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Hotel Fleur-de-Lys

2.0 star property
Hotel perfectly located for exploring La Chaux-de-Fonds

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Fleur-de-Lys

Lobby sitting area
View from property
Restaurant
Interior
Blackout drapes, soundproofing, cribs/infant beds, free WiFi

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
  • Housekeeping
  • Pet-friendly
  • Free WiFi

Explore the area

Map
13 Avenue Léopold-Robert, La Chaux-de-Fonds, Neuchâtel, 2300
  • International Clock-making Museum
    4 min walk
  • Bois du Petit-Chateau Zoo
    10 min walk
  • La Maison Blanche
    17 min walk
  • La Chaux-de-Fonds (ZHV-Les Eplatures)
    8 min drive

Room options

View all photos for Suite, 3 Bedrooms

Blackout drapes, soundproofing, cribs/infant beds, free WiFi

Suite, 3 Bedrooms

  • 34 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room

Double Room

Double Room

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

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Front of property

Athmos Hotel

Pet-friendly
Free WiFi
Restaurant
Breakfast available
4.3 out of 5, Excellent, (251)
The price is CA $177
per night
CA $198 total
includes taxes & fees
13 Dec - 14 Dec
Athmos Hotel

About the area

La Chaux-de-Fonds

Heart of La Chaux-de-Fonds.Within a 5-minute walk of the hotel, you'll find La Chaux-de-Fonds District and International Clock-making Museum. Also, Bois du Petit-Chateau Zoo is within half a mile (1 km) and La Maison Blanche is within 2 miles (3 km).

What's nearby

  • International Clock-making Museum - 4 min walk - 0.4 km
  • Bois du Petit-Chateau Zoo - 10 min walk - 0.8 km
  • La Maison Blanche - 17 min walk - 1.5 km
  • Vue des Alpes Pass - 8 min drive - 7.3 km
  • Le Saut du Doubs Waterfall - 34 min drive - 15.7 km

Getting around

  • Le Chaux-de-Fonds Station - 8 min walk
  • Geneva International Airport (GVA) - 87 min drive

Restaurants

  • ‪Espacité - ‬2 min walk
  • ‪la Plage des Six Pompes - ‬4 min walk
  • ‪Le Panetier - ‬2 min walk
  • ‪Café du Coin - ‬1 min walk
  • ‪Brasserie de la Fontaine - ‬3 min walk

About this property

Hotel Fleur-de-Lys

Hotel perfectly located for exploring La Chaux-de-Fonds
Hotel Fleur-de-Lys offers its guests an elevator. WiFi is free in public spaces.

This La Chaux-de-Fonds hotel is smoke free.

  • 1 building
  • 28 guestrooms or units
  • 2 levels
  • Storage area for luggage
  • Elevator
  • No smoking on site
Hotel Fleur-de-Lys offers 28 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with premium cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Room service available

Accessibility

  • Elevator

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

More

  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Friday (4:00 PM - 7:00 PM) and Saturday - Sunday (4:00 PM - 6:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CHF 30 per pet, per day
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for CHF 30.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 30 per pet, per day
  • Crib (infant bed) fee: CHF 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Fleur-de-Lys La Chaux-de-Fond
Fleur-de-Lys La Chaux-de-Fond
Hotel Fleur-de-Lys La Chaux-de-Fonds
Fleur-de-Lys La Chaux-de-Fonds
Hotel Fleur-de-Lys Hotel
Hotel Fleur-de-Lys La Chaux-de-Fonds
Hotel Fleur-de-Lys Hotel La Chaux-de-Fonds

Hotel Fleur-de-Lys Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 23 out of 97 reviews" "
Rating 8 - Good. 51 out of 97 reviews" "
Rating 6 - Okay. 15 out of 97 reviews" "
Rating 4 - Poor. 6 out of 97 reviews" "
Rating 2 - Terrible. 2 out of 97 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Richard, Espoo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property is good and the adjacent restaurant was good too. I wasn't happy an iron for clothes pressing was not available at all and i would have needed to pay for that service. Arriving in the evening the service is not available anyway. So, I a lot of hot water for steam was used to make clothing presentable for work.
Stayed 3 nights in May 2022

