance from the hotel. An extra mark for their front office staff. Always smiling and very helpful. They are even great facilities inside the room. Got safe box, hair dryer, complementary (coffee, tea & mineral water) + the water heater & they also have mini fridge inside the room. Things that normally only 4-5 star hotel provided. DEFINITELY MY 1ST CHOICE HOTEL IN KUANTAN STARTING NOW !!!!
Stayed 1 night in Jun 2019