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Smile Hotel Kyoto-shijo

3.0 star property
3-star hotel near Nijō Castle

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Photo gallery for Smile Hotel Kyoto-shijo

Triple Room, Non Smoking
Restaurant
Cleanliness standards
Lobby
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
59-61 Nishinotoin, Shijo, Shimogyo-ku, Kyoto, Kyoto, 600-8494
  • Nijō Castle
    ‪18 min walk‬
  • Kyoto Tower
    ‪3 min drive‬
  • Kyoto Imperial Palace
    ‪5 min drive‬
  • Osaka (ITM-Itami)
    ‪53 min drive‬

Room options

View all photos for Single Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Single Room, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Quadruple Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Quadruple Room, Non Smoking

  • Sleeps 6
  • 4 Twin Beds

View all photos for Semi-Double Room, Non Smoking (120cm bed, 2 guests only)

Premium bedding, down comforters, desk, blackout drapes

Semi-Double Room, Non Smoking (120cm bed, 2 guests only)

  • 14 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Triple Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Triple Room, Non Smoking

  • 40 sq m
  • Sleeps 6
  • 3 Twin Beds

View all photos for Double Room, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Double Room, Non Smoking

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking

Twin Room, Non Smoking

  • 17 sq m
  • Sleeps 4
  • 2 Twin Beds

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About the area

Kyoto

Shimogyo Ward stay.Your stay at this Shimogyo Ward hotel places you within 2 miles (3 km) of Nijō Castle and Gion Corner. Kyoto Tower and Kyoto Imperial Palace are also within 2 miles (3 km).

What's nearby

  • Nijō Castle - 18 min walk - 1.5 km
  • Gion Corner - 2 min drive - 2.2 km
  • Kyoto Tower - 3 min drive - 2.3 km
  • Kiyomizu Temple - 4 min drive - 3.8 km
  • Kyoto Imperial Palace - 5 min drive - 4.0 km

Getting around

  • Karasuma Station - 5 min walk
  • Nijojo-mae Station - 14 min walk
  • Kansai Intl. Airport (KIX) - 91 min drive

Restaurants

  • ‪京都肉食堂 - ‬2 min walk
  • ‪HAMBURG LABO‐ハンバーグラボ‐ - ‬1 min walk
  • ‪タンメンと餃子 KIBARU - ‬2 min walk
  • ‪クロワ・ルース - ‬2 min walk
  • ‪赤まる - ‬3 min walk

About this property

Smile Hotel Kyoto-shijo

3-star hotel near Nijō Castle
As a guest of Smile Hotel Kyoto-shijo, you'll find a vending machine, complimentary newspapers in the lobby, and laundry facilities. WiFi is free in public spaces. Smile Hotel Kyoto-shijo also features dry cleaning/laundry services and an elevator.

This 3-star Kyoto hotel is smoke free.

  • 140 guestrooms or units
  • 8 levels
  • 10 buildings
  • Built in 1990
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Smile Hotel Kyoto-shijo offers 140 air-conditioned accommodations with bathrobes and slippers. Beds feature down comforters and premium bedding. 26-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bidets, complimentary toiletries, and hair dryers.

This Kyoto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Languages

English, Japanese

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,200 for adults and JPY 1,200 for children

Accessibility

  • Elevator

Room amenities

Entertainment

  • 26-inch flat-screen TV with digital channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1200 for adults and JPY 1200 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Housekeeping service is provided every 4 days.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 19 October to 08 April.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Oaks Kyoto
Hotel Oaks Kyoto Shijo
Hotel Oaks Shijo
Oaks Hotel Kyoto
Oaks Kyoto Shijo
Oaks Kyoto Shijo Hotel
Oaks Shijo
Smile Hotel Kyoto-shijo
Smile Kyoto-shijo
Smile Hotel
Smile Hotel Kyoto shijo
Smile Hotel Kyoto-shijo Hotel
Smile Hotel Kyoto-shijo Kyoto
Smile Hotel Kyoto-shijo Hotel Kyoto

Smile Hotel Kyoto-shijo Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 394 out of 1002 reviews
Rating 8 - Good. 404 out of 1002 reviews
Rating 6 - Okay. 157 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty decent hotel that is close to train stations and restaurants.
Stayed 2 nights in Nov 2024

10/10 Excellent

XIAOYANG

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly big room! Good location as well.
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Stayed 5 nights in Nov 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time!
Stayed 3 nights in Dec 2024

