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Best Western Le Relais de Laguiole Hotel & Spa

3.0 star property
Family-friendly 3-star hotel near Laguiole Knife Museum

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Photo gallery for Best Western Le Relais de Laguiole Hotel & Spa

Indoor pool, open 7:30 AM to 10 PM, free cabanas, pool umbrellas
Reception
Family Room, Multiple Beds, Non Smoking (Living Room;with Sofabed)
Reception
Breakfast and dinner served, Regional cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Spa
  • Room service
  • Air conditioning

Explore the area

Map
Espace Les Cayres, Laguiole, Aveyron, 12210
  • Laguiole Knife Museum
    ‪7 min walk‬
  • Church of St. Matthew
    ‪9 min walk‬
  • Château du Bousquet
    ‪7 min drive‬
  • Rodez (RDZ-Marcillac)
    ‪57 min drive‬

Room options

View all photos for Family Room, Multiple Beds, Non Smoking (Living Room;with Sofabed)

Family Room, Multiple Beds, Non Smoking (Living Room;with Sofabed)

Family Room, Multiple Beds, Non Smoking (Living Room;with Sofabed)

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking, Balcony

Comfort Room, 1 Queen Bed, Non Smoking, Balcony

Comfort Room, 1 Queen Bed, Non Smoking, Balcony

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, Multiple Beds, Non Smoking

Comfort Room, Multiple Beds, Non Smoking

Comfort Room, Multiple Beds, Non Smoking

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Junior Suite, 1 Queen Bed, Non Smoking (Living Room;with Sofabed)

Junior Suite, 1 Queen Bed, Non Smoking (Living Room;with Sofabed)

Junior Suite, 1 Queen Bed, Non Smoking (Living Room;with Sofabed)

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking (Twin bed on request)

Comfort Room, 1 Queen Bed, Non Smoking (Twin bed on request)

Comfort Room, 1 Queen Bed, Non Smoking (Twin bed on request)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Laguiole

Heart of Laguiole.Your stay at this Laguiole hotel places you within a 10-minute walk of Laguiole Knife Museum and Church of St. Matthew. Château du Bousquet is within 6 miles (10 km) and Golf de Mezeyrac is within 9 miles (15 km).

What's nearby

  • Aubrac Natural Regional Park - 1 min walk - 0.0 km
  • Laguiole Knife Museum - 7 min walk - 0.7 km
  • Church of St. Matthew - 9 min walk - 0.8 km
  • Château du Bousquet - 7 min drive - 6.1 km
  • Aubrac Botanical Garden - 19 min drive - 18.5 km

Getting around

  • Rodez (RDZ-Marcillac) - 57 min drive

Restaurants

  • ‪Relais de Vitarelle - ‬9 min drive
  • ‪Hôtel Restaurant l'Aubrac - ‬4 min walk
  • ‪Golf de Mezeyrac - ‬15 min drive
  • ‪Auberge du Combaire - ‬4 min drive
  • ‪La Cab'Anne Laguiole - ‬3 min walk

About this property

Best Western Le Relais de Laguiole Hotel & Spa

Family-friendly 3-star hotel near Laguiole Knife Museum
Best Western Le Relais de Laguiole Hotel & Spa offers its guests a children's pool, an indoor pool, a hot tub, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

3 meeting rooms and coworking spaces are available. Spa services, a terrace, and multilingual staff are also featured at the family-friendly Best Western Le Relais de Laguiole Hotel & Spa. Parking is available for a fee.

This 3-star Laguiole hotel is smoke free.

  • 1 building
  • 34 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 1993
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Best Western Le Relais de Laguiole Hotel & Spa offers 34 accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desk chairs. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers. Business-friendly amenities include offices and desks, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with Turkish bath/hammam.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

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Property amenities

Family friendly

  • Baby bath
  • Baby toys
  • Changing table
  • Children's games
  • Children's pool
  • Children's toys
  • Highchair
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free RV/bus/truck parking on site
  • Covered self parking on site (EUR 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 9 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Things to do

  • 9-hole adjacent golf course
  • Bicycle cleaning area
  • Bicycle tours
  • Children's pool
  • Games
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • Table tennis
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Elevator (31 inch wide door)
  • Handrails in stairways (41 inches high)
  • Hardwood flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 11:00 PM
Front desk staffed during limited hours

