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Château des Tourelles

3.0 star property
3-star Victorian hotel near Château Frontenac

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Château des Tourelles

BBQ/picnic area
Superior Suite, 2 Bedrooms
Classic Apartment | Living area
Studio, Kitchen
Classic Apartment | Living area

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Housekeeping
  • Parking available
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
212 Rue Saint Jean, Québec City, QC, G1R 1P1
  • Grand Theatre of Quebec
    5 min walk
  • Grande Allée
    9 min walk
  • Quebec City Convention Center
    9 min walk
  • Québec, QC (YQB-Jean Lesage Intl.)
    19 min drive

Room options

View all photos for Classic Apartment

Classic Apartment | Private kitchen

Classic Apartment

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Suite

Comfort Suite

Comfort Suite

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Economy Quadruple Room

Economy Quadruple Room | View from room

Economy Quadruple Room

  • 39 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Comfort Studio

Comfort Studio

Comfort Studio

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Studio, Kitchen

Studio, Kitchen

Studio, Kitchen

  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | View from room

Standard Room, 1 Queen Bed

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hôtel Le Concorde Québec

Hot tub
Free WiFi
Restaurant
Air conditioning
3.8 out of 5, Good, (5616)
The price is CA $159
per night
CA $189 total
includes taxes & fees
9 Jan - 10 Jan
Hôtel Le Concorde Québec

About the area

Québec City

City center stay.Your stay at this Centre-Ville hotel places you within 2 miles (3 km) of Château Frontenac and Quebec Cruise Terminal. Saint-Jean Street and Grand Theatre of Quebec are also within half a mile (1 km).

What's nearby

  • Grande Allée - 9 min walk
  • Quebec City Convention Center - 9 min walk
  • Quebec Cruise Terminal - 4 min drive
  • Château Frontenac - 6 min drive
  • Quartier Petit Champlain - 8 min drive

Getting around

  • Quebec Palace Station - 20 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 19 min drive

Restaurants

  • ‪Le Projet, Spécialité Microbrasseries - ‬3 min walk
  • ‪Chez Victor - ‬1 min walk
  • ‪Bar le Sacrilege - ‬3 min walk
  • ‪Pizzeria No 900 - ‬8 min walk
  • ‪Crêperie-bistro le Billig - ‬4 min walk

About this property

Château des Tourelles

3-star Victorian hotel near Château Frontenac
As a guest of Château des Tourelles, you'll find a rooftop terrace, a library, and multilingual staff. A computer station is on site and WiFi is free in public spaces. Château des Tourelles also features tour/ticket assistance, a picnic area, and coffee/tea in a common area. The hotel can provide concierge services and a complimentary grocery shopping service. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Québec City hotel is smoke free.

  • 1 building
  • 12 guestrooms or units
  • 2 levels
  • Built in 1898
  • Terrace on the roof
  • Coffee in lobby
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Library
  • Convenience store
  • Outdoor picnic space
  • Computer for guest use
  • ATM
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • Lockers available
Château des Tourelles offers 12 accommodations with espresso makers and hair dryers. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Languages

English, French

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)
  • Grocery/convenience store

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 28.74 per night)
  • Limited onsite parking
  • Height restrictions apply for onsite parking

Food and drink

  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance

Room amenities

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Espresso maker

More

  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Office

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for CAD 15 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: CAD 28.74 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, JCB International, debit cards, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector in each accommodation.

Property Registration Number 2024-06-30, 181484

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Château des Tourelles.

Property is also known as

Auberge Château Tourelles
Auberge Château Tourelles Hotel Quebec
Auberge Château Tourelles Quebec
Auberge Château Tourelles Hotel
Château des Tourelles Hotel
Auberge Château des Tourelles
Château des Tourelles Québec City
Château des Tourelles Hotel Québec City

Château des Tourelles Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 217 out of 323 reviews" "
Rating 8 - Good. 77 out of 323 reviews" "
Rating 6 - Okay. 20 out of 323 reviews" "
Rating 4 - Poor. 5 out of 323 reviews" "
Rating 2 - Terrible. 4 out of 323 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Upper floor is not good for people with mobility issues because there is no elevator. We loved our private deck with a view.
Stayed 4 nights in Sep 2024

8/10 Good

Jérémy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking as recommended, very closeby. Beautiful walk to the old town. Perfect breakfast place a few moments walk. Clean room, lovely layout, great shower, rooftop, and windows overlooking the streets. Quiet at night. Loved it!
Stayed 1 night in Sep 2024

