The Hills Hotel

3.0 star property
Enjoy the outdoor pool at this 3-star Laguna Hills hotel

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Hills Hotel

Front of property
Premium bedding, pillowtop beds, in-room safe, desk
Breakfast, lunch and dinner served
Concierge desk
Breakfast, lunch and dinner served

Reviews

7.8 out of 10

Good

Popular amenities

  • Hot tub
    Hot tub
  • Room service
    Room service
  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available

Explore the area

Map
25205 La Paz Rd, Laguna Hills, CA, 92653
  • Mission Viejo Country Club
    4 min drive
  • Saddleback Memorial Medical Center
    5 min drive
  • Marguerite Aquatic Complex
    5 min drive
  • Orange County, CA (SNA-John Wayne)
    18 min drive

Room options

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Mobility Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Mobility Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Living Area)

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Living Area, Powder Room)

  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Mobility Accessible (Communications, Transfer Shower)

  • Sleeps 4
  • 2 Double Beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Similar properties

About the area

Laguna Hills

In Laguna Hills .Within 9 miles (15 km) of this hotel, you'll find Irvine Spectrum Center and Mission San Juan Capistrano. Orange County Great Park and Dana Point Harbor are within 12 miles (20 km).

What's nearby

  • Mission Hospital - Mission Viejo - 5 min drive
  • Saddleback Memorial Medical Center - 5 min drive
  • Marguerite Aquatic Complex - 5 min drive
  • Saddleback College - 6 min drive
  • Irvine Spectrum Center - 9 min drive

Getting around

  • Laguna Niguel Station - 9 min drive
  • John Wayne Airport (SNA) - 18 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Del Taco - ‬3 min drive
  • ‪Natraj Cuisine of India - ‬4 min drive
  • ‪Wendy's - ‬3 min drive
  • ‪Dairy Queen - ‬3 min drive

About this property

The Hills Hotel

Enjoy the outdoor pool at this 3-star Laguna Hills hotel
The Hills Hotel offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business center and 7 meeting rooms are available. Event space at this hotel measures 11000 square feet (1022 square meters) and includes conference space. A rooftop terrace, a vending machine, and multilingual staff are also featured at the business-friendly The Hills Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Laguna Hills hotel is smoke free.

  • 1 building
  • 147 guestrooms or units
  • 4 levels
  • 11000 sq ft of conference space
  • 1022 sq m of conference space
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Hills Hotel offers 147 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 55-inch plasma televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, and hair dryers.

This Laguna Hills hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Farsi, Filipino, Japanese, Spanish

Property amenities

Family friendly

  • Outdoor pool
  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (surcharge; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 12-30 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch plasma TV
  • Cable channels
  • Streaming services

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast-included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 27.52 per accommodation, per night
The resort fee includes:
  • Health club access
  • In-room bottled water
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 30 per person
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hills Hotel
Hills Hotel Laguna Hills
Hills Laguna Hills
The Hills Hotel Hotel
The Hills Hotel Laguna Hills
The Hills Hotel Hotel Laguna Hills
The Hills Hotel Ascend Hotel Collection
The Hills Hotel an Ascend Hotel Collection Member

The Hills Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 419 out of 1002 reviews" "
Rating 8 - Good. 272 out of 1002 reviews" "
Rating 6 - Okay. 147 out of 1002 reviews" "
Rating 4 - Poor. 79 out of 1002 reviews" "
Rating 2 - Terrible. 85 out of 1002 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

David

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
It's a cool hotel to stay at
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great stay the room was nice and service was great
Stayed 1 night in Aug 2024

8/10 Good

Manuel

Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Liked: Amenities
Clean and very convenient area
Stayed 1 night in Aug 2024

4/10 Poor

jorge

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The bed’s is terrible
Stayed 2 nights in Aug 2024

6/10 Okay

Edward

Stayed 2 nights in Jul 2024

8/10 Good

Nicole

Stayed 1 night in Jul 2024

4/10 Poor

Gina

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

BARBARA

Liked: Cleanliness
Need new bed, dresser or at least suitcase holders (not have to have things on the floor).
Stayed 1 night in Jul 2024

6/10 Okay

Alina

Travelled with family
Average stay very thin walls
Stayed 2 nights in Jul 2024

8/10 Good

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Donna

Liked: Amenities
great location
Stayed 5 nights in Jul 2024

6/10 Okay

Angela

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk were not hospitable and gave us an attitude when we asked for water bottles when you’re supposed to get two a day. Would not come back.
Stayed 1 night in Jul 2024

10/10 Excellent

jorge

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

DOUGLAS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

John

Stayed 7 nights in May 2024

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

4/10 Poor

Catherine

Business traveller
Disliked: Property conditions & facilities
Property needs a face lift. Carpets in the public areas and halls are worn and loose. No place to hang towels in the bathrooms. Mini fridge in the rooms should be attached to the cabinet.
Stayed 1 night in Jun 2024

6/10 Okay

Andrea

Liked: Staff & service
Disliked: Property conditions & facilities
Restaurant and bar could have been extended. Pool closed too early. Hotel was dated and carpet was Awful. Air circulation was horrible, AC IN room was good but extremely loud. Not the best
Stayed 3 nights in Jun 2024

6/10 Okay

Kenneth

Stayed 2 nights in Jun 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service
It was ok , I expected more for the price .
Stayed 1 night in Jun 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Property conditions & facilities, room comfort
Good experience
The hotel has a grand entry feel; beautiful decor- generous guest amenities free water bottles, and also items like razors . Laundry room was complementary. Special shout out to the bar staff great service. The hotel building needs some TLC - over all had a pleasant time it meet my needs! I would stay here again!!!
Room face Highway
Shower
Updated- lots of space for skin care and cosmetics
Stayed 2 nights in Jun 2024

10/10 Excellent

Areli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Jun 2024

8/10 Good

fani

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Donna, pinon hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and helpful. The beds were comfortable. Clean rooms.
Stayed 1 night in Jun 2024