La Veleta stay.Your stay at this La Veleta hotel places you within 2 miles (3 km) of Hospital de Tulum and Dos Aguas Park. Tulum National Park and Hunab Lifestyle Center are also within 2 miles (3 km).
What's nearby
Tulum National Park - 5 min drive
Tulum Beach - 9 min drive
Tulum Mayan Ruins - 11 min drive
Las Palmas Public Beach - 14 min drive
Playa Paraiso - 18 min drive
Getting around
Cancun Intl. Airport (CUN) - 100 min drive
Restaurants
Sukhothai - 17 min walk
Rossina Cafe - 18 min walk
La Taqueria Pinches Tacos Shop - 16 min walk
Vaivén - 14 min walk
La Consentida - 9 min walk
About this property
Majaro Hotel Boutique Tulum
3.5-star Mediterranean hotel near Tulum Beach
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a rooftop terrace, and spa services are also featured at Majaro Hotel Boutique Tulum. Self parking is free.
Smoking is allowed in designated areas at this 3.5-star Tulum hotel.
12 guestrooms or units
3 levels
2 buildings
Built in 2021
Deli
Terrace on the roof
Cabanas by the pool (free)
Poolside lounge chairs
Breakfast available (surcharge)
Coffee in lobby
Front desk (limited hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Bellhop
Smoking in designated areas
Bar or lounge
Bar by the pool
Dining venue
Swim-up bar
Majaro Hotel Boutique Tulum offers 12 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Memory foam beds feature down comforters and premium bedding. This Tulum hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and ceiling fans. In-room massages and irons/ironing boards can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include massages.
Languages
English, Spanish
Property amenities
Family friendly
Free cribs/infant beds
Mini-fridge
Outdoor pool
Snack bar/deli
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi
Parking and transportation
Free secured, uncovered self parking on site
Onsite parking includes off-street options
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle at scheduled times, on request
Food and drink
Cooked-to-order breakfast available for a fee daily 8:00 AM–noon: MXN 200-500 per person
1 restaurant and 1 coffee shop/cafe
1 swim-up bar, 1 poolside bar and 1 bar
Room service available
Coffee/tea in common area(s)
Things to do
Bicycle rentals
Bicycle tour information
Bike parking
Bike storage
Outdoor pool
Spa services
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Accessible airport shuttle
Handrails in stairways
Smooth flooring in room
Stair-free path to entrance
1 stairs to reach property
Well-lit path to entrance
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Ceiling fan
Down comforter
Free cribs/infant beds
Memory foam mattress
Premium bedding
Bathroom
Bathrobes
Eco-friendly toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels
Food and drink
Champagne service
Free bottled water
Mini-fridge
Minibar
More
Access via exterior corridors
Connecting rooms available
Eco-friendly cleaning products provided
Electrical adapters/chargers
Guidebooks/recommendations
In-room massage
Iron/ironing board (on request)
Laptop-compatible safe
Laptop-friendly workspace
Mobile key entry
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 3:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests are required to download the property's R&P mobile app before check-in
Access methods
Access code, front desk (limited hours)
Pets
Pets: MXN 400 per pet, per stay, plus a deposit of MXN 400 per stay
Only dogs and cats are allowed
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: MXN 630 per accommodation, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: approximately MXN 200 to 500 per person
Pet deposit: MXN 400 per stay
Pet fee: MXN 400 per pet, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Property Registration Number OMA211029MB8
We should mention
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Property is also known as
Majaro Hotel Tulum
Majaro Boutique Tulum Tulum
Majaro Hotel Boutique Tulum Hotel
Majaro Hotel Boutique Tulum Tulum
Majaro Hotel Boutique Tulum Hotel Tulum
Majaro Hotel Boutique Tulum Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Amazing boutique hotel! Wonderful & friendly staff (Sabrina and Veronica). The chilaquiles were the best I’ve ever had for breakfast!
The only downside I had was within walking distance there is not much as they are still building up around the area. I’d suggest renting a bike or scooter.
Majaro hotel has a great design, charming courtyard with a small pretty pool & lovely rooms. The stuff are friendly & doing their best.
But the overall lack of management is evident. Nothing is thought-through. Bathrooms are missing bathroom mats. When body soap or shampoo runs out, it’s not refilled. We stayed for 11 nights - bed linen & towels had not been chdmged, not once. There was a kitchen with a long, beautiful island in our room & a double hob - but no kitchen equipment, not even a spoon.
