6/10 Okay
Sohail
Travelled with family
17 Jul 2024
Disliked: Staff & service
I booked online double bed with garden view when I arrived at hotel that receptionist said we don't have that room you been selected he gave me in the basement full of mosquito next to kitchen so much noise i request to move my selected room he said we don't have room then I complaint to Expedia next morning they gave me room with 2 single beds rather than double bed when i refused he said later on we will give you but all night couldn't sleep so tiny bed morning I request them refund my money i don't want to stay then Manager came he gave me double bed room but that area was none smoking but peoples smoking frequently very bad smell coming our room complaint them not action being taken really not satisfied with Afghani receptionist he was very annoying person Turkish peoples were very nice and co-operative.
Sohail
Stayed 4 nights in Jul 2024