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SureStay Plus Hotel by Best Western The Villages

2.5 star property
Enjoy free breakfast at this Lady Lake hotel

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SureStay Plus Hotel by Best Western The Villages

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Lobby
Exterior
Lobby
Suite, 1 King Bed, Non Smoking, Balcony | Private kitchen

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
1201 Avenida Central, Lady Lake, FL, 32159
  • Spanish Springs Town Square
    7 min walk
  • Chili's Grill & Bar
    1 min walk
  • Wildwood Bus Station
    19 min drive
  • Ocala, FL (OCF-Ocala Intl.)
    40 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (1st Floor;Pet Friendly)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony (1st Floor;Pet Friendly)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Microtel Inn & Suites by Wyndham Lady Lake/The Villages

Pool
Breakfast included
Pet-friendly
Parking included
4.0 out of 5, Very good, (1002)
The price is CA $122
per night
CA $135 total
includes taxes & fees
14 Jan - 15 Jan
Microtel Inn & Suites by Wyndham Lady Lake/The Villages

About the area

Lady Lake

In Lady Lake .Within a 15-minute walk of the hotel, you'll find Spanish Springs Town Square and Central Florida Health. Orange Blossom Hills Golf & Country Club and AdventHealth are also within 2 miles (3 km).

What's nearby

  • Spanish Springs Town Square - 7 min walk
  • Orange Blossom Hills Golf & Country Club - 15 min walk
  • Lakes Of Lady Lake Golf Club - 4 min drive
  • Water Oak Country Club Estates - 5 min drive
  • The Villages Market Square - 9 min drive

Getting around

  • Leesburg, FL (LEE-Leesburg Intl.) - 24 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Cracker Barrel - ‬2 min drive
  • ‪Chili's Grill & Bar - ‬1 min walk
  • ‪Panera Bread - ‬7 min walk

About this property

SureStay Plus Hotel by Best Western The Villages

Enjoy free breakfast at this Lady Lake hotel
Public spaces have free WiFi. You'll find a business center on site. Free breakfast is served daily. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Plus Hotel by Best Western The Villages. Free self parking is available. A complete renovation of SureStay Plus Hotel by Best Western The Villages was completed in May 2022.

This Lady Lake hotel is smoke free.

  • 46 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1993
  • Full breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Convenience store
  • Elevator
  • No smoking on site
SureStay Plus Hotel by Best Western The Villages offers 46 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to furnished balconies or patios. 40-inch flat-screen televisions come with cable channels.

This Lady Lake hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Fence around the pool
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per week
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation.

We should mention

  • Pool access available from 8:30 AM to 8:30 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Surestay Plus By The Villages
SureStay Plus Hotel by Best Western The Villages Hotel
SureStay Plus Hotel by Best Western The Villages Lady Lake
SureStay Plus Hotel by Best Western The Villages Hotel Lady Lake

SureStay Plus Hotel by Best Western The Villages Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 207 out of 384 reviews" "
Rating 8 - Good. 90 out of 384 reviews" "
Rating 6 - Okay. 35 out of 384 reviews" "
Rating 4 - Poor. 24 out of 384 reviews" "
Rating 2 - Terrible. 28 out of 384 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

sergio m, miami

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The Beds are the worse I have ever seen. We could NOT sleep in either rooms. This has to be addressed.
Stayed 1 night in Oct 2024

2/10 Terrible

Kaanita

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked the house for 3 days due to being hurricane victims for 2 seniors. Upon entering, the refrigerator was dirty and the bathroom walls appeared to have fecal matter on it. These were bought to the attention of the front desk, Daniela who said she was new and that a message was sent to the GM. She said there were no avail suites so they were stuck there. We also emailed the GM - Kimberly Ball and sent the pictures to show. Zero response. We called several times today (being a Monday), no one answers the phone lines. Totally unprofessional, appalling and unacceptable the way they treat hotel guests. We will take this further to ensure no other guests endures similar.
Stayed 2 nights in Sep 2024

