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Hotel & Spa El Castell de Ciutat

4.0 star property
4-star hotel with a spa, connected to the airport

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel & Spa El Castell de Ciutat

Indoor pool, outdoor pool
Indoor pool, outdoor pool
Interior
Front of property
Junior Suite, Mountain View

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking included
    Parking included
  • Hot tub
    Hot tub
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available

Explore the area

Map
Ctra. N 260 - Km 229, La Seu d'Urgell, Lleida, 25700
  • Torre Solsona
    6 min walk
  • La Seu d'Urgell Cathedral
    19 min walk
  • Diocesan Museum of Urgell
    20 min walk
  • La Seu d'Urgell (LEU)
    17 min drive

Room options

View all photos for Standard Double or Twin Room, Mountain View

Premium bedding, free minibar, in-room safe, individually decorated

Standard Double or Twin Room, Mountain View

  • 24 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Suite, Mountain View

Royal Suite, Mountain View

Royal Suite, Mountain View

  • 98 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite, Mountain View

Junior Suite, Mountain View

Junior Suite, Mountain View

  • 47 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double or Twin Room, Mountain View

Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Double or Twin Room, Mountain View

  • 33 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property - evening/night
Parador de la Seu d'Urgell
Pool
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (158)
The price is CA $146
per night
CA $164 total
includes taxes & fees
30 Nov - 1 Dec
Parador de la Seu d'Urgell

About the area

La Seu d'Urgell

Close to airport.Stay at this La Seu d'Urgell hotel and you'll be within half a mile (1 km) of Torre Solsona and 2 miles (3 km) of La Seu d'Urgell Cathedral. Also, Diocesan Museum of Urgell is within 2 miles (3 km) and Aravell Golf is within 6 miles (10 km).

What's nearby

  • Torre Solsona - 6 min walk
  • La Seu d'Urgell Cathedral - 19 min walk
  • Diocesan Museum of Urgell - 20 min walk
  • Aravell Golf - 8 min drive
  • Naturlandia - 25 min drive

Getting around

  • La Seu d'Urgell (LEU) - 17 min drive

Restaurants

  • ‪Arbeletxe - ‬13 min walk
  • ‪Bar Nou - ‬12 min walk
  • ‪Hotel Andria - ‬15 min walk
  • ‪La Mina - ‬15 min walk
  • ‪El Suis - ‬15 min walk

About this property

Hotel & Spa El Castell de Ciutat

4-star hotel with a spa, connected to the airport
Hotel & Spa El Castell de Ciutat offers its guests a full-service spa, hot springs, and an indoor pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

There are 4 meeting rooms available. An outdoor pool, a spa tub, and a fitness center are also featured at the business-friendly Hotel & Spa El Castell de Ciutat. Free self parking and valet parking are available.

This 4-star La Seu d'Urgell hotel is smoke free.

  • 1 building
  • 38 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Built in 1973
  • Deli
  • Ski equipment storage
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Hotel & Spa El Castell de Ciutat offers 38 accommodations with iPod docking stations and MP3 docking stations. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Digital television is provided. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This La Seu d'Urgell hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, printers, and complimentary newspapers. Additionally, rooms include free minibar items and safes. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

WELLNESS & SPA EL CASTELL has 4 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. There are 2 hot springs open between 9:00 AM and 8:00 PM.

Languages

Catalan, English, French, German, Italian, Spanish

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport and a garage

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 25 for adults and EUR 15 for children
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Archery
  • Designer stores
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Private picnics
  • Private winery tours
  • Sauna
  • Spa tub
  • Steam room
  • Wine tasting room
  • Winery release events

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Handrails in stairways
  • Stairway handrail height (inches): 43
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 24-inch TV
  • Digital channels
  • iPod dock
  • MP3 dock

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Champagne service
  • Free minibar
  • Local meal delivery service

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Printer
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.
  • Cribs (infant beds) are available for EUR 25.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 25.0 per day
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, and cash.

Property Registration Number HL-000475

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Hot springs access available from 9:00 AM to 8:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Castell Ciutat
El Castell Ciutat
El Castell Ciutat Hotel
El Castell Ciutat Hotel La Seu d'Urgell
El Castell Ciutat La Seu d'Urgell
El Castell De Ciutat Hotel La Seu d`Urgell
El Castell De Ciutat Spain/Catalonia
& Castell Ciutat Seu D'urgell
Hotel Spa El Castell de Ciutat
El Castell de Ciutat Relais Chateaux
Hotel & Spa El Castell de Ciutat Hotel
Hotel & Spa El Castell de Ciutat La Seu d'Urgell
Hotel & Spa El Castell de Ciutat Hotel La Seu d'Urgell

