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Ark Hotel Kumamotojomae

3.0 star property
Family-friendly 3-star hotel near Suizenji Gardens

Choose dates to view prices

Photo gallery for Ark Hotel Kumamotojomae

Desk, blackout drapes, iron/ironing board, free WiFi
Property amenity
Reception
Vending machine
Self parking (JPY 900 per night)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
5-16 Jotomachi, Chuo-ku, Kumamoto, Kumamoto-ken, 860-0846
  • Kumamoto Castle
    ‪5 min walk‬
  • Kumamoto City Hall
    ‪7 min walk‬
  • Contemporary Art Museum Kumamoto
    ‪8 min walk‬
  • Kumamoto (KMJ)
    ‪52 min drive‬

Room options

View all photos for Single Room, Non Smoking (Eco Plan - No Daily House Keeping)

Desk, blackout drapes, iron/ironing board, free WiFi

Single Room, Non Smoking (Eco Plan - No Daily House Keeping)

  • 16 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Twin Room B, Smoking (Castle View, Eco Plan - Non Daily House Keeping)

Desk, blackout drapes, iron/ironing board, free WiFi

Twin Room B, Smoking (Castle View, Eco Plan - Non Daily House Keeping)

  • 23.9 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Single Room, Smoking (Eco Plan - No Daily House Keeping)

Desk, blackout drapes, iron/ironing board, free WiFi

Single Room, Smoking (Eco Plan - No Daily House Keeping)

  • 16 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Twin Room B, Non Smoking, (Castle View, Eco Plan - No Daily House Keeping)

Desk, blackout drapes, iron/ironing board, free WiFi

Twin Room B, Non Smoking, (Castle View, Eco Plan - No Daily House Keeping)

  • 23.9 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Hollywood Twin , Non Smoking (Eco Plan - No Daily House Keeping)

Desk, blackout drapes, iron/ironing board, free WiFi

Hollywood Twin , Non Smoking (Eco Plan - No Daily House Keeping)

  • 18.4 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Room A, Non Smoking (Eco Plan - No Daily House Keeping)

Desk, blackout drapes, iron/ironing board, free WiFi

Twin Room A, Non Smoking (Eco Plan - No Daily House Keeping)

  • 21.6 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Room B, Smoking (Castle View)

Desk, blackout drapes, iron/ironing board, free WiFi

Twin Room B, Smoking (Castle View)

  • 23.9 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Room A, Smoking (Eco Plan - No Daily House Keeping)

Desk, blackout drapes, iron/ironing board, free WiFi

Twin Room A, Smoking (Eco Plan - No Daily House Keeping)

  • 21.6 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Economy Double, Smoking (Castle View, Eco Plan - No Daily House Keeping)

Desk, blackout drapes, iron/ironing board, free WiFi

Economy Double, Smoking (Castle View, Eco Plan - No Daily House Keeping)

  • 18.4 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double, Smoking (Castle View)

Desk, blackout drapes, iron/ironing board, free WiFi

Economy Double, Smoking (Castle View)

  • 18.4 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double, Non Smoking (Castle View, Eco Plan - No Daily House Keeping)

Desk, blackout drapes, iron/ironing board, free WiFi

Economy Double, Non Smoking (Castle View, Eco Plan - No Daily House Keeping)

  • 18.4 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room A, Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Twin Room A, Smoking

  • 21.6 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Room A, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Twin Room A, Non Smoking

  • 21.6 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Room B, Non Smoking (Castle View)

Desk, blackout drapes, iron/ironing board, free WiFi

Twin Room B, Non Smoking (Castle View)

  • 23.9 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Economy Double, Non Smoking (Castle View)

Desk, blackout drapes, iron/ironing board, free WiFi

Economy Double, Non Smoking (Castle View)

  • 18.4 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Single Room, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Single Room, Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Single Room, Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Hollywood Twin Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Hollywood Twin Non Smoking

  • 18.4 sq m
  • Sleeps 4
  • 2 Twin Beds

About the area

Kumamoto

City center stay.At this Chuo Ward hotel, you'll be within a 5-minute walk of Kumamoto Prefectural Traditional Crafts Centre and Kumamoto Castle. Kumamoto City Hall and Contemporary Art Museum Kumamoto are also within half a mile (1 km).