2/10 Terrible

Louis

Business traveller
Needed to cancel the RSVP because of the hurricane. Called the hotel and Ms. Ward said she would cancel the RSVP. But I still don't see a credit.
Stayed 1 night in Sep 2024

4/10 Poor

Tiffany

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Wouldnt stay here again
The door to enter tge roon was disgusting, there were stains on the tub and bugs. There was a gap at the bottom of the entrance door. This is more like a motel, not hotel
Stayed 1 night in Sep 2024

10/10 Excellent

JONATHAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, rooms were clean, breakfast was good and staff was very helpful
Stayed 1 night in Sep 2024

6/10 Okay

Dean

Stayed 1 night in Sep 2024

10/10 Excellent

William

Stayed 1 night in Aug 2024

6/10 Okay

Heidi

Disliked: Property conditions & facilities
Our key worked the first nite, then the 2nd and 3rd nite we had to have them reprogramed. The carpet in the room by the first bed was WET on our last day. Dirty carpet, bottom of feet wet. No handlebars in the shower for handicap people (me), and the tub bottom was slippery. Had to put a towel down to take a shower. Two remotes for the TV. one to turn on, the other to watch tv. We NOT be staying there again. I guess you get what you pay for, rental was cheap..........$76. a nite.
Stayed 3 nights in Sep 2024

8/10 Good

Janice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Second stay at this hotel. A little aged but still a nice hotel with a decent free breakfast and close to everything!
Stayed 3 nights in Sep 2024

10/10 Excellent

anthony

Liked: Cleanliness
Stayed 1 night in Sep 2024

4/10 Poor

Linda

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room smelled like a wet dog there was a huge bug in the shower the mattress was terrible
Stayed 1 night in Sep 2024

10/10 Excellent

Raymond

Stayed 1 night in Aug 2024

8/10 Good

Rosario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TV didn't work
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Caitlin

Stayed 1 night in Aug 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were dirty smelly could not stay had to leave
Stayed 1 night in Aug 2024

4/10 Poor

Dayana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed in room 219 of the hotel with my family. The door was covered in cobwebs and dirt, and the room smelled awful. My child had a severe allergic reaction and an asthma attack. The breakfast was good, and the customer service was excellent, but the room was horrible. I had problems with the key card because it was so dirty that it wouldn’t read. My husband had to go to the front desk, and they resolved it quickly. The sink was clogged when we went to brush our teeth, and the water would just stay there.
Stayed 1 night in Aug 2024

2/10 Terrible

Angela

Disliked: Staff & service
I actually want to file the police report I feel very violated and I feel it was a very traumatic experience what happened to me by the elderly gentleman that was in the office by screaming and yelling and cursing at me and calling me vulgar names he said he was having a horrible day wouldn't even help me threaten to call the police on me as I was sitting there crying he was laughing at me this was the most horrible experience I've ever had anywhere in public in mind entire life
Stayed 1 night in Aug 2024

10/10 Excellent

Bernadete

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

EUDALMI, KISSIMMEE

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, comfortable rooms, with full size shampoo, cream, condition and bodywash our ac unit was very loud, breakfast with the essentials to start the morning, ice machine on property very convenient, chili's restaurant next door, staff very polite. Definitely will stay again. Was my second time.
Stayed 1 night in Aug 2024

10/10 Excellent

jodi

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Nice little hotel. Area great and very helpful staff
Stayed 1 night in Aug 2024

4/10 Poor

Cynthia

Travelled with family
Disliked: Staff & service, room comfort
Don’t stay here
The “breakfast” was 3 choices of cereal, sausage and egg bites (the same over my 3 day stay) and a couple of bread options. Coffee from an antiquated machine. The AC in the room was so loud that I had to get ear plugs. There are two other hotels in the same square that are better options.
Stayed 1 night in Aug 2024

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Brittney

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024