KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western

4.0 star property
4-star hotel near Kawaramachi Street

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western

Exterior
Superior Room, 2 Double Beds, Non Smoking, Refrigerator,Ceiling height 3m
Exterior
Bar (on property)
Deluxe Twin Room, Non Smoking, Bathtub | Room amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Housekeeping

Explore the area

Map
50 Daimonji-cho Marutamachi-Sagaru, Kyoto, Kyoto Prefecture, 604-0071
  • Nijō Castle
    ‪12 min walk‬
  • Sanjo Street
    ‪12 min walk‬
  • Kyoto International Manga Museum
    ‪13 min walk‬
  • Osaka (ITM-Itami)
    ‪55 min drive‬

Room options

Standard Twin Room, Non Smoking, Bathtub

  • Sleeps 4
  • 2 Double Beds

Superior Twin Room, Non Smoking, Bathtub

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, Bathtub

  • Sleeps 3
  • 1 King Bed

Signature Room, Non Smoking, Bathtub (Suite)

  • Sleeps 7
  • 2 Double Beds

Superior Room, 1 King Bed, Non Smoking, Bathtub

  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Double Beds, Non Smoking, Refrigerator,Ceiling height 3m

  • Sleeps 2
  • 2 Double Beds

Executive Room, 2 Double Beds, Non Smoking, Bathtub ,Ceiling height 3m(with Single Sofabed)

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Non Smoking, Bathtub,Ceiling height 3m(with Single Sofabed)

  • Sleeps 3
  • 2 Double Beds

Premier Twin Room, Non Smoking, Bathtub

  • Sleeps 6
  • 2 Double Beds

Executive Twin Room, Non Smoking, Bathtub

  • Sleeps 6
  • 2 Double Beds

Superior Twin Room, Non Smoking (Accessible Room)

  • Sleeps 4
  • 2 Double Beds

Deluxe Twin Room, Non Smoking, Bathtub

  • Sleeps 5
  • 2 Double Beds

Similar properties

About the area

Kyoto

Central Kyoto stay.A stay at this Central Kyoto hotel places you within half a mile (1 km) of Nijō Castle and 2 miles (3 km) of Kawaramachi Street. Kyoto Imperial Palace and Nishiki Market are also within 2 miles (3 km).

What's nearby

  • Nijō Castle - 12 min walk
  • Kyoto Imperial Palace - 16 min walk
  • Shijo Street - 17 min walk
  • Nishiki Market - 3 min drive
  • Kyoto University - 5 min drive

Getting around

  • Marutamachi Station - 8 min walk
  • Nijo Station - 19 min walk
  • Itami Airport (ITM) - 55 min drive

Restaurants

  • ‪餃子の王将府庁前店 - ‬1 min walk
  • ‪元祖からあげ本舗 ほりまる - ‬2 min walk
  • ‪チャーミングチャーハン - ‬2 min walk
  • ‪近江屋清右衛門 - ‬2 min walk
  • ‪お食事処 やまびこ - ‬3 min walk

About this property

KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western

4-star hotel near Kawaramachi Street
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western also features a fitness center, concierge services, and room service (during limited hours). A complete renovation of KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western was completed in May 2023.

This 4-star Kyoto hotel is smoke free.

  • 57 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue
KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western offers 57 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. LCD televisions come with digital channels. Coffee/tea makers and minibars are provided. Bathrooms include designer toiletries, bidets, complimentary toiletries, and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Japanese

Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: JPY 2750 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Digital channels
  • LCD TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2750 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Kaya Kyoto Nijo Castle Bw Signature Collection

KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 109 out of 146 reviews" "
Rating 8 - Good. 21 out of 146 reviews" "
Rating 6 - Okay. 9 out of 146 reviews" "
Rating 4 - Poor. 4 out of 146 reviews" "
Rating 2 - Terrible. 3 out of 146 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room design was excellent and the best we stayed in during our trip to Japan. The room was very user-friendly and comfortable. The hotel is in a lovely neighborhood that is less busy than the area near the train station.
Stayed 2 nights in Oct 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely retreat in Kyoto!
We loved this location and everything about the hotel. The service and welcome were exceptional! The rooms were large and very inviting with all amenities needed and then some. It was such a lovely room to relax in at the end of long walking/exploration days in beautiful Kyoto. I could not recommend this more highly especially for the cost! I would definitely return here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to Nijo Castle and the Imperial Palace but not many dining options within walking distance. Clean, modern and very quiet. Wonderful bathroom.
Stayed 5 nights in Oct 2024

10/10 Excellent

MARGGIE M

Liked: Cleanliness, property conditions & facilities, room comfort
Awesome hotel
Hotel was awesome, staff excellent.
Stayed 5 nights in Oct 2024

10/10 Excellent

Maya

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Carissa, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, the rooms were spacious. It was a nice space to relax and I look forward to coming back to the hotel after walking all day.
Stayed 4 nights in Sep 2024

10/10 Excellent

Rebecca

Stayed 3 nights in Sep 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely, nice amenities, and the staff very accommodating.
Stayed 3 nights in Sep 2024

6/10 Okay

Suleiman

Disliked: Staff & service
Staff were not competent English speakers which is unexpected for a hotel (which presumably consistently hosts non-Japanese speakers). Room cleaning service was poor quality. Hotel well-located (next to Nijo castle)
Stayed 3 nights in Aug 2024

10/10 Excellent

mohssen

Stayed 3 nights in Aug 2024

10/10 Excellent

YINGYING

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, quiet and clean.
Stayed 3 nights in Aug 2024

8/10 Good

Catherine, Huntington Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost everything about this hotel is perfect. The room was very clean and the staff are just the best! I especially liked the bathroom, which we had the standing shower and tub. The water pressure is strong and I feel like I get a little massage from it. My only complaint of the hotel is the location. It is 11 minutes away from the nearest subway station and walking in the summer heat was too much. The nearest bus stop is 3 minutes away so that helped. Dining options are not as great as it is in an area that is more residential. Although the very best sushi restaurant we ever had is just across the hotel. I think if this hotel was located in a more popular area the daily rate would have been much higher. So we paid mid price for a luxury hotel. They don’t have laundromat on site but provide laundry service. There was a coin laundromat on the street behind the hotel so it was not too bad to walk over to do our laundry. Would we choose this place again? If in cooler weather we would definitely stay here again as walking for 11 minutes is not bad if it is not too hot. And if you like a quiet area, then this hotel is perfect.
Stayed 4 nights in Aug 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel but no amenities and poor service. Location was great though.
Stayed 5 nights in Aug 2024

6/10 Okay

Ana Laura

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They couldn’t provide us extra pillows. And the front desk personal speaks a little English.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

James

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at KAYA Kyoto Nijo Castle was truly delightful for me and my wife. The hotel was exceptionally quiet and clean, providing a peaceful and comfortable environment. The staff was incredibly friendly and accommodating, always ready to assist with any needs or questions. Additionally, the location was excellent, making it easy to explore the beautiful city of Kyoto. I highly recommend this hotel for anyone visiting the area.
Stayed 2 nights in Jul 2024

10/10 Excellent

Simran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Had an amazing stay ! Amenities were as described and staff was absolutely lovely! Will definitely recommend this stay to anyone
Stayed 2 nights in Jul 2024

10/10 Excellent

Lewis

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff English proficiency can be better
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they thought of everything in the room!
Stayed 5 nights in Jul 2024

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel, clean, efficient customer services, walking distance to castle.
Stayed 2 nights in Jun 2024

8/10 Good

elizabeth

Stayed 4 nights in Jun 2024

10/10 Excellent

Terena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the castle
Stayed 1 night in Jun 2024

10/10 Excellent

Ravi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in every way
Stayed 4 nights in Jun 2024

10/10 Excellent

Eri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable hotel. The amenities were great.
Stayed 3 nights in Jun 2024