Breakfast is included, but it’s terrible, amateurish, the coffee is bad too.
Shame that something so well-designed is run in such a hopeless manner.
I like that my room was spacious. I did not like that I paid extra for a private pool but Instead received what looked more like a over sized bathtub for two (or small jacuzzi). I love to swim so when on vacation that is important to me so I was upset that I couldn't swim? Also I did not like that the hotel is surrounded by construction and basically in the middle of nowhere. Lastly I did like the massage that came with my room. The massage was amazing.
No elevator so no considerations for older persons. Had to pay for an extra room because of that. I had massages included and never got them due to very poor communication with staff . All that and no desire to compensate in other ways. The property is located in an area where there are no modern roads. I was not impressed.
Upon arriving to the location first of all I was surprised on how the hotel and area looked I thought there was a mistake. It feels like your in the middle of no where and there's not much close by. You have to either take a taxi which can be expensive or try to figure a way to get around. My first day I had to ask if they can switch my room because it wasn't clean but thankfully they were accommodating, they provided us with another room. There's a bar but not enough selections. There's no tv in the rooms on the lower levels. The hotel is nice, quiet and comfortable but I feel once these issues are addressed it will be a great hotel to stay at.
When we arrived, a very friendly lady which name I forgot greeted us and educated us on the facilities, room key, Wi-Fi etc. As advertised there was supposed to be a functional bar, with drinks, hookah etc. Come to find out the bartender quit a few days before we arrived the attendant said. There was also nothing in walking distance to eat or grab a drink outside of the rooftop bar across the street in which we had to eat each day as a first meal, and we were the only ones there each day. Overall the hotel is very nice but the only amenitie you get is the pool
The property itself was really nice - modern, clean, and the large 1 bed with rooftop pool was a nice addition for night time swims. The daily cleaning was amazing and they replaced the bed sheets every 3 days which was awesome. All the staff is really nice and helpful, but sometimes service a miss like breakfast taking 45min to make.
I worked remotely for 2 weeks and sometimes the Wi-Fi could be spotty. The water cutout in the mornings a few times. I think that may just be the area. The roads are terrible, but I had a car and you get used to it. There was a loud, like I could feel my room shake, DJ party kitty corner on Saturday from 9pm-6am, which was interesting.
Overall for what I did which was work remotely I would have probably chosen an Airbnb in a newer build around the area, I think that would have been a better value.
Nice hotel roads are ugly to get thru . Construction is next door no peace you can hear their loud music early in the morning they stare when you’re in your private pool so no privacy at all shower is outside . I didn’t like .that at all . You can see thru clearly they actually stay living there in the construction site. They have a sliding door that does not lock and I had my 4 yr old with me so I had to be on top of her not opening very stressing .
Clarissa
Stayed 6 nights in Mar 2023
8/10 Good
Chantal
Travelled with group
31 Mar 2023
Liked: Cleanliness, staff & service
Great hotel but... be careful if it rains!
The accomodations are exactly as pictured. The place is tastefully decorated and overall well designed. I reserved the two bedroom unit with access to private roof top lounge pool.
The food in the restaurant was delicious and the service from the gentleman at the the bar was attentive and friendly.
Leo who helped us at checkin and check out was also lovely to deal with and Daniela has been supportive and helpful with some additional questions I had about our stay.
The space of the property is small, but well used, with the pool in the centre and common spaces on the roof - we enjoyed the space with hammocks to lounge. The property was clean and was more than adequate for our one night stay. I think I would personally want a bit more space for a longer stay, but was very happy with what was on offer.
The only concern was that there was a major down pour and the majority of our living space, my bedroom and bathroom were flooded! The staircase to the rooftop basically became a fountain! Staff indicated that they had never encountered this before - and a more proactive and timely approach to offering solutions would have been appreciated. Ultimately, they moved us to a different unit and all was well, but given that there are limited number of rooms, I'm not sure what the solution would have been if they had been fully booked.
Would stay here again despite this, but would not opt for the roof top unit again just in case.
Thank you Majaro for our first night's stay in Tulum!
Enjoyed my stay here very quiet nice rooms nice pool & bar. roads little rocky & stuff but thats mainly that whole area. Front desk people are cool & helpful