10/10 Excellent
George, Henderson
Travelled with partner
7 Oct 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had stayed at the Ryotei Rangetsu for two nights and absolutely loved our stay there! The friendliness, respectfulness and willingness to provide a wonderful experience by the staff is really unmatched. Yamaguchi-San and everyone else there deserve the highest praise.
As for the property itself, it is ideally located in Arashiyama and within walking distance to the Arashiyama Bamboo Forest, Tenryu-Ji Temple and all of the shops & restaurants in the area. We had a traditional room with tatami floors and a beautiful view outdoors to our very own garden and the river. Every night the staff would prepare our futon beds, and every morning they would put them away in preparation for our Japanese style breakfasts (which were delicious). Our room also not only had an indoor soaking tub, but it had our own outdoor onsen on our patio as well (which we used on both nights!)
We also opted for one Kaiseki dinner which lasted about 1 1/2 hours on our first night there which was both delicious and was amazingly presented.
Also, a few examples of their excellent customer service was when they wouldn’t let us bring our heavy suitcase back and forth to our room ourselves (they carried it), they would bring our shoes to us whenever we left to go outside, and when we left on a taxi to leave Kyoto, they said goodbye to us and bowed as the taxi was leaving and only when the taxi was out of sight….would they stop bowing.
So yes, I would highly recommend the Ryotei Rangetsu!
George
Stayed 2 nights in Oct 2024