6/10 – Acceptable
Liza G.
17 juill. 2024
Stay was ok… could have been better. Should be a 3.5 star rating
Overall the place was nice. However, the property is definitely showing its age. The bathrooms need updating. The first day we got there one of the bathroom toilets where not working however, they promptly came the next day to fix it. The pool area was nice. Great area for a family of 6 to be in comfortably. But, around the pool they covered a hole with a tile and with small children it was definitely a hazard. All bedrooms have AC but the living areas do not. Some of the sliding doors need new latching to properly close the doors at night.security: very secure area, coming back to the home they have actual security late at night in the neighbor hood. Location: you are right at the beginning of casa de campo so definitely book the golf cart to get to the beach and other locations. Host: overall very responsive. I think they need to update their info on the cleaning and cooking person and set proper expectation around the food should you choose to use that service. The cook was very nice. However, it was stated that they had a cook AND a cleaning person. Not sure if it was the time of my stay but my cook was also cleaning the home. It was apparent to me that it was too much for one person, in turn it hurt the service provided. Very disappointing. The cooks food was good! But when it came to selecting the food it seems like they do not have a great process with the person that purchases the food and time of arrival. Also, requesting certain foods seem to be a problem.
Liza G.
Séjour de 5 nuits en juin 2024