Kumamoto Hotel Castle

4.0 star property
4-star hotel near Kumamoto Castle

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kumamoto Hotel Castle

Deluxe Room, Non Smoking, City View (Qeen, double)
In-room safe, individually decorated, individually furnished, desk
Exterior
City view from property
City view from property

Reviews

9.0 out of 10

Wonderful

Guests liked:

Friendly staff, property condition

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
4-2 Jyoto-machi, Chuo-ku, Kumamoto, Kumamoto, 860-8565
  • Sakura-no-baba Josaien
    4 min walk
  • Contemporary Art Museum Kumamoto
    4 min walk
  • Kumamoto Prefectural Traditional Crafts Centre
    6 min walk
  • Kumamoto (KMJ)
    52 min drive

Room options

Deluxe Room, Non Smoking, City View (King double)

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, Non Smoking (Junior suite,Castle View,)

  • Sleeps 4
  • 2 Double Beds

Deluxe Twin Room, Non Smoking, City View

  • 40 sq m
  • City view
  • Sleeps 2
  • 2 King Beds

Deluxe Room, Non Smoking, City View (Qeen, double)

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

City Twin Room, Multiple Beds, Non Smoking

  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Comfort Twin Room, Non Smoking, City View

  • 32 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Standard Twin Room, Non Smoking, City View

  • 23 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Executive Room, Non Smoking (Suite, Castle view)

  • Sleeps 2
  • 2 Double Beds

Executive Twin Room, Non Smoking (Castle View,)

  • 51 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Executive Double Room, Non Smoking (King,Castle View,)

  • Sleeps 2
  • 1 King Bed

Royal Twin Room, Non Smoking (Castle View,)

  • Sleeps 2
  • 2 Large Twin Beds

Superior Twin Room, Non Smoking, Corner (Kumamoto Castle View,)

  • 31 sq m
  • Sleeps 4
  • 2 Twin Beds

Room Selected at Check-In (Non-Smoking)

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, Non Smoking, City View

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Double Room, Non Smoking, City View (Queen)

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

Double Room, Non Smoking (King, Kumamoto Castle View)

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Traditional Twin Room, Non Smoking, City View (Japanese western)

  • Sleeps 4
  • 2 Large Twin Beds

Traditional Twin Room, Non Smoking (Japanese western, SP, Castle View,)

  • Sleeps 5
  • 2 Large Twin Beds OR 3 Twin Futons

Superior Twin Room, Non Smoking (Kumamoto Castle View)

  • 25 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Comfort Single Room, Non Smoking, City View

  • 22 sq m
  • Sleeps 2
  • 1 Large Twin Bed

Moderate Twin Room, Non Smoking, City View

  • Sleeps 2
  • 2 Large Twin Beds

Deluxe Twin Room, Non Smoking (Kumamoto Castle View,)

  • 44 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Comfort Twin Room, Non Smoking, City View

  • Sleeps 2
  • 2 Large Twin Beds

Similar properties

About the area

Kumamoto

Chuo Ward stay.A stay at this Chuo Ward hotel places you steps from Sakura-no-baba Josaien and within a 5-minute walk of Contemporary Art Museum Kumamoto. Catholic Tetori Church and Yakumo Koizumi Old House in Kumamoto are also within half a mile (1 km).

What's nearby

  • Kumamoto City Hall - 7 min walk - 0.6 km
  • Kumamoto Castle - 10 min walk - 0.9 km
  • Sakura Machi Kumamoto - 14 min walk - 1.2 km
  • Kumamoto-jo Hall - 15 min walk - 1.3 km
  • Kumamoto Station Tourist Information Center - 3 min drive - 3.3 km

Getting around

  • Fujisakigumae station - 8 min walk
  • Kumamoto Airport (KMJ) - 52 min drive

Restaurants

  • ‪一燈灯 - ‬2 min walk
  • 桃花源
  • ‪九曜杏 - ‬1 min walk
  • ‪ドトールコーヒーショップ 熊本上通り店 - ‬2 min walk
  • ‪カレーハウスCoCo壱番屋 - ‬2 min walk

About this property

Kumamoto Hotel Castle

4-star hotel near Kumamoto Castle
There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, multilingual staff, and concierge services are also featured at Kumamoto Hotel Castle. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Kumamoto hotel.