Hotel & Spa El Castell de Ciutat Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 44 out of 67 reviews" "
Rating 8 - Good. 15 out of 67 reviews" "
Rating 6 - Okay. 4 out of 67 reviews" "
Rating 4 - Poor. 1 out of 67 reviews" "
Rating 2 - Terrible. 3 out of 67 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels in Catalonia!
We stayed all over Catalonia and this was our favourite hotel by far. The views are simply breathtaking, the outside pool and jacuzzi are wonderful, the rooms are spacious and staff couldn’t do more to help us! The views alone make this hotel wonderful value! We left feeling fully relaxed and plan to come back!
Stayed 4 nights in Aug 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, amenities
What a gem. The staff are excellent, the food is fantastic, the property full of pleasant surprises. Wish we could have stayed longer!
Stayed 1 night in Aug 2024

10/10 Excellent

gemma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn't do enough to help
The owner couldn't do enough for us when we didn't want to leave the hotel for some food as the children were tired. They created some simple light food options for us to enjoy on the beautiful terrace. The pools were amazing, so clean and the views were spectacular.
Stayed 1 night in Aug 2024

6/10 Okay

zbigniew

Liked: Staff & service
Short stay
It Is very old hotel with no renovation The time stop 20 years at this hotel Location is very good The breakfast below average This hotel should be 2 stars not more
Stayed 2 nights in Jul 2024

10/10 Excellent

Miri

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

ann

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was closed. The Hotels.com Gold team failed
We arrived at the hotel to find it was closed.Notice on the door saying closed until 15 Sept 2021. I rang the Hotels. com Gold Team expecting them to sort a credit for this booking and for them to find us another hotel in the vicinity. The person answering the phone couldn't help and said he'd put me through to their rebooking team. After 40 mins of listening to on hold music...the line disconnected. I began the process again. I explained to the person answering the phone that I just spent 40 mins waiting to speak to the rebooking team,they apologized and said they'd put me through straight away...40 mins later the phone disconnected. I tried again,this time I asked for the agent to cancel my booking and refund me so I could make other arrangements. The said they could cancel the booking but there would be no refund as the date for free cancellation had past! I repeated the hotel is closed and I shouldn't be charged for anything. I was told the only thing he could do was put me through to the rebooking team. And guess what the phone disconnected after 40 mins . Nearly 3 hours after arriving at a closed hotel . I gave up on the Hotels.com Gold Team and made my own arrangements. Once settled in an open hotel I tried to contact hotels.com again on their chat system. The system said it couldn't help and they'd put me through to someone who could. Three days later and after leaving my phone number I'm still waiting a response..perhaps this review will prompt a response!
Stayed 1 night in Jul 2021

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

expedia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Aviv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A high-end hoteol, not in a modern style; rather, an older, classic style. Wood, furniture, carpet in the room, turn-dwn service in the evening - that kind of thing. Lovely! The staff were friendly and helpful - overall lovely!
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Kathryn, Brooklyn NY USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We started our trip to Spain at El Castell de Ciutat. After a beautiful drive through the countryside, after landing in BCN, we were greeted by gracious staff, at the gorgeous hotel. We were jet lagged, but the hotel staff helped us orient to our new location with helpful advice and wonderful service. We had lunch in the hotel's restaurant, and were NOT disappointed. Delicious! Over the next three days we enjoyed the views, the food, the pool, and the surrounding towns. When we moved on to our next hotel, we couldn't help but be disappointed by comparison to El Castell de Ciutat! HIGHLY RECOMMEND!
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel on beautiful grounds. Very friendly and helpful staff. Great restaurant and bar.
Stayed 2 nights in Jun 2018

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay !
An absolutely beautiful hotel in a gorgeous position. Our only complaint was the uncomfortably hot bedroom. The staff were aware of the problem , and the manager personally apologised to every guest, what a lovely gesture ! We will definitely return.

2/10 Terrible

Needs renovatio, USA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs renovation
The hotel is very old and needs badly a renovation. I would never come back, it was not what I was expecting. The staff at the reception were very kind. It's close to airport and there is nothing to do around that area of the city.

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
My stay here was a delight. All the staff we met were, without exception excellent. The rooms are very traditional in style but due to the location, it works well. The view from our bedroom was stunning. The hotel has everything that you need and as its small, it feels quiet and relaxing. The food is very good quality and not overly priced. Little touches everyday in the room such as home made biscuits and a decanter of port on our arrival made it extra special. The spa is good and has all the services you would expect. Overall, an excellent hotel that I would highly recommend.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with stunning view
Very relaxing, with good food in the restaurants, superb outdoor pool.

10/10 Excellent

Alfredo, USA, Honduras, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
It has been my fourth time, and it was great. It needs a little of maintenance in the jacussi wood arounds as well as the main pool.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Great stay. Pretty scenery.

10/10 Excellent

home in france, m

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely as Ever
My husband and I stayed at the hotel 20 years ago and have always wanted to return. The setting is spectacular and the staff & service Are super. Black ink risotto as delicious as remembered. Rooms are comfortable but could do with an update....

8/10 Good

JJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Views, very nice staff, little dated.
Very accommodating. Wonderful location. Great restaurant. Lovely staff. Rooms a little dated, thought the suite was spacious.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with very attentive staff
We enjoyed our stay. The hotel is lovely, very clean, spacious, with staff that are helpful and attentive.