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Crowne Plaza ANA Kumamoto New Sky by IHG

4.0 star property
4-star hotel near Kumamoto-jo Hall

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Photo gallery for Crowne Plaza ANA Kumamoto New Sky by IHG

Interior
Junior Suite, 2 Double Beds
Property amenity
Property amenity
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
2 Higashi, Amidaji-cho, Chuo-ku, Kumamoto, Kumamoto-ken, 860
  • Kumamoto-jo Hall
    ‪13 min walk‬
  • Sakura Machi Kumamoto
    ‪17 min walk‬
  • Kumamoto Castle
    ‪2 min drive‬
  • Kumamoto (KMJ)
    ‪52 min drive‬

Room options

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • 22.5 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed (High Floor)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (High Floor)

  • 27.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

  • 22.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Room, 2 Single Beds (High Floor)

Room amenity

Premier Room, 2 Single Beds (High Floor)

  • 27.1 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Single Beds (Kumamon Theme)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds (Kumamon Theme)

  • 27.1 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

  • 27.1 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

  • 76.6 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (High Floor)

Room amenity

Premium Room, 1 King Bed (High Floor)

  • 27.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (Kumamon Theme)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds (Kumamon Theme)

  • 27.1 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

  • 27.1 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room (Upgraded)

Minibar, in-room safe, desk, laptop workspace

Standard Room (Upgraded)

  • 27.1 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Single Beds (High Floor)

Room amenity

Premium Room, 2 Single Beds (High Floor)

  • 27.1 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Single Beds (High Floor)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Single Beds (High Floor)

  • 27.1 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Single Beds (High Floor)

Room, 2 Single Beds (High Floor)

Room, 2 Single Beds (High Floor)

  • 27.1 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, Multiple Beds (High Floor)

Room, Multiple Beds (High Floor)

Room, Multiple Beds (High Floor)

  • 58.2 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

  • 49.6 sq m
  • Sleeps 4
  • 2 Double Beds

About the area

Kumamoto

City center retreat .Within a 15-minute walk of this Chuo Ward hotel, you'll find Kumamoto-jo Hall and Kumamoto Shintoshin Plaza. Kumamoto Station Tourist Information Center and Kitaoka Nature Park are also within half a mile (1 km).

What's nearby

  • Kumamoto Station Tourist Information Center - 11 min walk - 1.0 km
  • Kumamoto-jo Hall - 13 min walk - 1.2 km
  • Sakura Machi Kumamoto - 17 min walk - 1.5 km
  • Kumamoto City Hall - 2 min drive - 2.1 km
  • Kumamoto Castle - 2 min drive - 2.3 km

Getting around

  • Kumamoto Station - 11 min walk
  • Kumamoto Airport (KMJ) - 52 min drive

Restaurants

  • ‪珈琲回廊 - ‬9 min walk
  • ‪源ZO-NE - ‬7 min walk
  • ‪Bar Lounge Felice - ‬1 min walk
  • ‪カレーと牛ごはん - ‬6 min walk
  • ‪魚蔵 - ‬5 min walk

About this property

Crowne Plaza ANA Kumamoto New Sky by IHG

4-star hotel near Kumamoto-jo Hall
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. There's an onsite business center.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Crowne Plaza ANA Kumamoto New Sky by IHG. An airport shuttle during limited hours is available for a fee. Parking is available for a fee.

This 4-star Kumamoto hotel is smoke free.

  • 187 guestrooms or units
  • 25 levels
  • 2 dining venues
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Crowne Plaza ANA Kumamoto New Sky by IHG offers 187 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, designer toiletries, and bidets.

This Kumamoto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Languages

English, Japanese

Similar properties

Lobby

THE BLOSSOM KUMAMOTO

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.8 out of 5, Exceptional, 1,473 reviews
The price is CA $164
CA $180 total
includes taxes & fees
Apr 24 - Apr 25
THE BLOSSOM KUMAMOTO

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 7:00 PM
  • Free train station drop-off shuttle
  • Self parking on site (JPY 1,500 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 2,800 per person
  • 2 restaurants
  • A bar/lounge

