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Hotel Magic Mountain SPA & Conference center

3.5 star property
Family-friendly 3.5-star hotel near Kalambu Hot Springs

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Photo gallery for Hotel Magic Mountain SPA & Conference center

Exterior
Junior Suite, Balcony | Balcony view
Exterior
Porch
Body treatments, mud baths, aromatherapy, hot stone massages

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub

Explore the area

Map
La Fortuna de San Carlos, Arenal Volcano, La Fortuna, Alajuela, 414417
  • Baldi Hot Springs
    ‪3 min drive‬
  • La Fortuna Waterfall
    ‪8 min drive‬
  • Arenal Volcano
    ‪19 min drive‬
  • La Fortuna (FON-Arenal)
    ‪7 min drive‬

Room options

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

  • Mountain view
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Balcony

Superior Room, Balcony

Superior Room, Balcony

  • Mountain view
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

About the area

La Fortuna

Close to the boardwalk/promenade.Within 2 miles (3 km) of this La Fortuna hotel, you'll find Baldi Hot Springs and Kalambu Hot Springs. Paradise Hot Springs and Ecotermales Fortuna are also within 2 miles (3 km).

What's nearby

  • Baldi Hot Springs - 3 min drive - 2.4 km
  • Kalambu Hot Springs - 3 min drive - 2.6 km
  • Ecotermales Fortuna - 4 min drive - 2.7 km
  • La Fortuna Waterfall - 8 min drive - 4.1 km
  • Arenal Volcano - 19 min drive - 15.3 km

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 127 min drive

Restaurants

  • ‪Red Frog Coffee Roaster - ‬4 min walk
  • ‪Arábigos Coffee House - ‬2 min drive
  • ‪Lava Lounge Bar & Grill - ‬2 min drive
  • ‪North Fields Café - ‬12 min walk
  • Magic Bar

About this property

Hotel Magic Mountain SPA & Conference center

Family-friendly 3.5-star hotel near Kalambu Hot Springs
Hotel Magic Mountain SPA & Conference center offers its guests a full-service spa, an outdoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There's an onsite business center. A children's pool, a terrace, and barbecue grills are also featured at the family-friendly Hotel Magic Mountain SPA & Conference center. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

This 3.5-star La Fortuna hotel is smoke free.

  • 1 building
  • 108 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Karaoke
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Hotel Magic Mountain SPA & Conference center offers 108 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Televisions come with cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This La Fortuna hotel provides complimentary wireless Internet access. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • Children's pool
  • Full-service spa
  • Hot tub
  • Karaoke
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bathtub
  • Front entrance ramp
  • No elevator
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • Cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 160 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Magic Mountain Fortuna
Magic Mountain Fortuna
Hotel Magic Mountain La Fortuna
Magic Mountain La Fortuna
Hotel Magic Mountain Costa Rica/Arenal Volcano National Park
Hotel Magic Mountain
Hotel Magic Mountain SPA & Conference center Hotel
Hotel Magic Mountain SPA & Conference center La Fortuna
Hotel Magic Mountain SPA & Conference center Hotel La Fortuna

Hotel Magic Mountain SPA & Conference center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 533 out of 998 reviews
Rating 8 - Good. 301 out of 998 reviews
Rating 6 - Okay. 80 out of 998 reviews
Rating 4 - Poor. 45 out of 998 reviews
Rating 2 - Terrible. 39 out of 998 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kourtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is remarkable. The first thing I noticed was how incredibly friendly the staff were to hotel guests. I felt like I was special and valued as a guest from the moment I checked in..to when I left. Smiles, friendly attitudes and genuine, likeable people who stayed at the hotel really made a difference, IMO. Next, the Welcome Drink ticket we received was a first-timer for us and we couldn’t be happier. The server who made us that drink is 10/10! I cannot remember her name, but she was kind, helpful and knew how to make an amazing fruity cocktail. From peaceful, relaxation in the hot tub to comfortable, cozy bedding, you had the perfect slumber combination. And what a treat to open your curtains and have those breathtaking views every single morning. Family, Friends, Solo Traveller visits are all welcome here. You will not regret booking with this property!
Stayed 3 nights in Jan 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service
My family and my sister's family visited Hotel Magic Mountain for 3 days over Christmas. The amenities were good - clean and comfortable rooms though very dimly lit with poor hot water pressure. It rained a lot so we didn't take advantage of the outdoor pool much, but the hot tubs were a lot of fun. The sports bar above the restaurant has a fun outdoor seating area where we had dinner on Christmas Eve - service there was extremely slow - several other patrons were noticeably upset at the delay in getting their food. We would have eaten at the main restaurant, but they were charging $85 per person for Christmas Eve dinner. That may have been worth it if it had been a special dinner, but they were serving a basic buffet. It kind of set a bad tone for the rest of the trip for me because it felt like they were trying to gouge their guests.
Stayed 3 nights in Dec 2024

