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Hyatt Regency Kuantan Resort

5.0 star property
Upscale beachfront resort with 2 outdoor pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Regency Kuantan Resort

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Free minibar, in-room safe, desk, laptop workspace
3 restaurants, breakfast, lunch, dinner served; Malaysian cuisine
On the beach, beach towels, beach volleyball, beach bar
On the beach, beach towels, beach volleyball, beach bar

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Room service
    Room service
  • Gym
    Gym

Explore the area

Map
Telok Chempedak, Kuantan, Pahang, 25050
  • Teluk Cempedak Beach
    1 min walk
  • Taman Teruntum Mini Zoo
    15 min walk
  • Gelora Park
    5 min drive
  • Kuantan (KUA-Sultan Haji Ahmad Shah)
    38 min drive

Room options

View all photos for Club Room, 2 Single Beds, Sea View

Free minibar, in-room safe, desk, laptop workspace

Club Room, 2 Single Beds, Sea View

  • 39 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed

  • 68 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

Presidential Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Free minibar, in-room safe, desk, laptop workspace

Club Room, 2 Single Beds

  • 39 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Club Room, 1 King Bed

  • 39.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Sea View

Free minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Sea View

  • 34 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Sea View

Standard Room, 1 King Bed, Sea View

Standard Room, 1 King Bed, Sea View

  • 34 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Sea View

Free minibar, in-room safe, desk, laptop workspace

Club Room, 1 King Bed, Sea View

  • 39 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Free minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

  • 34 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Regency)

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Regency)

  • 91 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Regency, Executive Suite

Free minibar, in-room safe, desk, laptop workspace

Regency, Executive Suite

  • 84 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Free minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds

  • 39 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Aerial view

Swiss-Garden Beach Resort Kuantan

Pool
Kids pool
Waterslide
Parking included
3.8 out of 5, Good, (477)
The price is CA $125
per night
CA $139 total
includes taxes & fees
8 Dec - 9 Dec
Swiss-Garden Beach Resort Kuantan

About the area

Kuantan

On the beach.With a stay at this Teluk Cempedak resort, you'll be within half a mile (1 km) of Teluk Cempedak Beach and 2 miles (3 km) of Taman Teruntum Mini Zoo. Gelora Park and Kuantan Recreational Parks are also within 3 miles (5 km).
View more Resorts in KuantanOpens in a new window

What's nearby

  • Teluk Cempedak Beach - 1 min walk - 0.1 km
  • Taman Teruntum Mini Zoo - 15 min walk - 1.3 km
  • Kuantan City Mall - 7 min drive - 6.1 km
  • East Coast Mall - 7 min drive - 6.3 km
  • Darul Makmur Stadium - 8 min drive - 7.1 km

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 38 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Regency Club | Hyatt Regency Kuantan Resort - ‬5 min walk
  • ‪Mee Curry Hoi Yin - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Sampan Bar - ‬5 min walk

About this property

Hyatt Regency Kuantan Resort

Upscale beachfront resort with 2 outdoor pools
Hyatt Regency Kuantan Resort offers its guests 2 outdoor swimming pools, outdoor tennis courts, a health club, and a children's pool. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. A nightclub, an arcade/game room, and gift shops/newsstands are also featured at the luxury Hyatt Regency Kuantan Resort. Self parking is free.

Smoking is allowed in designated areas at this Kuantan resort.

  • 301 guestrooms or units
  • 6 levels
  • 3 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • Built in 1979
  • Nightclub
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Hyatt Regency Kuantan Resort offers 301 air-conditioned accommodations with free minibar items and laptop-compatible safes. 43-inch LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Kuantan resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free offsite parking within 328 ft
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: MYR 65 for adults and MYR 24 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Free bicycle rentals
  • Golfing
  • Nightclub
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 43-inch LED TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Day bed
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between May 24 and June 7.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hyatt Regency Kuantan Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 115.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 65 for adults and MYR 24 for children
  • Rollaway bed fee: MYR 115.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a security system and window guards
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hyatt Kuantan
Hyatt Kuantan Regency
Hyatt Regency Kuantan
Hyatt Regency Kuantan Resort
Hyatt Regency Resort Kuantan
Kuantan Hyatt Regency
Kuantan Hyatt Resort
Kuantan Regency
Kuantan Regency Hyatt
Regency Kuantan
Hyatt Regency Kuantan Hotel Kuantan
Hyatt Regency Kuantan
Hyatt Regency Kuantan Resort Resort
Hyatt Regency Kuantan Resort Kuantan
Hyatt Regency Kuantan Resort Resort Kuantan

Hyatt Regency Kuantan Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 298 out of 608 reviews" "
Rating 8 - Good. 213 out of 608 reviews" "
Rating 6 - Okay. 58 out of 608 reviews" "
Rating 4 - Poor. 27 out of 608 reviews" "
Rating 2 - Terrible. 12 out of 608 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eugene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Vijay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, food and charming location on the beach. Resort isn't overly large so it doesn't feel overcrowded. Extremely long drive from Singapore, but the routes are enjoyable. Kuantan airport isn't far for those opting to fly in. Will come back again in the future.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark C

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Keiichiro

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicola

Liked: Property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Abbas, Watford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, very helpful and kind, food is reasonably priced, beach access is amazing. Room was lovely. Slight downside: Showers were not hot enough and there was a little convincing we had to do on checkout that the taxes had been prepaid, otherwise a top top experience. Emma was really caring and went out of her way.
Stayed 4 nights in Jul 2024