Renovations and closures

The property is closed between November 5 and April 4.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 12 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.80 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 9 for children
  • Covered self parking fee: EUR 10 per night
  • Pet fee: EUR 12 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, ANCV Chèques-vacances, and cash
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, debit cards, ANCV Chèques-vacances, and cash. This property uses eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 7:30 AM to 10 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Hôtel Relais
Best Western Laguiole
Hôtel Laguiole
Laguiole Best Western
Relais Laguiole
Best Western Relais Laguiole Hotel
Best Western Relais
Best Western Relais Laguiole
Le Relais Laguiole & Laguiole
Best Western Le Relais de Laguiole Hotel & Spa Hotel
Best Western Le Relais de Laguiole Hotel & Spa Laguiole
Best Western Le Relais de Laguiole Hotel & Spa Hotel Laguiole

Best Western Le Relais de Laguiole Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 87 out of 131 reviews
Rating 8 - Good. 36 out of 131 reviews
Rating 6 - Okay. 8 out of 131 reviews
Rating 4 - Poor. 0 out of 131 reviews
Rating 2 - Terrible. 0 out of 131 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Susan

Liked: Cleanliness

Basic but good location

I guess because of COVID there weren't any amenities at all, just a liquid soap/shampoo, nothing individual, no hard soap, no shower cap, etc. Just a basic room. Not even a refrigerator. Good location though.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife got sick in the middle of the night and I called the resident manager who arrived promptly with needed supplies and the next morning personally escorted us to the local doctor...above and beyond the call of duty.!! Food in restaurant was outstanding.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in Laguiole

Very comfortable stay and a warm welcome from the staff!

10/10 Excellent

Filippo, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

More than just a 3 star

6/10 Okay

Lynn, Chardonne, Switzerland

Liked: Cleanliness, staff & service

Average

Average hotel. Staff was very nice and helpful. Rooms are rather dated and need renovating.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to superb Laguiole cutlery showroom.

We had some trepidation about staying here given some of the negative comments others have written, but could not have been pleased more with our stay. The room was more than adequately large, dinner was delicious, a lovely and filling (self service) breakfast, and very attentive and helpful staff. There was also a lovely heated swimming pool and jacuzzi. It was in easy walking distance of the Laguiole knife and cutlery factory which is well worth a visit

10/10 Excellent

celine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sejour parfait.

Sejour parfait . Hôtel super ... Confortable calme Personnel parfait!!! Nous reviendrons....merci.
Stayed 1 night in Oct 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Personnel attentionné, chambres confortables, au calme et spacieuses, spa et piscine, des produits fait maison pour le petit déjeuner.
Stayed 1 night in Oct 2024

10/10 Excellent

Maryse

Stayed 1 night in Sep 2024

10/10 Excellent

Francois

Stayed 1 night in Jul 2024

10/10 Excellent

Christophe

Stayed 1 night in Jun 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bon repos

bon weekend super endroit
Stayed 3 nights in Apr 2024

10/10 Excellent

GOBENCEAUX

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un hôtel où on se sent bien

Un hôtel très bien situé et très confortable L'accueil y est chaleureux et agréable. Les repas au restaurant très bons avec un excellent rapport qualité prix. Les petits dej au top. Espace aquatique parfait pour la détente. Petit plus pour les actions de bienfaisances que propose l'hôtel (octobre rose, cagnotte pour les assos, récupérations de déchets...) Bravo! Nous avons adoré notre séjour.
Stayed 3 nights in Oct 2023

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities

Bien mais manque prises électriques pour voiture

Hôtel dans la norme. Dommage qu'il n'y ai pas de bornes ou de prises électriques pour notre voiture électrique. On demandé à l'accueil et on ne nous a même pas indiqué les bornes publiques sur le parking à quelques centaines de mètres.
Stayed 1 night in May 2023

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superbe hotel a 2 pas centre ville

Superbe horel avec piscine couverte chauffée. Petit déjeuné top.
Stayed 1 night in May 2023

10/10 Excellent

Marion

Stayed 1 night in Apr 2023

10/10 Excellent

Didier

Stayed 3 nights in Nov 2022

10/10 Excellent

Jonathan

Stayed 1 night in Nov 2022

10/10 Excellent

Christophe

Stayed 1 night in Sep 2022

10/10 Excellent

serge chaene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel propre, tres calme.Parking aisé. Très bonne restauration. Personnel agréable et très serviable.
Stayed 1 night in Sep 2022

10/10 Excellent

Maria Angela

Stayed 2 nights in Aug 2022

10/10 Excellent

Clement

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ville agréable, hôtel très agréable et adapté pour les enfants avec un espace dédié pour eux lors des repas. Un petit parc est accolé à l'hôtel. La piscine est très sympa avec un toboggan. Le personnel est très accueillant, souriant et disponible. En terme de repas, nous avons testé le dîner et les plats étaient très bons. Le petit déjeuner est très varié et pour tous les goûts.
Stayed 1 night in Jul 2022