8/10 Good

Terry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book parking in advt!
No parking available on arrival and difficult to find nearby. Hotel and attached restaurant very good.
Stayed 1 night in Oct 2021

10/10 Excellent

Dennis R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Responsive staff
The hotel fitted my needs well, and the staff was very responsive and friendly. I highly recommend this hotel.
Stayed 2 nights in Sep 2019

8/10 Good

Oliver

Liked: Cleanliness, staff & service, room comfort
Good value central hotel
The hotel is well-located for central La Chaux-de-Fonds. The staff were helpful in providing us access after hours (our flight was delayed and its not a 24hr reception). The rooms are large, but fairly basic (about what you would expect the money). The continental breakfast and coffee were pretty good.
Stayed 1 night in Dec 2018

8/10 Good

Mrs Pamela

Liked: Cleanliness, staff & service, room comfort
Rooms are a little dated but clean and comfortable. Nice breakfast and friendly staff.
Stayed 4 nights in Sep 2018

6/10 Okay

Jon

OK
Rooms beginning to look a little tired, and facilities sparse (e.g. 1 small soap and 2 thin sachets of shampoo in shower room) but acceptable. Man who greeted on reception was friendly and helpful. First night not good as next to lift and woken up every time lift was used. Asked to be moved next morning and lady behind reception reluctant, but grudgingly found another room. No apology for bad night. Probably just shy and wasnt deliberately rude but not ideal for reception staff. For the price, hotel could be better.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

antony

Stayed 1 night in Nov 2023

10/10 Excellent

Emmanuelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Emmanuelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Arnd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Jun 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2023

4/10 Poor

Christophe

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Déconseillé si vous voulez dormir.
Les parois sont en cartons. Aucune insonorité. On entend même très bien, le voisin d’à côté actionner les interrupteurs. Sur le matin, tout le monde se réveille normal, alors là on entend très bien les douches de tout le monde et c’est un balai incessant de porte de chambre qui claque quand les gens quittent leur chambre. L’ascenseur n’est pas sécurisé du tout, un côté de l’ascenseur n’est pas protégé par une porte quand il est en mouvement. Le petit déjeuner n’est pas suffisant garni, il propose peu de produits de qualité médiocre. En plus il faut demander à chaque fois au personnel située dans la pièce à côté lorsque vous désirez un café ou thé. Le seul point pratique de cet hôtel est qu’il est mitoyen avec un restaurant. Je fais beaucoup d’hôtel ça fait longtemps que je ne m’étais pas retrouvé dans un hôtel de la sorte.
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Christoph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

THIERRY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Yann-Eric

Business traveller
Liked: Cleanliness, staff & service, room comfort
Bon accueil et bon rapport Q/P
Très bien. Une petite renovation de salle de bain serait un plus.
Stayed 4 nights in Jun 2022

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Bon accueil. Correct. Propreté à optimiser
Bon accueil et prix correct. Une petite attention sur le ménage (parties non visibles tel sous le litnnnn)
Stayed 2 nights in Mar 2022

8/10 Good

Yann-Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accueil. Bon rapport Q/P
Stayed 3 nights in Mar 2022

8/10 Good

Benno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hier stimmt das Preis-Leistungsverhältnis. Gerne wieder
Stayed 5 nights in Jan 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Photos very distort. The hotel equipment is quite old. In the hallways and in the rooms you can smell cigarettes. Bathroom is quite noisy in the night. Parking lot does not have enough capacity. Receptionist did not speak English. The walls are noisy as if they were made of paper.
Stayed 1 night in Dec 2021

10/10 Excellent

Jean-Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Yann-Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport q/p
Stayed 3 nights in Sep 2021

4/10 Poor

Thierry

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Aucunes isolations sonores!
Hélàs déçu à 100%, extrêmement bruyant, aucunes isolations sonores. Pour un hôtel 3* pas de téléphone dans la chambre. Insalubrité évier bouché, innondation quand on ouvre le robinet voir photos. Suis sorti épuisé de cet endroit, avec comme réponse du personnel à la réception suite aux remarques, on en prend note☹.
Stayed 2 nights in Sep 2021

10/10 Excellent

ROLAND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021