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Thin carpet in room

Room amenities

Entertainment

  • Pay movies
  • TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2800 per person
  • Airport shuttle fee: JPY 1000 per person (one-way)
  • Self parking fee: JPY 1500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ANA Hotel Kumamoto
ANA Hotel Kumamoto Newsky
ANA Hotel Newsky
ANA Kumamoto
ANA Kumamoto Hotel
ANA Kumamoto Newsky
ANA Newsky
Kumamoto ANA Hotel
Kumamoto Newsky Hotel
Crowne Plaza ANA Kumamoto New Sky Hotel
Crowne Plaza ANA New Sky Hotel
Crowne Plaza ANA Kumamoto New Sky
Crowne Plaza ANA New Sky
Crowne Plaza ANA Kumamoto New Sky
Crowne Plaza ANA Kumamoto New Sky by IHG Hotel
Crowne Plaza ANA Kumamoto New Sky an IHG Hotel
Crowne Plaza ANA Kumamoto New Sky by IHG Kumamoto
Crowne Plaza ANA Kumamoto New Sky by IHG Hotel Kumamoto

Crowne Plaza ANA Kumamoto New Sky by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 440 out of 945 reviews
Rating 8 - Good. 401 out of 945 reviews
Rating 6 - Okay. 71 out of 945 reviews
Rating 4 - Poor. 25 out of 945 reviews
Rating 2 - Terrible. 8 out of 945 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Amenities
O9m
Stayed 2 nights in Nov 2024

10/10 Excellent

Jonathan, Chippenham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast, helpful staff and quiet comfortable room.
Stayed 3 nights in Nov 2024

6/10 Okay

Khai Wor, Singapore

Travelled with group
Liked: Staff & service
Basic..
Stayed 1 night in Nov 2024

8/10 Good

Zhen Ming

Stayed 2 nights in Oct 2024

10/10 Excellent

Andy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and quite place. The staff was super nice and helpful.
Stayed 3 nights in Oct 2024

8/10 Good

John Michael

Stayed 2 nights in Aug 2024

10/10 Excellent

Aiko Lapinski

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Berwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roughly a 15minutes walk to Kumamoto station. The area around the hotel is generally quiet. Ample of parking space for those driving. Hotel room is clean and staffs are friendly
Stayed 2 nights in Jul 2024

8/10 Good

John Michael

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Kevin

Stayed 2 nights in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Peter

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Feb 2024

8/10 Good

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
is very near to everything
Stayed 1 night in Oct 2023

10/10 Excellent

Carol

Travelled with family
Liked: Amenities, property conditions & facilities
The hotel was located close to the train station and was nice inside.
Stayed 2 nights in Sep 2023

10/10 Excellent

Kenichiro, Tokyo

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good spacious room. Super close to the Shinkansen
Stayed 2 nights in May 2023

10/10 Excellent

osman

Stayed 1 night in Apr 2023

10/10 Excellent

Ricky

Stayed 1 night in Apr 2022

6/10 Okay

Lovell

Travelled with family
Liked: Cleanliness, staff & service
The room was unbearably HOT.
Stayed 2 nights in Dec 2021

10/10 Excellent

Min Young

Stayed 1 night in Dec 2021

4/10 Poor

John

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Too hot to handle
The hotel and rooms are nice. The biggest problem that we had was the temperature. The rooms are not individually temperature controlled so our room was blazing hot. The first night the staff gave us a fan that you filled with ice (which felt like 1930). It was unbearable. The second night we asked the staff to move rooms and they said there were no other rooms available and they agreed that the room was very hot (measured at 78 F); they stated other guests complained it was too cold. We happy said "we will trade them", but they did not laugh. We were given another room which was slightly cooler (74 F) and we slept there our last night. The staff was helpful enough but our experience was miserable. We did not receive any compensation. We also ate dinner at the restaurant and the failed to bring our desserts and coffee with our dinner sets. It was not worth bringing it up to them. They also could not make a Manhattan coctail with a fully stocked bar. If it was not on the exact menu then it was not do-able (common in Japan). If we had not had the temperature problems I would have given this hotel a very good rating but we were exhausted every morning because we would sweat all night.
Stayed 2 nights in Nov 2021

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo holiday in Kumamoto
Three night stay in Kumamoto for a quick getaway. Crowne Plaza was easy to check into, drop bags, and head out to site see. Clean and mostly comfortable; the beds in Japan are always to hard. Location is good. One stop away from the JR/Shinkansen station and easy to walk if you want. Also a few stops on the tram away from shopping, restaurants and bars. Considering the low cost per night, would definitely stay again.
Stayed 3 nights in Dec 2020