  • 150 guestrooms or units
  • 3 dining venues
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Beauty salon
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Kumamoto Hotel Castle offers 150 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean

Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1000 per night)

Food and drink

  • Full breakfast available for a fee daily 7 AM–10:00 AM: JPY 2300 per person
  • 3 restaurants
  • 1 bar
  • Room service available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Deep soaking bathtub
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 2300 per person
  • Self parking fee: JPY 1000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Kumamoto Hotel Castle
Castle Hotel Kumamoto
Kumamoto Hotel Castle Hotel
Kumamoto Hotel Castle Kumamoto
Kumamoto Hotel Castle Hotel Kumamoto

Kumamoto Hotel Castle Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 445 out of 815 reviews" "
Rating 8 - Good. 289 out of 815 reviews" "
Rating 6 - Okay. 61 out of 815 reviews" "
Rating 4 - Poor. 14 out of 815 reviews" "
Rating 2 - Terrible. 6 out of 815 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Fabio

very good
Stayed 1 night in Jul 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient place to stay.
Friendly staff. Close to Castle easy to get to shopping areas and tram.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Ryan, San Pedro

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The entire building is old and was a reminiscence of early 2000 in decor. However the staff is very attentive and welcoming.
Stayed 1 night in Jun 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing comes to mind
Stayed 1 night in Jun 2024

10/10 Excellent

Tania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was amazing and very open. The staff was amazing. The breakfast you could choose between western and Japanese both of which were delicious
Stayed 2 nights in May 2024

10/10 Excellent

HIDEO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2024

8/10 Good

Wayne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location between castle and shopping arcade. Taxi from train station is about 1500 yen. The hotel could use a renovation, but it's a good value.
Stayed 2 nights in Mar 2024

10/10 Excellent

Liam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
Very friendly staff. Got us into our room and hour early even! Great location for sight seeing and shopping. I plan on staying here again
Stayed 4 nights in Mar 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large and comfortable room
Lovely large queen room with very comfortable bed. So big you wouldn't think you're in Japan unless you looked out the window towards the Castle!
Stayed 1 night in Mar 2024

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, spacious, with everything one needs.Excellent bed. Nicely designed and decorated lobby and restaurant. For a 5 night stay like mine, it would be nice to have more than just two breakfast options which gets a little boring if you can have only the exactly same two. The breakfast meals as such were otherwise fine and tasty..
Stayed 4 nights in Mar 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service.
Fantastic service - this hotel is all about its service and it is amazing . Food was great in the Chinese. Room was comfortable, aircon good and room a good size. Thank you to Chris for all your help and professionalism.
Stayed 1 night in Mar 2024

10/10 Excellent

monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and Efficient Service
As a couple, we stayed at the Kumamoto Hotel Castle for two days and took 12 self-driving trips around the most southern parts of Japan. Our experience with the hotel began with parking the vehicle. We were quickly assisted with our luggage at the front of the hotel and then ushered to the car park. The nature of the services was warm, efficient, and friendly. This trend continued throughout the stay. Our primary interaction was with the front counter staff - checking in, returning the keys and seeking information. On all occasions, they were excellent. The room was comfortable, clean, and tidy. As it was a two-day stay, we did not require cleaners, and while they were concerned, we were equally insistent. While the service was excellent at the breakfast, we would prefer not to have a choice between Japanese or Western cuisine. We found both underwhelming. Overall, I would highly recommend this hotel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Shintaro

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Dustin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 6 nights in Dec 2023

10/10 Excellent

Gerry

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Kay Wah

Travelled with partner
Liked: Cleanliness, staff & service, amenities
A good view of the Kumamoto Castle. Good breakfast. Convenient location for shopping and sightseeing. Helpful staff. But renovation of the room was rather dated.
Stayed 2 nights in Oct 2023

10/10 Excellent

Lai Yin

Stayed 1 night in Sep 2023

6/10 Okay

King tak

Travelled with family and small children
Disliked: Amenities
Old traditional Japanese hotel. Room is big but old furniture and amenities
Stayed 3 nights in Aug 2023

10/10 Excellent

Violet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and great value. My fourth visit.

10/10 Excellent

Cynthia

Stayed 12 nights in Jul 2023

10/10 Excellent

Chia Hui Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Self parking is easy and friendly staff. Booked a castle view room and is spacious. Breakfast is limited to either Japanese or western set which is good enough. Overall will recommend to stay!

10/10 Excellent

Tsz Yan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
5 min walk to dinning/shopping area. Lovely decor, clean large rooms. Super helpful and friendly staff. Great price, really enjoyed my stay.
Stayed 2 nights in Jun 2023

10/10 Excellent

Hiroyuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023