10/10 Excellent

Tobi

Stayed 2 nights in Aug 2024

8/10 Good

Jubal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a day. Parking is an issue as they have very limited parking..so had to park in a public parking, but apart from that no complaints!
Stayed 1 night in Aug 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Great neighborhood and communication for contactless check in. Thank you.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Zahra

Travelled with group
Liked: Cleanliness, property conditions & facilities
There is no staff on property but they are very helpful if you contact them. There are parking options in near parking garages but be prepared, you might go uphill to the hotel so is you have heavy luggage you might drop them off before park the car at parking garages nearby.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Pas de stationnement
Lors la réservation, l’énoncé « stationnement disponible » était affiché sur le site. Nous avions besoin de ce stationnement. Cependant, les responsables de l’hôtel nous ont dit que leur stationnement était complet la journée même de notre arrivée. Nous avons donc eu besoin de payer le parcomètre lors de notre séjour. Autrement, c’était bien situé.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Mixed filling about this stay
I have mixed feelings about this stay. Very very unusual place. It has some positive vibes and some negative. First, very convenient location close to all attractions, not super perfect but worth the price. A lot of restaurants around. Rooms are clean, beds and pillows are again worth the price. No elevator, no parking, no service desk and no WiFi for one day (fixed next day). Service is texting you entry code to the building and your room. If you have 50 pounds travel bag, good luck to bring it to second or third (!) floor with very narrow stairs. If you travel by car, good luck to find the parking nearby, if you travel by car over 6’, good luck to find the parking somewhere. You cannot walk inside the room in your shoes, that is the rule there. The room looks like you are somewhere in Europe, with sink inside the room, small toilet/shower room. Floor is uneven inside the room, but rooms are spacey. I had the strong fillings for two nights that something is wrong structurally with the building. Unfortunately, I cannot recommend this place at all, even with all efforts the management is trying to apply. For me it ‘s overpriced. Our hotels in Montreal and Ottawa were better with the same price. Try to look at the different place to stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Aaron, Windham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Our 2nd stay here and we look forward to a return stay. Check-in easy, clean comfy rooms. Very much recommend
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Staff & service
Budget stay for couples on cool street
The hotel was fine for what we needed. It does not offer the amenities of a chain hotel but it is a clean place to rest your head. Note that the hotel is old without an elevator, which was a surprise for us. Other than that, it’s clean and well located.
Stayed 3 nights in Jul 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay here and we really enjoy it, would stay again if we come back to Quebec City.
Stayed 1 night in Jun 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
This property is a lovely old building that has been well cared for and updated. It is very clean and comfortable, and is well supplied with everything we need. We’re happy we found it.
Stayed 1 night in Jun 2024

10/10 Excellent

Melanie

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very clean, but rustic, quirky and basic. Since it was self check-in, did not interact with any staff. Responses to my queries were not very efficient, in that they were slow and information was inaccurate. Location was convenient for my work function, but otherwise, I would not necessarily return.
Stayed 1 night in Jun 2024

8/10 Good

Yanick

Stayed 1 night in Jun 2024

8/10 Good

Carita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Apr 2024

10/10 Excellent

Fleur

Stayed 1 night in Apr 2024

10/10 Excellent

Diane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabuleux endroit
Nous y étions par affaire mais nous y reviendrons en vacances, car c’est endroit est fabuleux ! Rustique mais entièrement rénové avec toutes les commodités et une fenestration incroyable dans la chambre #1 au 2e étage plus une cafetière expresso à notre disposition. Une entrée autonome à codes très conviviale puisque les propriétaires sont disponibles par SMS. Le rapport qualité/prix est imbattable à proximité du Vieux-Québec. Je recommande chaleureusement cet endroit. Un bémol : le stationnement.
Stayed 1 night in Apr 2024

6/10 Okay

Audrey

Travelled with group
Liked: Property conditions & facilities
Nous avions réservé un stationnement mais il était occupé . Aucune insonorisation… Bel endroit quand même
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Price is good in regards to situation
Stayed 1 night in Mar 2024

6/10 Okay

Narinder

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Komla

Disliked: Staff & service, property conditions & facilities
Nothing, they do not pick up the phone when I called many times and they do not even return the call as I was not able to find the room because there are two stairs. One that lead to rooms 1 to 7 and another one from another door that lead to rooms 9 and 10. I was confused and did not know that and I was calling them but no response after more than 10 calls. It is very bad
Stayed 1 night in Feb 2024