10/10 Excellent

Shoham

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy in the front desk was super kind and helpful
Stayed 1 night in Dec 2024

8/10 Good

Peter

Stayed 2 nights in Dec 2024

2/10 Terrible

Sharon

Disliked: Cleanliness, staff & service

10/10 Excellent

MOHAMED

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I stayed at the Magic Mountain Hotel and encountered several issues during my stay. There were security concerns as someone knocked on our door after 10 PM, and when we called the provided security number, there was no response, leaving us feeling scared. The hotel lacked laundry service, and the front desk staff were not very customer service-oriented. Although breakfast was included, the menu was the same every day, which became monotonous. The hotel provided coupons for pool towels, but no towels were actually available, and they seemed very stingy about distributing them. Additionally, the check-out time was listed as 2 PM on Expedia, but the hotel changed it to 12 PM after booking, which was frustrating.
Stayed 4 nights in Dec 2024

2/10 Terrible

Rajesh

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very spacious and that’s the only thing that was on the positive side. This is very old property and all the amenities need improvement. All faucets loose. Toilets take forever to flush.
Stayed 2 nights in Dec 2024

6/10 Okay

Shengyuan

Stayed 3 nights in Nov 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice. Staff was excellent
Stayed 3 nights in Dec 2024

10/10 Excellent

Harriet

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Quick drives to shopping, ice cream, restaurants, chocoale mfg, hot springs, waterfall hike, ziplines. And served a great breakfast. Couldnt imagine better.
Stayed 3 nights in Dec 2024

10/10 Excellent

Tisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, very clean and staff is amazing! The property is close by excursions, shops, and restaurants. Definitely would recommend!
Stayed 4 nights in Dec 2024

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View of the volcano was amazing. Staff was nice. Good breakfast. Room was nice.
Stayed 1 night in Dec 2024

8/10 Good

Eva

Stayed 4 nights in Dec 2024

8/10 Good

Maday

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Michele, Victoria

Liked: Property conditions & facilities
We absolutely loved this place, the staff, the location, the amenities! No complaints
Stayed 2 nights in Dec 2024

10/10 Excellent

Genesis Marie

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is 3G rated! Great location, Great security, Great services. The bartender Freddy was very kind and served delicious drinks. I highly recommend when visiting La Fortuna.
Stayed 6 nights in Nov 2024

10/10 Excellent

Tejal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel close proximity to town and national park lovely rooms staff were very helpful
Stayed 3 nights in Dec 2024

10/10 Excellent

Laura

Stayed 2 nights in Nov 2024

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel! Beautiful grounds. Absolutely top notch breakfast!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Devaraj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Nicholas Novotny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 6 nights here and would definately stay here again if we return to La fortuna. The hotel, room and grounds were very clean, staff were very friendly and many speak English if you don’t speak Spanish. The included breakfast was fantastic every morning, we ate at the restaurant for dinner once and it was very good. There are several small Soda restaurants within a few blocks which we ate at several times and many other more tourist restaurants nearby as well. Downtown is about a 1.5 mile walk downhill and there is a small convenience store, grocery store, and sloth trail within easy walking distance. We used Uber for all of are other transportation needs which was always nearby and much cheaper than the local cabs.
Stayed 6 nights in Nov 2024

8/10 Good

Ravi

Stayed 3 nights in Nov 2024

4/10 Poor

Chander, Beaverton

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
i dont know why expedia rated this property highly and price in expedia is much higher than other websites. this is a 2 star hotel… challenging for parking, difficult to get to room, small room, area is not the greatest location
Stayed 3 nights in Nov 2024

10/10 Excellent

Colleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property was lovely, staff very friendly… Carlos and partner at front desk were very helpful with suggestions for restaurants and excursions etc…My only suggestion would be to have wash room facilities at pool area and the beds were abit hard! Overall mostly excellent experience!
Stayed 3 nights in Nov 2024