4/10 Poor
Mark
Travelled with family
3 Nov 2024
Disliked: Cleanliness
Our room was a handicapped room- NOT requested, but it served, and decently fitted out. It was near exits and parking on the ground floor.
The bed was comfortable. The HVAC worked well. The furnishings were a little worn and the hall and room carpet in the room and hall was badly stained. No off smells, though. The tile in the bathroom and shower might be slippery when wet, and the shower wall tile was badly mildewed. The shower curtain was maybe a little close to the outer edge of the shower sill and water flowed onto the floor. I mopped it up with a hand towel and the bath mat. The hand towel was filthy afterward. No maid service during our two night stay. We ran out of in-roomn coffee and clean linen. i went to the desk but nobody was there and we let it ride. The fridge needed defrosting. The TV channel selection was difficult to understand and certainly bore no relation to the instruction card on the chest under the TV. Our room had blackout curtains which was a plus, but there was some road noise.
Breakfast was poor, with insufficient coffee even before 8 AM, and the 1st AM, they were running out of bread selections early. Cinnamon rolls 2nd AM were small and stale. The only yogurt offered was "Trix" banana-strawberry. The steam tray was off the 1st AM and food was cold as if recently refrigerated. The 2nd AM fresh sausages (no bacon) were mixed with the old. The home-fries were cold and unappetizing.
CONCLUSION: STAY AWAY.
Mark
Stayed 2 nights in Nov 2024