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SureStay Plus Hotel by Best Western The Villages

2.5 star property
Hotel near Spanish Springs Town Square in Lady Lake

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SureStay Plus Hotel by Best Western The Villages

View from room
Exterior
Lobby
Suite, 1 King Bed, Non Smoking, Balcony | Private kitchen
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • Pet-friendly
  • Air conditioning

Explore the area

Map
1201 Avenida Central, Lady Lake, FL, 32159
  • Spanish Springs Town Square
    ‪7 min walk‬
  • Central Florida Health
    ‪15 min walk‬
  • Orange Blossom Hills Golf & Country Club
    ‪15 min walk‬
  • Ocala, FL (OCF-Ocala Intl.)
    ‪44 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (1st Floor;Pet Friendly)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony (1st Floor;Pet Friendly)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

Microtel Inn & Suites by Wyndham Lady Lake/The Villages

Pool
Breakfast included
Pet-friendly
Parking included
4.0 out of 5, Very good, (1011)
The price is CA $136
per night
CA $151 total
includes taxes & fees
13 Feb - 14 Feb
Microtel Inn & Suites by Wyndham Lady Lake/The Villages

About the area

Lady Lake

In Lady Lake .Within a 15-minute walk of the hotel, you'll find Spanish Springs Town Square and Central Florida Health. Orange Blossom Hills Golf & Country Club and AdventHealth are also within 2 miles (3 km).

What's nearby

  • Spanish Springs Town Square - 7 min walk
  • Orange Blossom Hills Golf & Country Club - 15 min walk
  • Water Oak Country Club Estates - 5 min drive
  • The Villages Market Square - 9 min drive
  • Nancy Lopez Legacy Golf & Country Club - 9 min drive

Getting around

  • Leesburg, FL (LEE-Leesburg Intl.) - 24 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Cracker Barrel - ‬2 min drive
  • ‪Chili's Grill & Bar - ‬1 min walk
  • ‪Panera Bread - ‬7 min walk

About this property

SureStay Plus Hotel by Best Western The Villages

Hotel near Spanish Springs Town Square in Lady Lake
Public spaces have free WiFi. You'll find a business center on site. Free breakfast is served daily. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Plus Hotel by Best Western The Villages. Free self parking is available. A complete renovation of SureStay Plus Hotel by Best Western The Villages was completed in May 2022.

This Lady Lake hotel is smoke free.

  • 46 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1993
  • Full breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Convenience store
  • Garden
  • Elevator
  • No smoking on site
SureStay Plus Hotel by Best Western The Villages offers 46 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to furnished balconies or patios. 40-inch flat-screen televisions come with cable channels.

This Lady Lake hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Fence around the pool
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per week
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation.

We should mention

  • Pool access available from 8:30 AM to 8:30 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Surestay Plus By The Villages
SureStay Plus Hotel by Best Western The Villages Hotel
SureStay Plus Hotel by Best Western The Villages Lady Lake
SureStay Plus Hotel by Best Western The Villages Hotel Lady Lake

SureStay Plus Hotel by Best Western The Villages Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 225 out of 420 reviews" "
Rating 8 - Good. 99 out of 420 reviews" "
Rating 6 - Okay. 41 out of 420 reviews" "
Rating 4 - Poor. 25 out of 420 reviews" "
Rating 2 - Terrible. 30 out of 420 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Garland

Liked: Cleanliness, property conditions & facilities
Easy access.
Stayed 1 night in Jan 2025

10/10 Excellent

Garland

Liked: Cleanliness, property conditions & facilities
Mostly excellent.

8/10 Good

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot! Close to the Square and lots of dining/entertainment options. We stayed one night and everything was clean and fresh. Perfect location and priced reasonably. We parked and didn’t drive again until we went home. Everything was within a mile. The band at the Square was top notch Saturday the 26th.
Stayed 1 night in Oct 2024

10/10 Excellent

John A, Long Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Great property for a few night stay. Easy access to the villages.
Stayed 4 nights in Oct 2024

6/10 Okay

Crystal

Stayed 1 night in Oct 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tom at the desk was the best good customer service just so pleasant
Stayed 3 nights in Oct 2024

2/10 Terrible

Thomas

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Lynda

Travelled with partner
There is a variety of shopping and places to eat within walking distance! Staff was excellent! Room and grounds clean and well kept!
Stayed 1 night in Oct 2024

6/10 Okay

Pamela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is old. The furnishings are dingy. There was blood on one of the pillows. I killed two bugs on the floor and there was a big daddy long legs spider in the corner. I would not stay there again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfectly located for the event we were in town to attend. Veey nice balcony room overlooking a well maintained courtyard.
Stayed 1 night in Oct 2024

4/10 Poor

Ileana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Didn't like managing person. Very rude, broken curtains and no housekeeping done. No toiletries
Stayed 6 nights in Oct 2024

10/10 Excellent

Tianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 1 night in Oct 2024

2/10 Terrible

Kenneth

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Cleanliness/Atmosphere
Our stay was ok. I expected better with the Best Western and The Villages names attached to it. Front desk clerk during 1st shift on day of check in was rude, there were dead bugs all over the door to our room, cheese puffs in the dresser drawer, the carpet hasn’t been cleaned the children’s feet were black from it, the orange juice at breakfast was spoiled and while back and forth from the car to our room getting ready to leave, we were gagged by cigarette smoke.
Stayed 2 nights in Oct 2024

8/10 Good

Ron

Travelled with group
Liked: Amenities
…
Stayed 2 nights in Aug 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
The hotel was dirty apparently they did not have maintenance the sidewalks were disgusting stains and debris bug webs all around the doors trash cans overflowing staff wasn't nice the beds were horrible they were flat and very comfortable and what I can't believe is that they didn't even have a generator for their guests never again will I stay at a Best Western hotel!!!!!! Our stay was during Hurricane Milton 10/8-10/9 2024
Stayed 2 nights in Oct 2024

8/10 Good

Randy

Stayed 1 night in Oct 2024

4/10 Poor

Lynne

Old dirty
Stayed 3 nights in Oct 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just about everything. For the area the price was excellent. staff was very helpful and friendly. Was very satisfied.
Stayed 1 night in Oct 2024

2/10 Terrible

sergio m, miami

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The Beds are the worse I have ever seen. We could NOT sleep in either rooms. This has to be addressed.
Stayed 1 night in Oct 2024

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice suprise
We booked for one night, and decided to stay a second night. We did have to move rooms, but they moved us to the closest room, and put our new room at the top of the cleaning list so we could have an early checkin. Both room we stayed in were clean and comfortable. This is a great hotel for the price, and an easy walk to the Spanish Springs Village center.
Stayed 1 night in Oct 2024

10/10 Excellent

Wilmark

Stayed 1 night in Sep 2024

2/10 Terrible

Kaanita

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked the house for 3 days due to being hurricane victims for 2 seniors. Upon entering, the refrigerator was dirty and the bathroom walls appeared to have fecal matter on it. These were bought to the attention of the front desk, Daniela who said she was new and that a message was sent to the GM. She said there were no avail suites so they were stuck there. We also emailed the GM - Kimberly Ball and sent the pictures to show. Zero response. We called several times today (being a Monday), no one answers the phone lines. Totally unprofessional, appalling and unacceptable the way they treat hotel guests. We will take this further to ensure no other guests endures similar.
Stayed 2 nights in Sep 2024