What's nearby

  • Kumamoto Castle - 5 min walk - 0.5 km
  • Kumamoto City Hall - 7 min walk - 0.7 km
  • Contemporary Art Museum Kumamoto - 8 min walk - 0.7 km
  • Kumamoto-jo Hall - 20 min walk - 1.7 km
  • Kumamoto Station Tourist Information Center - 4 min drive - 4.2 km

Getting around

  • Fujisakigumae station - 5 min walk
  • Kumamoto Airport (KMJ) - 52 min drive

Restaurants

  • ‪こむらさき 上通中央店 - ‬3 min walk
  • ‪並木坂ガーデン - ‬3 min walk
  • ‪チャオリー - ‬2 min walk
  • ‪宝来軒 - ‬3 min walk
  • ‪大衆酒場 モミジ - ‬2 min walk

About this property

Ark Hotel Kumamotojomae

Family-friendly 3-star hotel near Suizenji Gardens
There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1023 square feet (95 square meters) and includes conference space. A vending machine, multilingual staff, and a garden are also featured at the family-friendly Ark Hotel Kumamotojomae. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Kumamoto hotel.

  • 222 guestrooms or units
  • 10 levels
  • 1023 sq ft of conference space
  • 95 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Dining venue
Ark Hotel Kumamotojomae offers 222 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

English, Japanese, Korean

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Property amenities

Family friendly

  • Children's books
  • Children's dinnerware
  • Highchair
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 900 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,980 for adults and JPY 1,980 for children
  • A restaurant

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1980 for adults and JPY 1980 for children
  • Self parking fee: JPY 900 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Ark Kumamotojomae
Ark Hotel Kumamoto

Ark Hotel Kumamotojomae Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 272 out of 916 reviews
Rating 8 - Good. 402 out of 916 reviews
Rating 6 - Okay. 185 out of 916 reviews
Rating 4 - Poor. 44 out of 916 reviews
Rating 2 - Terrible. 13 out of 916 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
GOOD
Stayed 1 night in Jan 2025

6/10 Okay

Maki, New York

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
部屋のWi-Fiが全く繋がらない。ルータを貸してくださるとのことでしたが夜にすでにシャワー浴びて浴衣だったのでロビーまで行けず。 バスルームには前のお客様のボディスポンジのゴミとヘアが残っていた。この2点は残念。
Stayed 1 night in Jan 2025

10/10 Excellent

HIDEKI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Tai Hu Perry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
decent location with a decent price with a night view of the kumamoto castle. you can walk to the castle or drive to mount aso easily from the hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

PUI K

Exceptional service and excellent service
Stayed 2 nights in Aug 2024

10/10 Excellent

CHERN JONE

Stayed 1 night in Apr 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience
Stayed 2 nights in Mar 2024

8/10 Good

Jingnan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good location

Very good location.
Stayed 1 night in Feb 2023

10/10 Excellent

Roy, Yokohama

Liked: Cleanliness, staff & service
Property was very close in proximity to all the major cultural heritage sites — actually virtually right there on the spot. Knowledgeable concierge as well as very good check-in staff. Covid rules well in place so stay was very comfortable overall despite cloudy and rainy weather. Highly recommended.
Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Yuko, Hometown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are very friendly and when I thought I left behind after check out, the lady at front desk took care very well.
Stayed 6 nights in Jul 2020

8/10 Good

Tomoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

TAK CHUEN

Travelled with family
Liked: Staff & service

Superb Weekend breakfast

Buffet breakfast (weekend) was fabulous!
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
For the price, a bed is a bed. The view is quite nice though.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2020

6/10 Okay

Joseph Kwa Ho

Travelled with family
Liked: Staff & service

Great location for a casual stay.

The room is a little small and a bit too warm with the air conditioning. A bit dated and needing some renovation. Great location.
Stayed 2 nights in Dec 2019

8/10 Good

hoi yan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Compact room with castle view.

We booked a Hollywood twin and found the room to be quite small (it is Japan, so not unusula), but the beds were really comfortable and the room quiet. We had a lovely view of the castle from our windo, which opened (always a bonus to have some fresh air come in). Staff were helpful, and car parking was easy and reasonably priced. The hotel is an easy walk to the shopping street and surrounding area, where there are lots of eating options.
Stayed 2 nights in Nov 2019

8/10 Good

Jane, Hong Kong

Travelled with group
Liked: Cleanliness, staff & service
The hotel room is a bit small. But the staff is nice.
Stayed 2 nights in Oct 2019

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kumamoto is a lovely place

Very comfortable hotel with very present happy to help staff, great location so just about all you can ask for :-)
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the front desk who helped up get a park for our camper van. Much easier said than done!
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to the castle

Very well located near the castle and the city. Easy access and they have a paid parking lot for guests. Breakfast was really good.
Stayed 3 nights in Oct 2019