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SOTETSU GRAND FRESA KUMAMOTO

3.0 star property
3-star hotel near Kumamoto Castle

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for SOTETSU GRAND FRESA KUMAMOTO

Exterior
Front of property
Reception
Down comforters, blackout drapes, free WiFi, bed sheets
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
2-2-23 Shimotori, Chuo Ward, Kumamoto, Kumamoto, 860-0807
  • Shinshigai Shotengai
    ‪2 min walk‬
  • Sakura Machi Kumamoto
    ‪6 min walk‬
  • Kumamoto-jo Hall
    ‪7 min walk‬
  • Kumamoto (KMJ)
    ‪54 min drive‬

Room options

View all photos for Comfort Double Room, Non Smoking (For 2 People Use)

Down comforters, blackout drapes, free WiFi, bed sheets

Comfort Double Room, Non Smoking (For 2 People Use)

  • 17.2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking (For 2 People Use)

Down comforters, blackout drapes, free WiFi, bed sheets

Standard Twin Room, Non Smoking (For 2 People Use)

  • 21.81 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Non Smoking (For 2 People Use)

Down comforters, blackout drapes, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking (For 2 People Use)

  • 29.65 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Connecting Twin Room, Non Smoking (For 4 People Use)

Down comforters, blackout drapes, free WiFi, bed sheets

Connecting Twin Room, Non Smoking (For 4 People Use)

  • 21.81 sq m
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Connecting Twin Room, Non Smoking (For 3 People Use)

Down comforters, blackout drapes, free WiFi, bed sheets

Connecting Twin Room, Non Smoking (For 3 People Use)

  • 21.81 sq m
  • Sleeps 3
  • 4 Large Twin Beds

View all photos for Comfort Double Room, Non Smoking (For Single Use)

Down comforters, blackout drapes, free WiFi, bed sheets

Comfort Double Room, Non Smoking (For Single Use)

  • 17.2 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking (For 3 People Use)

Down comforters, blackout drapes, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking (For 3 People Use)

  • 29.65 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking (For 2 People Use)

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Twin Room, Non Smoking (For 2 People Use)

  • 23.44 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room, Non Smoking (For Single Use)

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Double Room, Non Smoking (For Single Use)

  • 22.36 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking (For 3 People Use)

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Twin Room, Non Smoking (For 3 People Use)

  • 23.44 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Standard Twin Room, Non Smoking (For Single Use)

Down comforters, blackout drapes, free WiFi, bed sheets

Standard Twin Room, Non Smoking (For Single Use)

  • 21.81 sq m
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Superior Double Room, Non Smoking (For 2 People Use)

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Double Room, Non Smoking (For 2 People Use)

  • 22.36 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

KOKO HOTEL Premier Kumamoto

Free WiFi
Air conditioning
Housekeeping
24/7 front desk
4.6 out of 5, Wonderful, (362)
The price is CA $289
per night
CA $318 total
includes taxes & fees
16 Feb - 17 Feb
KOKO HOTEL Premier Kumamoto

About the area

Kumamoto

Chuo Ward stay.You'll be steps from Shinshigai Shotengai and within a 10-minute walk of Sakura Machi Kumamoto with a stay at this Chuo Ward hotel. Yakumo Koizumi Old House in Kumamoto and Kumamoto-jo Hall are also within half a mile (1 km).

What's nearby

  • Sakura Machi Kumamoto - 6 min walk
  • Kumamoto-jo Hall - 7 min walk
  • Kumamoto City Hall - 8 min walk
  • Kumamoto Castle - 14 min walk
  • Kumamoto Station Tourist Information Center - 3 min drive

Getting around

  • Fujisakigumae station - 16 min walk
  • Kumamoto Airport (KMJ) - 54 min drive

Restaurants

  • ‪花樹 - ‬1 min walk
  • ‪ミスタードーナツ 熊本下通りショップ - ‬1 min walk
  • ‪餃子屋弐ノ弐下通店 - ‬1 min walk
  • ‪羊肉酒場悟大熊本下通店 - ‬1 min walk
  • ‪Chemin d'infinit - ‬1 min walk

About this property

SOTETSU GRAND FRESA KUMAMOTO

3-star hotel near Kumamoto Castle
There's a restaurant on site. WiFi is free in public spaces. SOTETSU GRAND FRESA KUMAMOTO also features a vending machine, laundry facilities, and dry cleaning/laundry services.

This 3-star Kumamoto hotel is smoke free.

  • 247 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Lockers available
  • Dining venue
SOTETSU GRAND FRESA KUMAMOTO offers 247 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters. 32-inch Smart televisions come with digital channels and Netflix.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Japanese

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: JPY 1500 per person
  • 1 restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 39
  • Front entrance ramp
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 32-inch Smart TV
  • Digital channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Electric kettle

More

  • Mobile key entry
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1500 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: PayPay, LINE Pay, and R Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, American Express, Diners Club, JCB International, mobile payments, PayPay, LINE Pay, and R Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

SOTETSU GRAND FRESA KUMAMOTO Hotel
SOTETSU GRAND FRESA KUMAMOTO Kumamoto
SOTETSU GRAND FRESA KUMAMOTO Hotel Kumamoto

SOTETSU GRAND FRESA KUMAMOTO Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 780 out of 1064 reviews" "
Rating 8 - Good. 234 out of 1064 reviews" "
Rating 6 - Okay. 35 out of 1064 reviews" "
Rating 4 - Poor. 5 out of 1064 reviews" "
Rating 2 - Terrible. 10 out of 1064 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean comfortable beds, spacious, friendly st
Stayed 2 nights in Oct 2024

10/10 Excellent

Tatsuma

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Pui Ling

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Wai Keung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Jayasheelan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 nights stay.
I had a very pleasant stay for 3 nights. The check-in process is slow. Something can be done about that though.
Stayed 3 nights in Oct 2024

8/10 Good

LUNGCHIEH

Stayed 1 night in Oct 2024

6/10 Okay

HIN WAH

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Size of room was enough but no complimentary water bottle
Stayed 2 nights in Sep 2024

10/10 Excellent

Cheng Yuan

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Fung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

CHANGWOOK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mui yee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

ya ju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

PAO-YEN

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

TSUIFEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are professional and helpful.
After 3 days of the hotel room checked out, my husband found out that he had left a wedding ring in the room, I rang up and contacted the hotel, the staff called Airi ANDO, replied promptly that the wedding ring was found and still keeping it for us, she also arranged a shipment service for delivering the wedding ring to my home in U.K. It was amazing and thanks for all staffs in this hotel who are such professional and helpful. We will definitely be returning to this hotel again for our next stays in Kumamoto.
Stayed 2 nights in Aug 2024

10/10 Excellent

FUCHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

KAZUMA

Stayed 1 night in Aug 2024

10/10 Excellent

HIDEAKI

Stayed 1 night in Aug 2024

8/10 Good

Alice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall above average.
Stayed 1 night in Aug 2024

10/10 Excellent

Hsiao hui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Kin Yip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valued stay
Clean and tidy.
Stayed 2 nights in Aug 2024

8/10 Good

Fu Sau

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024