Doubletree By Hilton Lagoa Azores

5.0 star property
Luxurious 5-star resort with spa

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Photo gallery for Doubletree By Hilton Lagoa Azores

Indoor pool, seasonal outdoor pool, cabanas (surcharge), sun loungers
Indoor pool, seasonal outdoor pool, cabanas (surcharge), sun loungers
Hypo-allergenic bedding, minibar, desk, laptop workspace
Restaurant
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Parking available
  • Room service

Explore the area

Map
Av. da Inovacao - Y Gama, Lagoa, Azores, 9560-421
  • Ponta Delgada Harbour
    ‪8 min drive‬
  • University of the Azores
    ‪9 min drive‬
  • Ponta Delgada City Gates
    ‪9 min drive‬
  • Ponta Delgada (PDL-Joao Paulo II)
    ‪14 min drive‬

Room options

Room, 1 King Bed (Sea & Mountain)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Family Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Family Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Room, 1 Queen Bed, Sea View

  • Sleeps 3
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Mountain View

  • Sleeps 3
  • 1 Queen Bed

Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Room, 1 Queen Bed, Accessible

  • Sleeps 3
  • 1 Queen Bed

Room, 1 King Bed, Sea View

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

Family Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed (Sea & Mountain)

  • Sleeps 3
  • 1 Queen Bed

Twin Room, 2 Single Beds (Sea & Mountain)

  • Sleeps 2
  • 2 Twin Beds

Room, 2 Single Beds, Sea View

  • Sleeps 2
  • 2 Twin Beds

About the area

Lagoa

Close to airport.Within 2 miles (3 km) of this Lagoa resort, you'll find Aquafit Natural Pools and Portuguese Republic Square. Milicias Ocean Beach and Praia do Populo are also within 3 miles (5 km).

What's nearby

  • Milicias Ocean Beach - 6 min drive - 4.1 km
  • Ponta Delgada Harbour - 8 min drive - 9.1 km
  • University of the Azores - 9 min drive - 10.0 km
  • Ponta Delgada City Gates - 9 min drive - 10.2 km
  • Ponta Delgada Marina - 9 min drive - 10.1 km

Getting around

  • Joao Paulo II Airport (PDL) - 14 min drive

Restaurants

  • ‪Sunset Beach - ‬5 min drive
  • ‪The Gin Library - ‬4 min drive
  • ‪O Alambique - ‬10 min walk
  • ‪Borda D'Água - ‬14 min walk
  • ‪Restaurante José do Rego - ‬18 min walk

About this property

Doubletree By Hilton Lagoa Azores

Luxurious 5-star resort with spa
Doubletree By Hilton Lagoa Azores offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

There are 3 meeting rooms available. A children's pool, a seasonal outdoor pool, and a 24-hour fitness center are also featured at the luxury Doubletree By Hilton Lagoa Azores. Parking is available for a fee.

This 5-star Lagoa resort is smoke free.

  • 101 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2024
  • Terrace on the roof
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • No smoking on site
  • Bar by the pool
  • Dining venue
Doubletree By Hilton Lagoa Azores offers 101 air-conditioned accommodations with minibars and complimentary bottled water. Televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Lagoa resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Inala has 2 treatment rooms. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Languages

English, Portuguese

Similar properties

Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (EUR 10 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 20 for adults and EUR 10 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 10 2025 to March 21 2025 (dates subject to change):
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 33 lbs per pet
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per person, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Covered self parking fee: EUR 10 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in April and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Doubletree By Hilton Lagoa Azores Lagoa
Doubletree By Hilton Lagoa Azores Resort
Doubletree By Hilton Lagoa Azores Resort Lagoa

Doubletree By Hilton Lagoa Azores Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 18 out of 31 reviews
Rating 8 - Good. 8 out of 31 reviews
Rating 6 - Okay. 3 out of 31 reviews
Rating 4 - Poor. 1 out of 31 reviews
Rating 2 - Terrible. 1 out of 31 reviews

9.6/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, prinstine conditions, excellent staff especially at the reception, Mario and some some in the dining room.
Stayed 4 nights in Oct 2024

10/10 Excellent

MELISSA

Liked: Amenities
It’s rural. Not much to walk to. Need a car but I like it. If u need Euro walk about 15 min toward town there is a bank with ATM. The hotel has everything else you may need. Super cozy beds.
Stayed 7 nights in Oct 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and the staff was lovely. I would have liked some more menu options for Gluten Free. The facilities and location were great and very convenient. I would definitely stay there again!
Stayed 4 nights in Sep 2024

6/10 Okay

Jolene, Manchester

Travelled with partner
Liked: Cleanliness
Room was new and beautiful. Service under par. No to go cups to take coffee. Called for coffee packets in room at 10am and not open until 11. Had an event doubting our stay which made it so the pool was not available. Event took precedence over guests.
Stayed 3 nights in Sep 2024

10/10 Excellent

Evan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
excellent staff, beautiful property and amenities, very nice included breakfast with lots of options. On site restaurant was markedly more expensive than any other restaurants we saw on the island, as the only small complaint.
Stayed 6 nights in Sep 2024

8/10 Good

Simarjeet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property looks brand new. Power went out one night only in our hotel
Stayed 5 nights in Sep 2024

10/10 Excellent

Dorianna

Travelled with family
Great staff… clean… and absolutely beautiful
Stayed 7 nights in Sep 2024

6/10 Okay

Brandi

Stayed 4 nights in Aug 2024

2/10 Terrible

irene

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The made service very very poor!
Stayed 4 nights in Aug 2024

8/10 Good

Freeman David James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel - very quiet even though it’s right next to a hospital. Clean, comfortable and friendly staff. 10 minute drive from Lagoa to Ponta Delgada with a taxi fare of EUR 12-15. Amazing view from rooftop pool. And of course you get cookies 😊 Our only complaint was the leak from the shower stall onto the floor in the bathroom.
Stayed 7 nights in Jul 2024

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Asad

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It was a brand new property, was very clean and nice. The service was very slow, if you asked for a thing it took a long time get it. Being a new hotel we felt the staff was not that well trained. Parking was very easy and plenty of it but the location was not that great.
Stayed 3 nights in Jul 2024

8/10 Good

Anna Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Pearl

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Hartley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Jo Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Shayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Considering its a newly opened property they could work on extending the hours for room service & the restaurants, there are no other restaurants in the immediate area to get food. also the opening and closing hours of the pool. Also ice & vending machines are definitely needed. And possibly a small shop selling snacks sodas juices etc.for guest.
Stayed 7 nights in Jul 2024

6/10 Okay

Shawn

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Arja-Saini

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Iusi, siisti, tyylkäs. Mukava ympäristö.
Stayed 6 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour
Magnifique séjour dans cet hôtel récent. Chambre belle et confortable. La piscine et l'espace spa sont très bien agencés et très appréciables pour se détendre. Le personnel est au top, efficace et très accueillant. Merci !
Stayed 1 night in Nov 2024

10/10 Excellent

Larisa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent location. Great rooms with an amazing view from the sea and mountains. Breakfast buffet excellent. If you come to the restaurant don’t be in a hurry. Nice swimmig pool , spa and very kind staff at the reception . No itens in the frigobar.
Stayed 2 nights in Sep 2024

4/10 Poor

boutet

Travelled with group
Disliked: Staff & service, property conditions & facilities
Attente de 3/4 d'heures pour le check in. Pas de SPA. Dans la chambre une odeur d'égout et pas de gel douche
Stayed 2 nights in Sep 2024