8/10 Good

Gary

Stayed 2 nights in Dec 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
EXCELLENT in every way for a budget trip. This is a small, old fashioned "business hotel" and even though the rooms are compact, they are well appointed, comfortable and clean. The location is perfect, just out of the hustle and bustle but walking distance to the Kamo River. A previous review said the breakfasts here are terrible. This is completely NOT the case. The breakfasts are a great example of traditional Japanese breakfasts, with miso soup, rice, pickles, vegetables and fish. You can also choose lots of western options: croissants, eggs, meats. There is a coffee machine that fresh grinds the coffee and also there are different kinds of juice. This was a nice part of my stay. The best part is that the hotel staff is incredibly nice and helpful. They even made sure I was warm enough when I went to the mountains. They have a business relationship with with a really nice cab company, too. Just all in all a nice, simple, affordable place to stay in Kyoto.
Stayed 7 nights in Nov 2024

10/10 Excellent

Erwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 4 nights in Nov 2024

10/10 Excellent

Gopi

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location with convenient access to the metro and many restaurant and grocery stores at walking distance.
Stayed 3 nights in Nov 2024

6/10 Okay

Anu

Stayed 2 nights in Nov 2024

10/10 Excellent

Abagail

Liked: Staff & service, amenities, property conditions & facilities
The rooms were very clean. Just enough space for luggage and hanging out in the room. Washrooms were clean and the tub was a nice size. The area is very convenient. Family Mart just around the corner. Not too far from Kyoto station, or the local subway.
Stayed 4 nights in Nov 2024

8/10 Good

OLeg

Travelled with family
Largest room I have seen in japan
Stayed 2 nights in Nov 2024

6/10 Okay

Coral

Travelled with partner
Liked: Staff & service, amenities
Great staff but hotel itself needs a bit of an upgrade. Perfectly satisfactory though and convenient location
Stayed 3 nights in Nov 2024

2/10 Terrible

Susan

Disliked: Cleanliness, staff & service, property conditions & facilities
I did not stay at the property. I reserved on line and walked directly over. The staff was surly and non comprehending. I cancelled my booking within half an hour of making it. I did not stay there and was charged $417 for a room I never used. I would appreciate your help in having my money refunded!
Stayed 3 nights in Nov 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay in Smile Kyoto Shijo
Spacious room for 3. Near to Nishiki market and subway station but 40mins walk to Kyoto station. Bus stop across the road to bring you to Kiyomizu Temple
Stayed 3 nights in Nov 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT STAFF AND LOCATION!
I love the location which is close to Nishiki Market and the bus stop. Very safe neighborhood for a solo traveler and the staff is very helpful. Tanaka san was very helpful when I called over the telephone about my checkin with my limited Japanese proficiency.
Stayed 3 nights in Nov 2024

6/10 Okay

dolores

The hotel is average. first day we had the breakfast, food was cold. I think someone informed the staff re. Cold breakfast because they added the warmer the next day. Breakfast has lots of selection but if you stay more than 4 days, it will be monotonous. Super grocery store is just infront of the hotel with lots of great selection. Bust stop is few steps in front of the hotel and convenient to got to different attractions.
Stayed 3 nights in Nov 2024

6/10 Okay

Sanjay

Liked: Staff & service
Nice clean and convenient location for transportation staff r courteous
Stayed 2 nights in Nov 2024

6/10 Okay

Inoka

Stayed 2 nights in Oct 2024

10/10 Excellent

Anis

Stayed 3 nights in Oct 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Smile Hotel was great. Breakfast offered had a wide selection which changed daily. The place was clean and was conveniently located to travel places.
Stayed 3 nights in Nov 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simplicity and price
Stayed 2 nights in Oct 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Clean tidy. Staff helpful. Room is quite small as is the bed.
Stayed 1 night in Oct 2024

8/10 Good

Kayla

Liked: Staff & service
Stayed 3 nights in Oct 2024

8/10 Good

Shannon

Travelled with family
Liked: Staff & service, amenities
Nice sized room. Booked a room with 4 single beds and one was a cot which wasn’t ideal for an adult, but we were only there for 2 nights so we just managed with it. Good allergen labeling of breakfast food - would have liked more hot food options that weren’t meat and fish but again, we managed. Cleanliness seemed ok for any touch points. There was some mildewy areas in the bathroom corners, etc.
Stayed 2 nights in Oct 2024

6/10 Okay

Katarzyna

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Oct 2024