6/10 Okay
RICHARD
Travelled with family
5 Aug 2024
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor review
When we checked into the hotel the woman at the front desk was professional but not friendly and we felt like we were an inconvenience. We tried to make conversation but she was straight to the point and cold. The room was noting like the pictures. It wasn't terrible but not what we expected for the price. The first morning when we woke up and went down stairs for two coffee's and two pastries which cost $25.00 for which we were ok with but the man serving us was again professional but by no way polite making us feel more like an inconvenience. When we came back the first night the room had not been cleaned and I had to go down to the front desk to get towels and wash clothes. The next day we caught house keeping which were extremely pleasant and willing to help. They checked and said that our room was not on the list to be cleaned. When we returned that night the room was cleaned and restocked. We noticed that people were putting their trash and towels in front of their doors in the hallway and the trash by the elevator was always full. We will not stay at this hotel again and will not recommend it to friends.
RICHARD
Stayed 3 nights in Aug 2024