8/10 Good

Fahed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
#1 in Kuantan
Very good and nice hotel . It is in front of beach .
Stayed 2 nights in Jul 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service
Good and can easily be very good.
Very well located hotel for the beach. Reception staff are very welcoming and helpful. Nice rooms facing the sea with a great view. The only constructive criticism is that some of the hotel is tired, the sun loungers/beds especially on the beach need replacing. Wooden frames are not good and the cushions seem dirty. Also the sand area around them has lots of cigarette butts and bottle tops etc. Restaurant staff are nice if you can get their attention. Food is good and comes quickly once ordered. Should give discount to guests to incentivise them to eat in house…
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Could've done a little better.
Was a little disappointed with the services given, the staff weren't that friendly. It was a very old establishment with recently revamped rooms and facilities, and certain fixtures, and some furniture were dated. The breakfast spread was a little thin on choices, even less than the other bigger resort nearby in Kuantan. Maybe because it was rated as a 5-star hotel, my expectations were a little higher than average. The kids' playroom was utterly disappointing. It was so dim in the evening and was pretty rundown. The facilities were lacking, bean bags were dirty, and toys were broken. My kids even complained it was boring.
Stayed 2 nights in Jul 2024

10/10 Excellent

Zulhelmy

Stayed 2 nights in Jul 2024

10/10 Excellent

ZAHARUDIN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes - enviroment and cleanliness Dislikes - none
Stayed 1 night in Jul 2024

10/10 Excellent

Khairul Azhar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overcharge on my credit card
it was amazing stay for the 2 separate night. However, the hotel accidentally charge on my credit card a room charge where they should not since I have paid through this apps. The hotel staff take too long time to settle this dispute.
Stayed 1 night in Jun 2024

10/10 Excellent

Bajwinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed one night in Hyatt Kuantan. Me and my wife were just travelling for a casual weekend trip away. Had a surprisingly really good time at the hotel. Room was clean and spacious. All the facilities were well kept. Special appreciation to the F&B manager, Jagdeep Singh, who was very friendly and accomodating in making the stay even more memorable.
Stayed 1 night in Jun 2024

6/10 Okay

Suze

Liked: Staff & service
Disliked: Property conditions & facilities
Old Tired Hotel, Breakfast Quality Below Average
Hotel staffs are the only positive experience here. They're all super professionals and friendly. The hotel itself however looks tired and old. Need refurbishment urgently. Breakfast area is old and dingy. Food prepared weren't fresh looking, some just cold, noodles soup were way too salty, the fresh juice section just disgusting. Chef needs to put more passion in the food prep. For a Hyatt brand, the hotel is quite stingy with room amenities such as no bin liners for the bins? How much are you guys really saving in cost not to provide these?
Stayed 4 nights in Jun 2024

10/10 Excellent

Khairul Azhar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

wai kuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in Jun 2024

10/10 Excellent

Hyungtae

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Full review
On arrival, we decided to get lunch whilst waiting for our room to be ready. The manager of the restaurant was coughing and sputtering all over the food and drinks. Did not cover her mouth or try to be discreet. Her staff under her were reserved and not smiling. On top of this, we had spring rolls, in which the sauce had plastic fibres throughout from a pastry brush or the like. We made a complaint to the front desk, however the staff member was kept on duties although being sick. We were close to checking out of the hotel at this stage as we felt the hotel did not put our health as a priority. Luckily the next morning, at breakfast, we were greeted by fadilah, whom had the warmest smile and beautiful greeting. She went over and beyond to explain different foods that we had not seen or tried before. Her staff around her were all happy, smiling and provided great service. A special mention to Marya, who also was so pleasant and provided great service (she remembered which coffee we had each morning, which is a nice personal touch). I also would like to thank Harris in the pool bar who again went out of his way to make sure we had the drink we wanted. Great service. Fadilah has shown to be a true leader. The encouragement she gives staff, the belief she has in her staff is amazing. Even when we thanked her directly for her service, she quickly replied that it is her whole team that make it happen.
Stayed 3 nights in Jun 2024

10/10 Excellent

Lynnette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to relax by the beach. Really had a wonderful time here. Many fast food chain around the resort within walking distance.
Stayed 2 nights in Jun 2024

10/10 Excellent

RM

Stayed 1 night in Jun 2024

8/10 Good

F Richard

Stayed 2 nights in May 2024

10/10 Excellent

Muhammad Dahlan Bin, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Su ling

Travelled with partner
Liked: Amenities
The curtains in my room had patched defects around the base.
Stayed 4 nights in May 2024

6/10 Okay

Lay Nah

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Bad Bad Bad service
Requested way in advance for adjoining room but not arranged. Booked 3 rooms but 1 room was on a different floor. We were not told the main door at lobby needs the door card. We used it in the afternoon we didnt need the room card. We were locked out at night. Asked the guard for help he couldnt, but he did walk to the front desk and spoke with someone who ignored totally. The breakfast place was packed, we requested foe the fan to be turned on. Only upon flaring up at the 4th request it was done. We saw others doing the same. Otherwise rooms were very clean.
Stayed 1 night in May 2024

10/10 Excellent

REZA JAAFAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024