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ZASGO HOTEL

4.0 star property
4-star hotel near Labuan Bajo Port, connected to a shopping center

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Photo gallery for ZASGO HOTEL

Poolside bar
Cakrawala Suite | Living area
Executive Room, 1 King Bed (Delonix) | View from room
Cakrawala Suite
Executive Room, 1 King Bed (Delonix) | View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Jl. Soekarno Hatta, Labuan Bajo, Nusa Tenggara Tim., 86763
  • Pede Labuan Beach
    ‪15 min walk‬
  • Labuan Bajo Port
    ‪17 min walk‬
  • Waecicu Beach
    ‪14 min drive‬

Room options

View all photos for Grand Studio Single

Grand Studio Single | View from room

Grand Studio Single

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed (Delonix)

Executive Room, 1 King Bed (Delonix)

Executive Room, 1 King Bed (Delonix)

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Cakrawala Suite

Cakrawala Suite | View from room

Cakrawala Suite

  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for The Studio Single (No Window)

The Studio Single (No Window)

The Studio Single (No Window)

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Studio Twin

Grand Studio Twin

Grand Studio Twin

  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for The Studio Twin (No Window)

The Studio Twin (No Window)

The Studio Twin (No Window)

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Triple Room

Premier Triple Room

Premier Triple Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for City Simplify Room

City Simplify Room

City Simplify Room

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Single Room, 1 King Bed

Premier Single Room, 1 King Bed

Premier Single Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Labuan Bajo

Central Labuan Bajo getaway .Within 2 miles (3 km) of this Labuan Bajo hotel, you'll find Pede Labuan Beach and Labuan Bajo Port. St. Angela Labuan Bajo and Batu Cermin Cave are also within 3 miles (5 km).

What's nearby

  • Pede Labuan Beach - 15 min walk - 1.3 km
  • Labuan Bajo Port - 17 min walk - 1.4 km
  • St. Angela Labuan Bajo - 18 min walk - 1.5 km
  • Batu Cermin Cave - 5 min drive - 4.4 km
  • Waecicu Beach - 14 min drive - 5.9 km

Restaurants

  • ‪Ayam Bakar Primarasa - ‬2 min drive
  • ‪La Cucina - ‬9 min walk
  • ‪Kopi Mane Inspiration - ‬17 min walk
  • ‪Exotic Komodo - ‬16 min walk
  • ‪Carpenter Cafe And Roastery - ‬13 min walk

About this property

ZASGO HOTEL

4-star hotel near Labuan Bajo Port, connected to a shopping center
ZASGO HOTEL offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 3617 square feet (336 square meters) and includes conference space. A rooftop terrace, gift shops/newsstands, and concierge services are also featured at the business-friendly ZASGO HOTEL. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Labuan Bajo hotel.

  • 87 guestrooms or units
  • Meeting rooms
  • 3617 sq ft of conference space
  • 336 sq m of conference space
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Grocery service (free)
  • Convenience store
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
  • Dining venue
ZASGO HOTEL offers 87 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bidets, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Indonesian

Property amenities

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Free in-room WiFi has a 15-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 15-device limit

Parking and transportation

  • Free secured, covered self parking on site
  • Limited onsite parking (max 10 spaces per unit)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: IDR 150000 for adults and IDR 100000 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Children's pool
  • Outdoor pool
  • Shopping mall
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 48
  • 12 stairs to reach property
  • Tile flooring in room

Room amenities

Entertainment

  • 32-inch Smart TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bidet
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Local meal delivery service
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternate location: [ZASGO HOTEL]
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ZASGO HOTEL

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 350000.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 150000 for adults and IDR 100000 for children
  • Rollaway bed fee: IDR 350000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, JCB International, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. Guests can access their rooms with a mobile device.

We should mention

  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 15-device limit. WiFi in public areas is also free and has a 15-device limit.

Property is also known as

ZASGO HOTEL Hotel
ZASGO HOTEL Labuan Bajo
ZASGO HOTEL Hotel Labuan Bajo

ZASGO HOTEL Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 28 out of 54 reviews
Rating 8 - Good. 11 out of 54 reviews
Rating 6 - Okay. 9 out of 54 reviews
Rating 4 - Poor. 3 out of 54 reviews
Rating 2 - Terrible. 3 out of 54 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sukhbinder, Southampton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are the best part of this hotel. So keen to help with anything.
Stayed 3 nights in Dec 2024

10/10 Excellent

Helen

Liked: Room comfort
Stayed 4 nights in Oct 2024

2/10 Terrible

Corey

Stayed 2 nights in Sep 2024

6/10 Okay

Helen

Travelled with partner
Disliked: Amenities, property conditions & facilities
The place was clean enough, but it was an old building. They must have a problem with their toilets or sewer, the room smellled like sewer the whole time. Nasty! There was only one chair in the room and none on the balcony, so you could not sit on balcony. View was great. Close to downtown. Pool/pool bar was nice. Breakfast was buffet and had large selection. We reserved a car ride for 640am with the front desk. When we went down, the guy said the car service didn’t start until 7am. Not sure why they didn’t tell us that when we reserved the car the night before. The front desk guy was rude. We had to be at our dive place at 7am. He said we could wait until 7am for the car. I said we could not and asked what other options we had. He said he could try to call us an outside taxi. He did that and we were able to get to the dive shop just in time for our trip. Overall, okay for the price since it was inexpensive, but I would not stay there again.
Stayed 4 nights in Oct 2024

4/10 Poor

Julie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
In general, everything is fine. Close to the airport. Has a market in the basement which is convenient. Pool and breakfast good. However, I did not appreciate being harassed for a hair dryer! There weren’t any hair dryer in my room. I called the front desk but nobody came so i took matters into my own hands and asked the housekeeper that was cleaning the rooms on the floor for a hair dryer which she kindly lended. However, in the evening the front desk called to get the dryer back. I told them i was there for 3nights and i needed the hair dryer and i was willing to give it back if they were going to provide me with another one so in the end they let me keep it. Then, the day before i check out they called me at 3pm. They were surprised i was in my room and sounded almost disappointed … they asked for something i could not understand and said it was ok and hung up. Then called again at 10pm to get the hair dryer!!! Now, i understand they wanted. They wanted to check if i was in the room to take the hair dryer back! First of all, the hotel should have hair dryers for all rooms. Second, it is not professional to harass a client for a hair dryer when you should be able to provide it for everyone. They could have waited until i checked-out to take it back and not call so often and late at 10pm. The service in general was fine but the handling of this situation is very poor.
Stayed 1 night in Sep 2024

6/10 Okay

Uzair

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Very basic. Reception barely understood what we were asking and one was passive aggressive at one point. This is fine to stay for a short time and not being in the hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lacy

Stayed 3 nights in Aug 2024

10/10 Excellent

susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service at reception and at the pool bar
Stayed 1 night in Aug 2024

6/10 Okay

Ben

Travelled with partner
Liked: Cleanliness
This hotel was everything we needed. We were contacted prior to arrival regarding whether we needed transport from the airport which was good. However, when we arrived at, there was no one there to pick us up. We contacted the hotel who told us there was someone already there, but we had waited for nearly 20 minutes and no one turned up so we got a taxi which was far easier and cheaper. Generally, staff were friendly and helped where they could, such as providing a breakfast box in the morning since we left very early for a tour. The rooms were very spacious, but the air con was pretty weak meaning it was still relatively warm in the rooms. The fridge was also not on when we arrived, which would have helped for water. The hotel did have a restaurant with a stunning view and a pool with a lovely bar looking out to the harbour. However, this got fully very quickly due do it not offering much seating compared to the number of rooms.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at zasgoboth before leaving and return from kamodo island boat trip. Staff very friendly and helpful. Close to airport and centre of bajo. Pool area and view amazing. Risky and staff at pool very friendly. Defibately recommend
Stayed 1 night in Sep 2024

6/10 Okay

nathan

Liked: Amenities, property conditions & facilities
The room and bathroom itself was nice however quite dark. Shower was really good when it was hot but temperamental - hot water must be on limit so varies when it comes There were ants everywhere - on the floor some but most on the counter table in bedroom so wouldn't recommend leaving any food or drink out. No welcome drinks as stated in booking confirmation - we asked about it and they said it wasn't made so will give the next day but they never did. Not the hotels fault but the guests staying here can be really really loud - had to call security at 1.30am on one night to tell them to shut up. The pool view for sunset is incredible - they give towels, the water is clean. I would still book at this hotel again in future as for the price it was still nice
Stayed 3 nights in Sep 2024

8/10 Good

Budianto

Liked: Cleanliness, staff & service, property conditions & facilities
Good bed, clean and functional. It will be good if hair-dryer is included, had to call for one and return within an hour. Only stayed for one night and 3rd floor rooms have windows but no view. Not far from main Jl Soekarno Hatta shopping strip. Overall good stay Thanks
Stayed 1 night in Aug 2024

8/10 Good

Loic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very simple but has all you need for a short stay in Labuan Bajo. Only complain is that you are not allowed to take the pool towels for your day trip to Komodo Island. Other than that it is great, staff is friendly and rooms are clean.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kariana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
Amazing stay again as we loved it so much the first time we had to return. Great rooftop pool area to watch the sunset and just hang out. Breakfast great. Rooms comfortable and staff friendly. By far the cleanest place I’ve stayed in Indonesia, not a bug in sight!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Juan

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t even blink an eye when I checked in two hours early. It is an immaculate no frills hotel. Great value for money
Stayed 1 night in Jul 2024

10/10 Excellent

SYECH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location
Nice and friendly staff, Cakrawala Suite recommended
Stayed 3 nights in Jul 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for travel with kids. Multiple dining options on site, gorgeous pool, amazing views, grocery store and arcade downstairs. Very, very clean. Good sized rooms. Amazing staff…especially Theresia, she was kind and very helpful.
Stayed 6 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally not bad, but also very bare bones -
Generally good service, but some communication issues. Bare bones rooms; very basic breakfast. Good location to main street. Very convenient for last minute food shopping.
Stayed 4 nights in Jul 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the triple room that overlooked the pool. We had an amazing view of the sunset each day. We were able to walk to find dinner. They had a really good market in their basement for snacks and whatnot. The pool was great. The staff was very kind and helpful.
Stayed 3 nights in Jun 2024

8/10 Good

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Susan

Stayed 1 night in Jun 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

TERRY, EXETER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY CLEAN AND VERY REASONABLY PRICED.VERY FRIENDLY STAFF.
Stayed 1 night in May 2024

10/10 Excellent

TERRY, EXETER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FANTASTIC HOTEL AT A REALLY GOOD PRICE. PROBABLY THE BEST ONE.
Stayed 2 nights in May 2024